Which Credit Card(s) Have the Best Purchase Protection/Warranty?
#1
Original Poster
Join Date: Nov 2007
Location: NYC
Programs: WoH Globalist, AA Platinum Pro, HHonors Diamond, IHG Platinum, Marriott Silver, Hertz Prez's Circle
Posts: 421
Which Credit Card(s) Have the Best Purchase Protection/Warranty?
Which travel (or other) credit cards have the best additional warranty and/or purchase protection?
A lot of us have some of those high bonus cards, like the BA Visa, Priority Club Visa, AA cards, Venture card, CO card, DL Amex, etc., but which is the best for online and other purchases?
Since things like TVs die easily, maybe we can get a sense of which cards have the best warranty, purchase protection, etc.
A lot of us have some of those high bonus cards, like the BA Visa, Priority Club Visa, AA cards, Venture card, CO card, DL Amex, etc., but which is the best for online and other purchases?
Since things like TVs die easily, maybe we can get a sense of which cards have the best warranty, purchase protection, etc.
#2
Join Date: Jul 2010
Posts: 6
Many cards come with an additional 1 year warranty protection through the CC processor (Mastercard, Visa, AMEX, etc.). I think the general consensus is that the warranty service of AMEX is better to significantly better than the others. I have heard good things about visa signature warranty coverage, but nothing superior to AMEX.
For return protection, cards issued by AMEX (e.g. not a Citi Amex card) come with a 90 day $300/item return protection plan for up to $1000 per year. I have taken advantage of this for an item the merchant wouldn't take back, and it was painless.
Most or all of my electronic purchases are done with one of my AMEX's.
For return protection, cards issued by AMEX (e.g. not a Citi Amex card) come with a 90 day $300/item return protection plan for up to $1000 per year. I have taken advantage of this for an item the merchant wouldn't take back, and it was painless.
Most or all of my electronic purchases are done with one of my AMEX's.
#3
Join Date: Jul 2006
Location: California
Programs: AA EXP, lowly UA 1K; Hyatt Diamond, SPG Gold, Hilton Gold; National EC, Hertz PC
Posts: 2,212
Also keep in mind that there is a difference between having the best terms and being the easiest actually get a claim honored. That is why I try to focus spending on my AMEX when it make sense as they seem to have the best reputation for customer service.
#4
Join Date: Feb 2009
Location: SFO
Programs: Grounded
Posts: 668
I've personally found:
All - 2x manufacturer's warranty, up to 1 year additional, on top of:
MC - 1 year original warranty
Visa Plat/Signature - 3 years
AMEX - 5 years
Citi - 1 year, regardless of card network
I heard that Visa includes remanufactured/refurbished items while everyone else does not, but I didn't verify that.
In any case, I try to put my important items on AMEX or Visa cards, and stay away from Citi and MC if warranty is a concern.
All - 2x manufacturer's warranty, up to 1 year additional, on top of:
MC - 1 year original warranty
Visa Plat/Signature - 3 years
AMEX - 5 years
Citi - 1 year, regardless of card network
I heard that Visa includes remanufactured/refurbished items while everyone else does not, but I didn't verify that.
In any case, I try to put my important items on AMEX or Visa cards, and stay away from Citi and MC if warranty is a concern.
#5
Join Date: Feb 2010
Programs: aa
Posts: 460
I have a Citi MC which doubles your warranty period up to 1 year. The constraint is that the original warranty should not exceed 1 year. If you purchase extended warranty yourself, they are willing to start their warranty coverage after that expires but again the extended warranty cannot exceed 1 year.
Last edited by sun_aa; May 21, 2011 at 5:56 pm
#6
Join Date: Jan 2007
Posts: 2,905
#9
Join Date: Dec 2006
Posts: 226
General details behind the AMEX benefits (and claim forms) are at:
https://www.onlineclaim.americanexpress.com/
However, unless you punch in your card number, it will not tell you what programs you are actually eligible for.
https://www.onlineclaim.americanexpress.com/
However, unless you punch in your card number, it will not tell you what programs you are actually eligible for.
#11
Join Date: Dec 2004
Location: SEA
Posts: 1,887
The Chase Continental OnePass Plus card has a price protection guarantee that I haven't seen on other cards with a sub $100 annual fee. It also has some trip cancellation benefits you won't find on other cards.
The catch with warranty extension on credit cards is you can't cancel the card and keep the protection. That gets pricey if the card has an annual fee so I would go with a non-annual fee card for warranty protection.
The catch with warranty extension on credit cards is you can't cancel the card and keep the protection. That gets pricey if the card has an annual fee so I would go with a non-annual fee card for warranty protection.
#12
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Diamond, Hyatt Discoverist
Posts: 1,496
Filled out the AMEX form online and got a "please call us message". Filled it out again and said it was "lost", and got a "claim filed" message and money back within 3-4 days.
#13
Join Date: Oct 2010
Location: NYC
Programs: AA PLT 1MM
Posts: 280
Purchase Protection, Lost Luggage & Warrenty
I was curious to know what are the best benefits out there on all cards.
I own a few citi aa cards which offers a small amount of benefits in regards to what a platinum amex offers.
If I would purchase a ticket(luggage under the plane) or a high price ticket item I usually tend to use my Platinum Amex but what other cards offer good benefits?
I own a few citi aa cards which offers a small amount of benefits in regards to what a platinum amex offers.
If I would purchase a ticket(luggage under the plane) or a high price ticket item I usually tend to use my Platinum Amex but what other cards offer good benefits?
#14
Join Date: Oct 2010
Location: Chicago, IL
Posts: 488
Credit card protection
I just redeemed a flight to Thailand round trip with AA. So I used chase sapphire card to pay for tax and booking fee. Do I get all the coverage that the card provides, even thought I only paid for tax and booking fee?
Thanks!
Thanks!