gpapadop

I received 1,000 starwood points and I am NOT complaining

Xyzzy

Unfrtunately, I'm in the same boat and I've only been trying to figure out who has the DVD.

NewbieRunner

+1 ^

I don't want to sound unappreciative but can someone remind me which nights/stays should have been counted towards 1000 points bonus? Tommy's announcement is here.

I stayed at the following Starwood properties for a total of 5 nights during SMD2:

Sheraton Frankfurt Airport Hotel 11/02-11/03 (1 night)
Sheraton North Houston 11/03-11/05 (2 nights)
Westin Seattle 11/05-11/07 (2 nights)

and received 4000 extra points. Was the Sheraton Frankfurt excluded? Or perhaps the second night at the Westin Seattle? Or was there perhaps a maximum of 4000 points? Has anyone received more than 4000 bonus points?

Starwood Lurker

Your second night at the Westin was excluded, in this instance.

The dates of the Mega Do lasted 4 nights. One in Frankfurt, two in Houston, and one in Seattle. So, the maximum possible number of nightly bonuses was 4,000 total.

There was a pre-Mega Do consideration given by the Westin New York Times Square of 3,000 Starpoints. I found one person who had not gotten it directly with their hotel posting and it was added yesterday.

Some also requested 1,000 Starpoints as their wish gift rather than upgrade to Gold or Platinum. So, yes, it is possible that a handful of participants may have earned as many as 8,000 Starpoints, but the maximum nightly bonus was 4,000.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]

NewbieRunner

Thanks for the quick response and explanation. That makes sense.

Starwood Lurker

No worries. I'm glad that this has finally all been reconciled and apologize for whatever delay was caused on SPG's part.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]

mnmag

What is this 'wish gift'?
(I did get the 4K & 3K (Westin NY), but was already a Plat!)

Starwood Lurker

According to our records, your 4K was for:

3 nights during the Mega Do + 1,000 Starpoints as your wish gift

So, I'm thinking that at some point along the line, you asked for it. It was a long time ago, however, so some details may have been forgotten.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]

scubaflyer

Thanks for the offer William. Just sent a PM to you.

scubaflyer

Thanks for your help William. Much appreciated.

lili

Thanks for the explanation. Happy to note I got everything possible, including the Platinum status match which has been wonderful! Thanks to SPG for doing this for us.

mnmag

Thanks, William! I don't recall the 'wish gift' part, but thought that the 3K (for Westin TS) was part of the SPG promo at the time (& not directly associated w/SMD2), and that the 4K was the SMD2 bonus for the 4 nts spent for the domestic portion. Anyway, I was definitely pleased to get all my SPG pts credited on a timely basis!^

Storyteller

Thank you for the 4k points which arrived this week. Had hoped for 8k, for 8 nights stayed, but 4 is still good. Thank you.

I was registered for the Every Night Counts promotion, which should have given me double points for the 8 nights I stayed before, during & after SMD (in addition to the extra points from being Gold from the start of the SMD bookings). So I have been calculating on base points plus gold bonus plus double. Do not have this.

Also, I was registered for the Earn More with Sundays promotion, which I thought was the "3k bonus starpoints (E3K)" shown in my account.

So, by my calculations, still short the 3k Pre-Mega Do consideration from Westin NY Times Square, or alternatively have not received the Sundays promotion yet & need to chase this up with SPG? As well as some from becoming Gold with SMD & double points promotion.

Thanks for all your assisitance William. This must be a big job for you.

LIH Prem

FWIW,

The Sheraton North Houston airport property was the only SMD2 property participating in EN2. There was a list of participating properties, and I believe it was also posted to the Starwood forum here on FT, so you can go back and check.

It should have posted in Nov. Check your history. Mine posted Nov 13.

The 3k bonus for the Westin TS was E3K.

-David

Storyteller

Ah, my bad. Do have the Sheraton North Houston, & didn't mention it, but not others, & now see why.

So, await the 3k Pre-Mega Do consideration from Westin NY Times Square, & bonuses from being Gold.