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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Apr 10, 2013, 10:06 am
  #1036  
 
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Something of interest, but came upon a list of which companies are members of the EMV Migration Forum:

http://www.emv-connection.com/emv-mi...mation/#levels

Of note, one can see which merchants have a voice on EMV migration on this list:
Best Buy
Chevron
Macy’s
McDonalds
MTA New York City Transit
Publix Super Markets Inc
Redbox Automated Retail
Safeway
Target
Walgreens
Walmart

Issuers on the EMV Migration Forum include the following:
Alliance Data
Bank of the West
Branch Banking & Trust (BB&T)
Capital One
Citibank
City National Bank
First National Bank of Omaha
Navy Federal Credit Union
PSCU
RBS Citizens Financial Group
Regions Bank
TD Bank NA
UBS Bank USA
Union Bank
USAA Federal Savings Bank
Zions Bancorp
Woodforest National Bank
Bank of America
JPMorgan Chase
PNC Bank
Sun Trust
Wells Fargo

All four of the major networks, plus one as an associate are also there:
VISA
MC
AMEX
Discover
JCB (associate)
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Old Apr 10, 2013, 10:49 am
  #1037  
 
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Chip & PIN Credit Card Confusion

Greetings:

With an upcoming trip to Europe, I've been offered a Chip & PIN (EMV) credit card from my bank.

The question is that when using this type of card for a credit card transaction (i.e. train ticket, gas, etc) I've read that sometimes the vendor treats this as a "cash advance" and I'd be levied a hefty fee with interest accruing from the time of purchase. Yet, elsewhere I've read that this is handled just like a regular credit card transaction.

Anybody encounter a "cash advance" fee in the situation when it was supposed to be credit?

Thanks
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Old Apr 10, 2013, 10:54 am
  #1038  
mia
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Originally Posted by Magyar
With an upcoming trip to Europe, I've been offered a Chip & PIN (EMV) credit card from my bank.
There is confusion.

EMV does not mean "Chip & PIN". Most banks in the USA which issue cards with chips are authenticated with a signature "Chip & Signature". You may wish to verify which your bank is offering.

Using a PIN with a "Chip & PIN" card does not make the transaction a cash advance, unless (of course) you are withdrawing money from an ATM.

"Chip & Signature" cards typically have a PIN assigned only for the purpose of withdrawing cash from an ATM. If you enter that PIN when making a purchase it will probably have no effect, but if it does it will not transform a purchase into a cash advance.
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Old Apr 10, 2013, 11:43 am
  #1039  
 
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Originally Posted by mia
"Chip & Signature" cards typically have a PIN assigned only for the purpose of withdrawing cash from an ATM. If you enter that PIN when making a purchase it will probably have no effect, but if it does it will not transform a purchase into a cash advance.
This is just silly. The online PIN cardholder verification method is well documented and tried-and-tested by members here. The cardholder verification method has nothing to do with the coding of the transaction as purchase, cash-advance, etc.
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Old Apr 10, 2013, 1:21 pm
  #1040  
mia
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Originally Posted by cvarming
...The cardholder verification method has nothing to do with the coding of the transaction as purchase, cash-advance, etc.
Understood, but requesting a cash advance PIN does not transform a Chip & Signature card into a Chip & PIN card, and bank customer service agents do tell customers that using the PIN makes the transaction a cash advance, because that is the purpose for which the PIN is generated.
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Old Apr 10, 2013, 5:07 pm
  #1041  
 
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chip & pin debit card?

I have been offered a Chip & Pin debit card by the NC State Employees Credit Union. How can I tell if it is really chip & signature? Here is a description: https://www.ncsecu.org/Cards/NewChipTechnology.html

If I load enough money on it, can I use at train stations,, etc, in Europe?

Thanks.
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Old Apr 10, 2013, 5:31 pm
  #1042  
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All the US-issued cards sound like interim solutions.

US cards can't be used for certain kinds of online transactions involving EU merchants or fulfillment systems.

