Jun 21, 2015, 7:53 pm

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: rxgeek

Bank of America Reconsideration phone numbers

1-888-663-6262 (auto line, option 3 for recent apps)

877-665-5020, 877-261-3494 (Business apps to reach a person. Calling between 6 pm and 7 pm Eastern time may have shorter wait times.)

1-800-354-0401 (8-7pm EST M-F) STILL working for personal apps 9/25/17

1-877-721-9405 (auto line, option 3 for recent apps)

from posts #113 and 122: ~~1-866-224-7803~~ (no longer active)

from post #92: ~~1-888-221-6262~~ (no longer active)

Bank of America Reconsideration?

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Oct 14, 2013, 12:12 pm

#16

PedroNY

Join Date: Feb 2008

Posts: 783

I may as well add 800-871-1194 for business cards.

Oct 14, 2013, 1:09 pm

#17

packfanlv

Join Date: Oct 2012

Posts: 50

I was denied for a Hawaiian Airlines card even at reconsideration and wrote a letter to the address on the denial letter and was approved.

Oct 14, 2013, 4:51 pm

#18

iqbalt80

Join Date: Aug 2010

Location: Bay Area, CA

Programs: AA Plat, UA Gold, AS MVP Gold, HH Diamond, SPG Gold, Club Carlson Gold, US

Posts: 956

Quote:

Originally Posted by packfanlv

I was denied for a Hawaiian Airlines card even at reconsideration and wrote a letter to the address on the denial letter and was approved.

Where did you find the Hawaiian Airlines C/C link?

Oct 15, 2013, 2:21 pm

#19

tigerhunt2011

Join Date: Jul 2012

Location: Beverly Hills

Posts: 713

Quote:

Originally Posted by jgstecker

This one worked for me earlier this week:

1-866-865-7839

+10000000000000000000000000000

Denied online for 50k VX MC.Annoying as h-e-double-toothpicks that this isn't posted publicly. Had to bounce around about 500 times and press 0 about 7 times before someone was willing to transfer me to recon and disclose this number. But I was approved so I imagine it was worth it

Oct 16, 2013, 6:12 am

#20

xchpstang

Join Date: Jun 2013

Posts: 86

Quote:

Originally Posted by jgstecker

This one worked for me earlier this week:

1-866-865-7839

Thanks for this. It worked for me too. I had a fraud alert on my credit file but he was able to approve me on the spot. Although the agent seemed to be too inquisitive as to where I got this number. He asked several times. I just told him I found out by searching at the website.

It seems this is a top secret phone number and their secret has been discovered.

Oct 16, 2013, 8:33 am

#21

packfanlv

Join Date: Oct 2012

Posts: 50

This was about six months ago. My point is to write a letter to the address on the denial letter. If all other options have been exhausted then it is worth a shot. It worked for me!

Oct 16, 2013, 3:09 pm

#22

jeanie

Join Date: Apr 2004

Programs: AA plt 2 mm, Marriott LTT, HH dia

Posts: 1,215

Does this reconsideration number work for the Fidelity Amex, too? I just got a decision pending message.

Thanks.

Edit: Called 1-866-865-7839 at 4:09 CDT, and received an automated message saying to call back during normal business hours. Hopefully that means they are on EDT.

Last edited by jeanie; Oct 16, 2013 at 3:14 pm

Oct 17, 2013, 7:36 am

#23

jeanie

Join Date: Apr 2004

Programs: AA plt 2 mm, Marriott LTT, HH dia

Posts: 1,215

Quote:

Originally Posted by jeanie

Well, I called back this morning, and that number does work for the Fidelity Amex. I had already been approved. She just asked for my birthdate, oddly enough. Usually in recon they ask me for my SS#.

She said that when the computer takes longer than normal to process the app for whatever reason, it defaults to a prompt saying they will get back with me in 30 days. But I was instantly approved.

Thanks for the phone number!

Dec 12, 2013, 6:54 am

#24

thejit

Join Date: Dec 2013

Posts: 3

Fidelity Amex Reconsideration

I received a pending notice for the Fidelity Amex and tried calling the "apply online" number but the person I spoke with said she "used to have the reconsideration number but was no longer able to connect me with anyone in that department." I then found this thread and was approved after calling 866-865-7839.

I applied and was approved for the BofA Alaska 50k offer and did not realize that it and the Fidelity Amex was a BofA card as well. The analyst noted that I had applied for 2 cards the same day and confirmed that I wanted both. She also asked how I found the reconsideration number.

Good news is that you can apparently get 2 BofA cards the same day (I didn't have anything with BofA before these apps). Not sure why they want to keep the reconsideration number a secret

Jan 2, 2014, 9:23 am

#25

saranyc

Join Date: Sep 2012

Location: Born and raised in South Carolina, now in New York City.

Posts: 534

New BofA Reconsideration Number

The ones that I've used in the past now say: "you have reached a non-working number at card services". Does anyone have an updated Bank of America Reconsideration line for a personal card?

Thanks!