Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus > Continental OnePass (Pre-Merger) [closed to posting]
Sign in using an external account

 
 
Thread Tools Search this Thread
Old Dec 6, 06, 10:19 pm   #1
 
Join Date: Mar 2001
Location: New York / Hawaii / Nevada; CO Platinum Star, Hyatt Diamond, Hilton Diamond
Posts: 3,800
I Refused My F Meal Again Today

I appreciate CO offering meals at mealtime. But I wish they refreshed the F menu a little more regularly/frequently. Or perhaps mixed things up a bit like they did with their new BF options on the trans-oceanic routes.

I flew today and was again not pleased with the F choices. (I especially dread the "philly cheesesteak", "cheeseburger", and "Rueben" offerings.) They do switch around their soups often ...so I have no complaints about that. While they do have a few flavors, there seems to be enough rotation where I don't mind the limited selection. With hot sandwiches though, they need to mix things up much more and/or introduce newer items.

So for the 5th time this year, I asked the FA to replace my meal with a coach offering (which has always been better than F) or a crew meal. So to the surprise of others in the F cabin that didn't think of asking the same (although probably wished they did), they delivered me my F soup with my Y meal (which today was a delicious cheese pizza.)

CO gets high marks from me for providing complimentary meals at mealtimes. However, those high marks are beginning to wear out just as quickly as their menu items are. If CO can offer innovative items in their crew or coach offerings, surely they can do the same in F.

Have you ever asked your F meal to be replaced with another meal on-board? Or did you simply refuse all food service and explain you were doing so because you weren't happy with the selection? And is there a mechanism in place for FA's to report to HQ the level of satisfaction among fliers with regards to food ....or is the only way to show satisfaction or lack thereof with the Comment Cards and the We-Care Hotline?
Weatherboy is offline  
Old Dec 6, 06, 10:39 pm   #2
 
Join Date: Jun 2005
Location: Bloomfield, NJ
Programs: UA Premier Gold, Marriott Gold
Posts: 523
I would donate my time to help them find more innovative offerings. I am a past elite of many years, and have only flown first once this year, and the food was ridiculous. What they offer is something you would pay $5 at Denny's, and that's first class. Its a joke, and I can't believe it cannot be made better at a small cost. Especially since it seems most domestic seats are being sold instead of upgrades.

People seem to tolerate it, and don't make enough of an uprising against it to have it changed. I thinking calling domestic first class service a misnomer - it should be called "marginally enhanced economy". I'd rather fly JetBlue coach, and expect nothing, and get TV.
JerseyCityS is online now  
Old Dec 6, 06, 10:44 pm   #3
Suspended
 
Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,538
Quote:
Originally Posted by Weatherboy View Post
So for the 5th time this year, I asked the FA to replace my meal with a coach offering (which has always been better than F) or a crew meal.
is there a crew meal? a friend of mine is an FA on United and they don't cater crew meals for domestic flights. the crew is forced to pack their own grub or eat leftovers.
fly co to see the yanks is offline  
Old Dec 6, 06, 11:24 pm   #4
 
Join Date: Nov 2002
Location: Cleveland, Ohio
Programs: UA 2P
Posts: 583
Last month I flew IAH-PDX in first class seat in row 4. By the time the FA got to me all that was left was salmon salad. I definetely passed. He brought me two cheese pizzas from coach and the rest of the first class meal. I shared my second pizza with my companion seated next to me.
__________________
2P CPU's: 5/7
FrequentFlyKid is offline  
Old Dec 6, 06, 11:28 pm   #5
 
Join Date: Oct 2004
Programs: UA-GS MM+, HH Diamond, Marriott Platinum
Posts: 278
Quote:
Originally Posted by Weatherboy View Post
Have you ever asked your F meal to be replaced with another meal on-board?
I have requested the main cabin meal in place of the First offering twice in the last month but was unable to get it both times because they didn't have extras. The main cabin was completely full and the attendant explained that they were obligated to serve all passengers in the main cabin first but if there were extras once they completed their rounds, they would accommodate the switch. It turned out that in one of the instances there were a total of 3 of us in first that had a request and there was only two extra meals available. I was seated in the last row of first so I didnt get it. In the second instance, I was told there was no extras available.
aveRex is offline  
Old Dec 6, 06, 11:51 pm   #6
 
Join Date: Jan 2004
Location: Phoenix, Arizona
Posts: 3,136
Quote:
Originally Posted by FrequentFlyKid View Post
Last month I flew IAH-PDX in first class seat in row 4. By the time the FA got to me all that was left was salmon salad. I definetely passed. He brought me two cheese pizzas from coach and the rest of the first class meal. I shared my second pizza with my companion seated next to me.
that salmon salad was the most distgusting thing ever. it wasnt even a real peice of salmon. it was more like a salmon patty (kinda looked like a hamburger).

i dont think anyone ate theirs. i have asked many times for a Y meal, but its usually just the mini sandwhich. in the salmon case, Y was not catered.

i have also brought food on board and simply asked for the linen, cutlery and dessert with an empty plate. that usually works out best for me.
dlen111 is offline  
Old Dec 7, 06, 2:34 am   #7
 
Join Date: Mar 2005
Location: EWR-N.Haledon NJ
Programs: CO Platinum
Posts: 1,124
I will often skip their meals in first if I have already eaten. Three weeks ago I think it was EWR-IAH I passed on the omelette and french toast and asked them to bring a cereal from coach.