Even with EMV, they may block US cards from certain unattended transactions.
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Old Apr 10, 2013, 6:58 pm
  #1043  
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Originally Posted by cbn42
I'm not sure I follow this. Are you saying that sparks from the EMV readers might light gasoline vapors on fire and result in an explosion?
It doesn't have to be visible sparks. Static in the presence of gas vapors is not the best thing. I can imagine that gas station card readers have to be designed to be more static-fighting, for example, than card readers used in other situations. I can also imagine that, whatever the design criteria (even if no different than for other card readers), that they have to go through time-consuming safety-agency testing that card readers used in other situations don't.

I've worked for and with companies that produce products that have to go through safety testing (with UL for domestic certification, with companies such as NEMKO for CE certification), because they hook up to high voltage/current (get wired directly into the junction box, not plugged into an ordinary outlet), etc. The delays in getting these certifications, often simply because of safety agency backlogs, can be very annoying to such companies at times. I can extrapolate to imagine that card reader suppliers for gas stations may be faced with similar safety agency testing requirements and resultant longer development cycles, than card reader suppliers for other types of retail situations.
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Old Apr 10, 2013, 7:07 pm
  #1044  
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Originally Posted by wco81
All the US-issued cards sound like interim solutions.

US cards can't be used for certain kinds of online transactions involving EU merchants or fulfillment systems.

Even with EMV, they may block US cards from certain unattended transactions.
That does not necessarily mean they're interim solutions, though. There are true chip & PIN cards from one country in Europe that don't work in the next country in Europe, just because some card processing systems in some countries didn't care about "foreigners" (even from the next country over in Europe) and set up their system to only work with domestic (to them) cards.

It's a bit analogous to all those US gas station kiosks that don't work if you come from a country (even next door) that doesn't use 5-digit ZIP codes (because they assumed that everyone would have a 5-digit ZIP code, and thus made that the only authorization system they support!). The need to have a 5-digit ZIP code at many US gas stations is not a limitation of your card being a swipe card, it is a limitation of the imaganation of the card authentication system designers specifically for gas stations.

(Well, maybe not totaly specifically for gas stations. There's also plenty of online sites, set up by US-based non-travelers, who require a US billing address for a credit card payment. There again, the problem with it not working in an adjacent country has nothing to do with whether the card swipe, signature EMV, or chip EMV. It's simply not thinking through the design interface for billing verification!)
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Old Apr 11, 2013, 10:11 am
  #1045  
 
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Originally Posted by sdsearch
(Well, maybe not totaly specifically for gas stations. There's also plenty of online sites, set up by US-based non-travelers, who require a US billing address for a credit card payment. There again, the problem with it not working in an adjacent country has nothing to do with whether the card swipe, signature EMV, or chip EMV. It's simply not thinking through the design interface for billing verification!)
The most apparent of this is online merchants on both sides of the Pacific.

Take for example US vs Japan.

US address system is incompatible with Japanese address systems, let alone Japan doesn't even use roman characters to begin with and vice-versa.

Ever tried to buy something from a Japanese online merchant? Sorry we don't have a drop down field of your prefecture (duh). Sorry you need to enter your address in form of full-width kanji/hiragana/katakana. Sorry your postal code does not correspond to the XXX-XXXX format of Japan. Your phone number is not in the (XXX) XXXX-XXXX format either. What's a country code?

Likewise it's the same if a Japanese consumer would try to buy something from an US site. Sorry we don't have a drop down field of your state (duh). Sorry you need to enter your address in half-width English characters. Sorry your postal code does not correspond to the XXXXX-XXXX format of the US. Your phone number is not in the (XXX) XXX-XXXX format either. What's a country code?


When it comes to verification for online merchant sites, the variables between each countries' language, address, phone format are too much that there is no uniform standard of verification possible. The only way possible is to do regionalization: 99% of our online consumers are within our country, the other 1%, too bad, we can't figure it out.
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Old Apr 11, 2013, 12:33 pm
  #1046  
 
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Originally Posted by kebosabi
The most apparent of this is online merchants on both sides of the Pacific.

Take for example US vs Japan.

US address system is incompatible with Japanese address systems, let alone Japan doesn't even use roman characters to begin with and vice-versa.

