co plat redeposit issues
#1
Original Poster
Join Date: Feb 2009
Location: SEA
Programs: UA Prem, DL Plat, CO Plat, Torrid Diva,Rascal House (free cookies!), TWA Ambassador 183506503
Posts: 415
co plat redeposit issues
Hi, I am missing 2 award redeposits from continental. I've emailed weDONTcare twice, with no response. WeDONTcare the phone line says they cant help me. Anyone know who else to call/email? thanks
#2
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
OPSC. Call the elite line on Monday morning and ask to be connected.
#3
Join Date: Oct 2009
Location: Houston, TX
Programs: UA 1MM Premier Gold, DL Gold Medallion, HHonors Gold, Marriot Rewards Gold
Posts: 617
http://onyoursi.de/wiki/travel/airli...ntal-airlines/
it helped me a lot with all my inquiries that were slow to answer
Good Luck
#4
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,165
Honest question for those with more experience: is it normal for CO miles and UG instruments not to be re-deposited automatically if they don't clear / if you cancel them?
I've had issues, I've seen others with issues too.
Would really suck if going forward you have to call every time to get something done that should happen automatically.
Thanks.
I've had issues, I've seen others with issues too.
Would really suck if going forward you have to call every time to get something done that should happen automatically.
Thanks.
#5
Join Date: Sep 2006
Programs: United 1K, Delta Gold, Cathay Pacific Diamond, SPG plat.
Posts: 375
I'm actually very surprised if the miles automatically redeposit I'm sad to say. Normally it takes a few calls.
#6
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
Honest question for those with more experience: is it normal for CO miles and UG instruments not to be re-deposited automatically if they don't clear / if you cancel them?
I've had issues, I've seen others with issues too.
Would really suck if going forward you have to call every time to get something done that should happen automatically.
Thanks.
I've had issues, I've seen others with issues too.
Would really suck if going forward you have to call every time to get something done that should happen automatically.
Thanks.
#7
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
Honest question for those with more experience: is it normal for CO miles and UG instruments not to be re-deposited automatically if they don't clear / if you cancel them?
I've had issues, I've seen others with issues too.
Would really suck if going forward you have to call every time to get something done that should happen automatically.
Thanks.
I've had issues, I've seen others with issues too.
Would really suck if going forward you have to call every time to get something done that should happen automatically.
Thanks.
#8
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
This is my experience also. Best to try on line first. I called first regarding an incorrect date on a reward trip. When there no seats on my needed date, I told the agent to cancel and refund the miles and fees. The fees hit my credit card the same day. Two weeks later I had to call the OPSC again to get the miles (200,000) refunded. It took them 10 minutes on the phone and a couple of phone calls, but the miles did go back in the account immediately.