JCB/Discover Alliance: Status check.
Nov 23, 2009, 12:05 pm
#1
Original Poster
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
JCB/Discover Alliance: Status check.
Based on the statements from JCB as well as Discover, JCB cards are "now accepted on the Discover network". I am a JCB card holder in Nevada and I must say they are NOT. If I attempt to use my card at a merchant that accepts Discover but never did accept JCB cards, I always get declined. A flagship example is the M Resort. Does anyone have any more info about the above?
Nov 23, 2009, 8:10 pm
#2
Join Date: Nov 2004
Posts: 48
Based on the statements from JCB as well as Discover, JCB cards are "now accepted on the Discover network". I am a JCB card holder in Nevada and I must say they are NOT. If I attempt to use my card at a merchant that accepts Discover but never did accept JCB cards, I always get declined. A flagship example is the M Resort. Does anyone have any more info about the above?
Also, what do you mean by "decline" -- did the computer decline the card, or did the human you gave it to look at the card and say that the business didn't accept JCB cards?
When Diner's Club became a MasterCard I had a few cases of the latter (human said "we don't take Diner's Club"...)
Nov 24, 2009, 12:20 am
#3
Original Poster
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
Well. Based on my research, JCB claims that their card's acceptance is equivalent to Discover's, at least in the US. It is not the case though.
By "declined" I mean that I give it to a clerk, they run it and it's simply declined as in "not accepted" even though they actually do accept Discover cards.
As for reactions to the card, the difference between Diners Club and JCB is the following. Clerks usually know what DC is and they know they did not accept it before it ever became an MC, so they keep on refusing it. As for JCB, the reaction is usually "I have never seen one like this before but I'm willing to try if it works."
Thanks for your reply.
By "declined" I mean that I give it to a clerk, they run it and it's simply declined as in "not accepted" even though they actually do accept Discover cards.
As for reactions to the card, the difference between Diners Club and JCB is the following. Clerks usually know what DC is and they know they did not accept it before it ever became an MC, so they keep on refusing it. As for JCB, the reaction is usually "I have never seen one like this before but I'm willing to try if it works."
Thanks for your reply.
Last edited by greglvnv; Dec 15, 2009 at 1:31 pm
Nov 24, 2009, 2:53 pm
#5
Original Poster
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
My JCB was issued in the US. They offer it in a number of states.
I called them but it seems like they have no clue why it's not accepted or when it will be.
Don't get me wrong though. JCB is a good card and their customer service is excellent, the acceptance is an issue though and it has not been solved.
To me, the whole Discover/JCB/Diners Club mutual acceptance agreement is a great idea, but the actual implementation has been a failure so far.
I called them but it seems like they have no clue why it's not accepted or when it will be.
Don't get me wrong though. JCB is a good card and their customer service is excellent, the acceptance is an issue though and it has not been solved.
To me, the whole Discover/JCB/Diners Club mutual acceptance agreement is a great idea, but the actual implementation has been a failure so far.
Last edited by greglvnv; Dec 15, 2009 at 1:32 pm
Dec 3, 2009, 6:15 pm
#6
Join Date: May 2008
Posts: 5
JCB indicated in correspondence that the Discover integration was not yet "fully complete." Considering the JCB website is updated about twice a year, makes sense. Still a good card (1.1% forex fees), especially if going to Asia and you live in a state where you can get the card.
Dec 3, 2009, 7:18 pm
#7
Original Poster
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
I really like the JCB card.
The only thing I'm really missing is online account access and online payments.
Did you actually get some correspondence from JCB regarding the Discover integration?
If so, does it indicate when the implementation would be complete?
The only thing I'm really missing is online account access and online payments.
Did you actually get some correspondence from JCB regarding the Discover integration?
If so, does it indicate when the implementation would be complete?
Dec 4, 2009, 8:12 pm
#8
Join Date: May 2008
Posts: 5
Not any sort of official correspondence. I emailed them when I tried to use at a Discover merchant. And while I do like the card, and have hopes, it also didn't work in the UK at a merchant that had a JCB sticker on the window. Maybe they only took Japanese chip cards. But the wide acceptance in Asia, combined with low forex fees, and 1% cash back (if you spend min $100/month) make it worth keeping. Can't have too many varieties.
Dec 6, 2009, 11:23 am
#9
Original Poster
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
Dec 6, 2009, 8:24 pm
#10
Join Date: Oct 2006
Location: USA
Programs: DL PM, Hyatt Globalist
Posts: 2,367
Based on the statements from JCB as well as Discover, JCB cards are "now accepted on the Discover network". I am a JCB card holder in Nevada and I must say they are NOT. If I attempt to use my card at a merchant that accepts Discover but never did accept JCB cards, I always get declined. A flagship example is the M Resort. Does anyone have any more info about the above?
Dec 13, 2009, 9:38 am
#12
Join Date: Oct 2006
Location: USA
Programs: DL PM, Hyatt Globalist
Posts: 2,367
my JCB is issued in the U.S. I've used it all over Asia and the U.S. with nary a problem with discover networks.
Dec 30, 2009, 8:44 pm
#13
Original Poster
Join Date: Nov 2009
Location: LAS/GRU/DUB
Programs: Amex, JPMR, Nexus
Posts: 365
I tried it at my Barber Shop at the Mandalay Place (the Art of Shaving) and TGI Friday's at the SunCoast and it was a no go (declined). The Art of Shaving had Discover and Union Pay logos prominently displayed behind the cash register. TGI Friday's accepts Discover as well.
I gave up on JCB for now and using Amex again.
I gave up on JCB for now and using Amex again.