Ever tried to buy something from a Japanese online merchant? Sorry we don't have a drop down field of your prefecture (duh). Sorry you need to enter your address in form of full-width kanji/hiragana/katakana. Sorry your postal code does not correspond to the XXX-XXXX format of Japan. Your phone number is not in the (XXX) XXXX-XXXX format either. What's a country code?

Likewise it's the same if a Japanese consumer would try to buy something from an US site. Sorry we don't have a drop down field of your state (duh). Sorry you need to enter your address in half-width English characters. Sorry your postal code does not correspond to the XXXXX-XXXX format of the US. Your phone number is not in the (XXX) XXX-XXXX format either. What's a country code?


When it comes to verification for online merchant sites, the variables between each countries' language, address, phone format are too much that there is no uniform standard of verification possible. The only way possible is to do regionalization: 99% of our online consumers are within our country, the other 1%, too bad, we can't figure it out.
Or for things that don't need anything to be physically mailed, just ask for the card number, CVV2, expiration, and name. That was the case for linking my CC to my Mobile Suica, purchasing premium membership on NicoVideo, and purchasing Wii Points. On the other hand, some services are picky and ask for loads of info anyway (for example, linking my AmEx to my Mobile Edy- seriously, my name in kanji and katakana, postcode, and phone number too? It was fine once I used my Chinese name, the postcode where a friend of my mom lives, and my US phone number without the 1, though.)
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Old Apr 11, 2013, 12:40 pm
  #1047  
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Originally Posted by sdsearch
It doesn't have to be visible sparks. Static in the presence of gas vapors is not the best thing. I can imagine that gas station card readers have to be designed to be more static-fighting, for example, than card readers used in other situations. I can also imagine that, whatever the design criteria (even if no different than for other card readers), that they have to go through time-consuming safety-agency testing that card readers used in other situations don't.
I really can't imagine that it would make very much difference, and a quick internet search didn't yield any information. I could be wrong though, since it's not my area of expertise. But my guess is that it's more of an excuse to come up with a reason to give gas stations more time.

Originally Posted by sdsearch
I've worked for and with companies that produce products that have to go through safety testing (with UL for domestic certification, with companies such as NEMKO for CE certification), because they hook up to high voltage/current (get wired directly into the junction box, not plugged into an ordinary outlet), etc. The delays in getting these certifications, often simply because of safety agency backlogs, can be very annoying to such companies at times. I can extrapolate to imagine that card reader suppliers for gas stations may be faced with similar safety agency testing requirements and resultant longer development cycles, than card reader suppliers for other types of retail situations.
Why would you extrapolate that? Gas station card readers plug into the same voltage/current power outlets as any other readers.
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Old Apr 11, 2013, 12:43 pm
  #1048  
 
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Originally Posted by jamar
Or for things that don't need anything to be physically mailed, just ask for the card number, CVV2, expiration, and name. That was the case for linking my CC to my Mobile Suica, purchasing premium membership on NicoVideo, and purchasing Wii Points. On the other hand, some services are picky and ask for loads of info anyway (for example, linking my AmEx to my Mobile Edy- seriously, my name in kanji and katakana, postcode, and phone number too? It was fine once I used my Chinese name, the postcode where a friend of my mom lives, and my US phone number without the 1, though.)
NicoVideo - same here. However it doesn't like any of my US issued VISA or MCs but it takes my US issued AMEX fine.

Prepaid Softbank mobile - usually top of 3000 JPY worth before heading to Japan. Doesn't like my VISA, but likes my MC for some reason

Amazon Japan - have no problems there using my US based address for my credit cards and my Tenso.com Japanese shipping address

Tenso.com - takes any form of payment I throw at it

Other anime related specialty stores (i.e. Animate and such) - no go on anything


Reciprocally the other way around, my Japanese friends who are into American comics, firearms paraphernalia (minus the firearm and ammo), and Harley Davidson gears etc. also have a tough time getting their Japanese credit cards accepted in US online stores. Sometimes VISA, MC, and AMEX doesn't work, but for some reason their JCB card does.


Originally Posted by cbn42
Why would you extrapolate that? Gas station card readers plug into the same voltage/current power outlets as any other readers.
Actually the gas pumps themselves are powered at a higher voltage normally used for specialized machinery. They are usually rated for 220-400V which is equivalent to a refrigerator or other industrial equipment. Higher voltage is required to activate the pump to suck the petrol reservoir that is underneath the gas station. The card machine that's embedded into those gas pumps are hard wired to each pump.

