Programs: Monster Cable Elite, 1x1 Elite "For the Kids", SPG Plat, SQ G, BD G
Posts: 13,749
Quote:
Originally Posted by benolaa
Thanks Scott this is Awesome!!
Having extra availability on First class for Platinum rocks. BTW I am on the phone right now trying to book 2 true FIRST (feels good to say that with CO) class tickets to Israel via lufthansa. Agent is still trying to figure out how to book it
Booking classes are still not showing up according to agents.
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If hatin' is your occupation, I probably got a full time job for you. "Jersey Shore" | Las Fotos | FM
Turkey... is it Europe or Middle East? Reason I ask is that the reward charts for the two areas are very different, yet this country is listed in both sections.
I'm being told by the agent I just spoke with that corporate is instant messaging the agents to advise customers to 'wait 24 hours' for award bookings--that the booking classes are not loaded.
He seemed frustrated that they didn't have their s**t together when they did the rollout--but, then again, didn't we all kinda expect this?
If anyone gets through the red tape tonight, please let us know.
Programs: CO PL, SPG PL, UA 3P, HILTON DIAMOND, BEST WESTERN DIAMOND, SIXT DIAMOND, AVIS PRESIDENT
Posts: 258
Quote:
Originally Posted by kylemore
Turkey... is it Europe or Middle East? Reason I ask is that the reward charts for the two areas are very different, yet this country is listed in both sections.
Sounds like its customers choice whichever is the smaller amount of miles you should be able to get it for that.
I'm being told by the agent I just spoke with that corporate is instant messaging the agents to advise customers to 'wait 24 hours' for award bookings--that the booking classes are not loaded.
Quote:
Originally Posted by benolaa
BTW I am on the phone right now trying to book 2 true FIRST (feels good to say that with CO) class tickets to Israel via lufthansa. Agent is still trying to figure out how to book it
Quote:
Originally Posted by rolov
Booking classes are still not showing up according to agents.
Hi Everyone, as you've found, we're still loading reward availability. Bear with us, it may be several hours before bookings can be made over the phone. Continental.com reward bookings, on the other hand, are churning through and the first Star Alliance reward tickets are being issued as I type.
Quote:
Originally Posted by kylemore
Turkey... is it Europe or Middle East? Reason I ask is that the reward charts for the two areas are very different, yet this country is listed in both sections.
Hi kylemore, as benolaa mentioned, the lower reward amount between the two regions will apply. Same goes for Egypt, which is in both the Northern Africa and Middle East regions.
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Scott O'Leary
Managing Director, Customer Experience | Continental Airlines