Location: New York / Hawaii / Nevada; CO Platinum Star, Hyatt Diamond, Hilton Diamond
Posts: 3,510
CO Staff
If I was losing a key non-rev perk as an employee, I'd be upset too.
But in any event, I was completely impressed by CO employees at the 'Do --ranging from senior management to in-flight crews, everyone really went the extra mile to make everyone feel as welcome as possible.
The FA's floating throughout the PC were especially warm and pleasant.
*puts on my airline employee cap*
Oh come on...Give the employees a break, they are losing a legitimate benefit that they have had held since ????...
*takes my cap off*
However I believe it's absurd since not everyone upgrades on transatlantic flights...That having been said, I think we should be more concerned on how we can make sure that no phantom reservations occur...that's a money loser right there.
This just underscores flying is not as fun as it used to be for everyone.
Hopefully DL will follow and make their platinum systemwide upgrades worth something by having day of departure clearance.
Still an interesting thought that the CO employee would rather see a high-revenue paying pax sent to the back before themself
*Note*
THIS does not represent all continental airlines employees' opinions...just some greedy/selfish airport operations folks and perhaps a few rogue flight attendants who put themselves ahead of the customers.
I say push off to those jerks but then again ALL Continental Airlines employees I have come to encounter are friendly,caring, and concerned for our well being while traveling on Continental.
That first link is very disturbing to me. IMO the employees on that thread are clearly more concerned about losing the BF perk than they are about "phantom reservations" hurting the company's revenue stream.
That first link is very disturbing to me. IMO the employees on that thread are clearly more concerned about losing the BF perk than they are about "phantom reservations" hurting the company's revenue stream.
**Paging SFOGate**
Explain yourself SFOGate! or should I take an NRSA trip to SFO today?
Well, I guess I have a new found level of respect for sfogate
Its unfair to chastise CO employees. They have their opinions, comments and concerns about Continental as an employer and its passengers just like we have comments about the inner workings of continental and its employees. How many times have there been comments about Newark employees??
CO Employees, have their opinions and to be honest there are plenty of pain-in-the-a$$ elites! We've all experienced the "right to entitlement", "I deserve XX because I've flown XXX miles for XXX years" , "is this how CO treats it Best Customers......" blah, blah, blah, yadda, yadda yadda BS!
Just because you don't agree with SFOGATE on this subject doesn't mean SFOGATE should be called out like that.
Programs: CO Emeritus, United, Ural Airlines Wings, Hilton, Hertz
Posts: 919
Just my own opinion of course, but they seemed to just be looking at their own perks which anyone would do wouldnt they? I mean there is a fine line between thinking big picture, and looking after your own interests.
Yeah we would like everyone to think big picture and one would think that "good for company" = "good for employee" but realistically human nature wise, you just want your BF seat perk. Overall these comments are pretty friendly for an internal employee type site I thought.
Location: NYC: CO Platinum <--> UA 'Premier Executive 100K', DL Platinum, AAirpass, Hertz Pres Circle
Posts: 2,025
I'm sure management modeled very carefully the possible impact of scenarios on the nonrev benefit before making a decision. I'm only a little surprised they didn't announce it to the employees before us. It is a legitimate concern by the employees that can probably be softened iwth some proactive facts.
My guess is it will be marginally harder for nonrevs to get up front, but not nearly as tough as they may think.
We will probably see the op up rate decline. Good for them if they can get a bunch of copays on an oversold flight rather than do free bumps up.
I had a ST1 from NW on my flight the other day and he told me that our elites are the whinnest bunch of any airline in the us! They are always crying about something, even thou we have the best mileage program.
I think one thing that both us as passengers and the crew members shoul realize is the fact that Larry and others will be monitoring the BF upgrads very closely as they change the policy from 24 hours to at the gate. One thing I would ask the employees is, how have upgrades been over the last year? Does it seem to be getting worse as the waitlist timeframe went from 3 days to 24 hours?
whoa.......
