today . . . System gives error messages at the end of transaction after clicking "purchase" . . . tried to change two unused domestic tickets to a new itinerary . . . a common bug?
today . . . System gives error messages at the end of transaction after clicking "purchase" . . . tried to change two unused domestic tickets to a new itinerary . . . a common bug?
seeing a lot of bugs since 2009 rolled around on the website....I can't change seats and the domestic portion EUAs are taking the seat I wanted, and mine is paid first(this time)
Programs: CO Plat; Hyatt Plat, Priority Club Gold, SPG Gold, HHonors Gold, Marriott; Hertz 5*; AA, WN, Pan Am!
Posts: 779
Quote:
Originally Posted by Steph3n
seeing a lot of bugs since 2009 rolled around on the website....I can't change seats and the domestic portion EUAs are taking the seat I wanted, and mine is paid first(this time)
The dreaded y2k+9 bug. I knew I shouldn't have sold that generator 9 years ago.
__________________ 09 Ups: 15/18 Total - 9/12 AUS - 6/8 non-AUS - 1/2 Companion | EQP:29/90
Since 07: 72/96 Total - 32/56 AUS - 35/40 non-AUS
Programs: Continental Plat, HHonors Diamond, Avis CC
Posts: 1,564
Yup, I had a refundable ticket last week (BEFORE 1/1) that I couldn't change online. It kept giving me an error and telling me to call CO.com. I had the same problem last night when I tried to change this week's refundable ticket from Saturday-Friday. It's CLE-IAH and the last was IAH-DTW, so it's not like it's anything difficult.
Programs: CO-Platinum; Amex Platinum; SPG-Gold; Peasant with AA, & WN, Hotels: PH, KC, OM, HH, MC, HI(IN) & JD
Posts: 372
I can occasionaly change tickets online. It seems (though I'm not sure) to work on only simple thru fares. If the fare is split at a connecting city or all flights are not in the same fare class, a problem seems to arise. I'm going to be more dilligent in trying to document this.