The food service isn't what really attracts me about FC. In my opinion in most cases it's not really any better than the tastiest or most nutritous meal you can find in a food court in a mall.
Russell745 is offline  
Old Dec 7, 06, 6:54 am   #8
 
Join Date: Oct 2003
Location: DCA
Programs: AA EXP, UA LT 1K, Avis PC, Marriott LT Platinum, Hyatt Platinum, Hilton Gold, Radisson Concierge
Posts: 7,839
I think the soup and salad works best for the lunch offering. For dinner though I prefer the older style dinners - small salad with a hot entre with vegetables. Kind of like a TV dinner. Choices were baked salmon, shrimp scampi, baked chicken, steak, etc. along with a vegetable and potato.
cova is offline  
Old Dec 7, 06, 6:55 am   #9
 
Join Date: Sep 2003
Location: Dilligaf
Posts: 474
Quote:
Originally Posted by fly co to see the yanks View Post
is there a crew meal? a friend of mine is an FA on United and they don't cater crew meals for domestic flights. the crew is forced to pack their own grub or eat leftovers.
Domestically, we do not receive crew meals. I sure do miss that vacuumed packed tuna and chopped up iceberg lettuce...
CALflyboi is offline  
Old Dec 7, 06, 7:02 am   #10
FlyerTalk Evangelist
 
Join Date: Dec 2004
Location: Grazie Gold Lounge
Programs: UA-1K/MM; GalacticXpress-Irridium
Posts: 10,323
Fortunately, I don't fly enough during mealtime for this to become an issue with me though I do sometimes just have the soup and tell the FA to surprise me with whatever they have left, as long as it is not the salmon salad, and pick at the entree.
__________________
Flight Memory | Get your DropBox
kingalien is offline  
Old Dec 7, 06, 7:07 am   #11
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: DEN
Programs: UA MM 1K; AA MM Gold; Priority Club Plat; HHonors Diamond
Posts: 11,094
Quote:
Originally Posted by cova View Post
I think the soup and salad works best for the lunch offering. For dinner though I prefer the older style dinners - small salad with a hot entre with vegetables. Kind of like a TV dinner. Choices were baked salmon, shrimp scampi, baked chicken, steak, etc. along with a vegetable and potato.
The coach meals on international flights are generally what you describe, and are in fact preferable to many of the FC domestic meals.
Bonehead is offline  
Old Dec 7, 06, 7:11 am   #12
 
Join Date: Nov 2004
Location: Somewhere today, somewhere tomorrow!
Programs: Delta DM
Posts: 6,747
But think of all those starving folks in back! Get your meal and peace meal it out to those in the exit rows, then to the bulk head, then whatever is left to those from the front to back on the even # flights, and those from the back to the front on odd # flights.
__________________
Rid Airports of TSA
Terrorism was originally defined as "government by intimidation"
iCorpRoadie is offline  
Old Dec 7, 06, 7:13 am   #13
 
Join Date: Oct 2003
Location: DCA
Programs: AA EXP, UA LT 1K, Avis PC, Marriott LT Platinum, Hyatt Platinum, Hilton Gold, Radisson Concierge
Posts: 7,839
Quote:
Originally Posted by Bonehead View Post
The coach meals on international flights are generally what you describe, and are in fact preferable to many of the FC domestic meals.
Agreed. I thought the coach meals on my recent flights to CDG were excellent. A large salad in an oval dish - finally they are serving the enhanced salad which was the rationale for charging for the booze. Plus the chicken entres were very good.

Of course the difference in domestic F is that this meal is served on a plate instead of the baking dish in International coach. But that is just presentation.

While BF is great - I tend to over eat and drink - I feel better when I arrive on international coach.
cova is offline  
Old Dec 7, 06, 7:19 am   #14
 
Join Date: Jun 2006
Location: Tel Aviv
Programs: CO - Gold, SPG - Gold
Posts: 460
Why don't you try to mix it up again yourself. Try special ordering kosher/veg/halal/low sodium/children's/etc. I have also noticed that since many times the special meals are standard, you can get a better and larger meal with a special meal than with a standard one.
TLVorbust is offline  
Old Dec 7, 06, 7:21 am   #15
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: DEN
Programs: UA MM 1K; AA MM Gold; Priority Club Plat; HHonors Diamond
Posts: 11,094
Quote:
Originally Posted by cova View Post
While BF is great - I tend to over eat and drink - I feel better when I arrive on international coach.
If I flew BF twice a week I'd weigh 500 pounds.
Bonehead is offline  
 
 
 

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 7:02 pm.