kudos to pilot
#1
Original Poster
Join Date: Oct 2007
Programs: continental united starwood hilton marriott
Posts: 339
kudos to pilot
was on flt 84 atl to ewr on the 28th, announcment made flt delayed for over an hour, than a call to board at original time. Pilot stated that if we leave gate we may be allowed to leave sooner, if we stay we might be even further delayed. He kept passengers fully informed as to progress/wait time (we left waybefore original delay time) On arr at ewr also delay and we circled, but because piolt kept us fully informed of what was happening it alleviated any misgivings or anxiety
#2
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Or concerns about web surfing in the cockpit...
No...
Wait....
Wrong airline.
No...
Wait....
Wrong airline.
#3
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,067
Write it in -- not all pilots give frequent enough updates. If he did a good job keeping you updated, send in a comment card.
#4
Join Date: Jun 2009
Location: OKC
Programs: CO-PLAT, Hyatt Plat
Posts: 304
I would recommend writing an email to wecare, telling them about the experiance. So the pilot might get some credit, that is if your willing to do that
#5
Join Date: Dec 2003
Location: LAS, SAT, IAH
Programs: Flying Nut
Posts: 6,365
I would concur with others about writing in. In fact, I was on a recent flight and had a FA that had a CO pin with a star on part of it. The pin stood for the fact that the FA got 5 positive letters from customers within one year. Tells you alot about how many good comments they get as this is the first time in 8 years that I have scene this even with all the flying I have done.
#6
Original Poster
Join Date: Oct 2007
Programs: continental united starwood hilton marriott
Posts: 339
thanks for advice
it will be my pleasure to write to we care