However, the entire pump need not to be replaced when the card reader goes bad. It's just a pain in the butt to replace the card reader part and you can't just stick any old card reader there.

Think of it as replacing a hard drive on a computer. You don't replace the entire computer; you just stick in a new hard drive. Except said hard drive is a pain in the butt to get to as well as the connections for the hard drive is a proprietary one that's totally different from your usual hard drive cables.

(used to work at a gas station as a teenager )

Last edited by kebosabi; Apr 11, 2013 at 12:59 pm
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Old Apr 11, 2013, 4:02 pm
  #1049  
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Originally Posted by cbn42
Why would you extrapolate that? Gas station card readers plug into the same voltage/current power outlets as any other readers.
Yikes, I was just gaving one example of safety agency testing requriements. I didn't mean that that's the one that would apply to gas staiton kiosks, I just meant it as an example!

Do you work in engineering? If not, you're not likely to undersand all the situations.

Gosh, another example one is if you use a heating element of any sort. (But again, that's just another example. It's again not an example that applies to gas station kiosks.) There are loads of others, I don't know them all, I just know the ones that affect the companies I've worked for. I've never worked in a field which had flammable fumes to deal with (the closest was ozone generation which can be a health problem if too much gets into the air when people are right next to the source), but extrapolating from all the safety agency rules in other situations where fires, electrical shorts, ozone generation/off-gassing, etc, are possible, I can easily imagine safety agency testing requirements for kiosks to be used in gas stations. Can't the fact that I, based on working in the next office/cubicle from several electrical engineers, plus one person whose sole job is to deal with safety agencies full time, is enough experience to surmise that quite likely gas station kiosks might also need something like this?

I've looked at a subset of UL rules. (They're not publicly available; you have to pay per copy.) You wouldn't believe how specific they get, in terms of having separate rules for each type of device depending on what situation it's going to be used in. I have only been able to look at the UL rules for the kinds of products the companies I've worked have made (or made components for), and those were multiple thick books dealing with only one very specific product area. UL makes such rules for zillions of product areas (separate rules for every product area), but they're generally only available to people in the relevant industry.

(And it's because all this safety agency info is restricted to the companies who need it, and will pay for it, that a "quck internet search" isn't likely to come up with anything. I've tried internet searches for the safety agency info that I've needed at work, and never could find it. I always had to look it up on the thick books or giant electronic files the company had bought and only had available inside the company network or on the company bookshelves.)
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Old Apr 11, 2013, 9:38 pm
  #1050  
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Originally Posted by sdsearch
Yikes, I was just gaving one example of safety agency testing requriements. I didn't mean that that's the one that would apply to gas staiton kiosks, I just meant it as an example!
Well you said "I can extrapolate to imagine that card reader suppliers for gas stations may be faced with similar safety agency testing requirements", so I assumed that you were using the example to suggest that such special requirements would apply to gas pumps.

Originally Posted by sdsearch
Do you work in engineering? If not, you're not likely to undersand all the situations.
I majored in engineering in college, but right now I'm working in basic science. I don't claim to understand these situations, and I know that UL has detailed protocols for every little thing you can imagine. But I don't see the connection between a credit card reader and a gas pump. There are plenty of other "hazardous" locations where there are credit card readers that are not receiving a deferment. How about a hospital cafeteria where there might be high-pressure oxygen tanks around? Is there a protocol for that too?

Originally Posted by sdsearch
(And it's because all this safety agency info is restricted to the companies who need it, and will pay for it, that a "quck internet search" isn't likely to come up with anything. I've tried internet searches for the safety agency info that I've needed at work, and never could find it. I always had to look it up on the thick books or giant electronic files the company had bought and only had available inside the company network or on the company bookshelves.)
Yes, I know a quick search is by far from a reliable source, but I would figure that, especially if Visa and MC are using this as a reason to grant a particular type of merchant an extension, there would be some mention of it somewhere.

I will have a chat with a friend who owns a gas station/convenience store this weekend and see if he knows about any extra certification process.
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