Apr 14, 2016, 7:52 am
Last edit by: garykung
CitiGold is Citi's premium banking relationship. To remain a Citigold client, maintain a minimum combined average monthly balance of $200,000 in eligible linked deposit, retirement and investment accounts. There is no monthly service fee for accounts in The Citigold Account Package.
Be aware that Citi Wealth Management will not allow any trading of non traditional stocks and ETFs. No leveraged ETFs, no inverse ETFs. Its brokerage service is similar to Chase YouInvest. It is just basic investment service.
1. Click HERE to read a separate thread discussing expiration of ThankYou Points when closing a Citigold account.
2. Citi has introduced Citi Priority with a minimum combined balance of $50K as of November 6, 2016. Those who were no longer qualified under the new Citigold requirement has been downgraded to Citi Priority. Discussion HERE.
Be aware that Citi Wealth Management will not allow any trading of non traditional stocks and ETFs. No leveraged ETFs, no inverse ETFs. Its brokerage service is similar to Chase YouInvest. It is just basic investment service.
1. Click HERE to read a separate thread discussing expiration of ThankYou Points when closing a Citigold account.
2. Citi has introduced Citi Priority with a minimum combined balance of $50K as of November 6, 2016. Those who were no longer qualified under the new Citigold requirement has been downgraded to Citi Priority. Discussion HERE.
Benefits of a Citigold account? [consolidated]
Jul 23, 2016, 7:03 pm
#691
Join Date: Sep 2015
Posts: 199
CG 50k AA miles
I messaged several times through SM and was told I would get the 50k AA miles. They ended up saying I was not targeted even after they told me I met all terms.
I find a compliant with consumer protection bureau citi responded I wasn't targeted, but decided to credit the miles to my account anyway.
Thumbs up
I find a compliant with consumer protection bureau citi responded I wasn't targeted, but decided to credit the miles to my account anyway.
Thumbs up
Jul 23, 2016, 7:22 pm
#692
Join Date: Sep 2012
Posts: 4,431
When I first downgraded my CG to basic banking, my login screen still had gold trim and Citi CSR greeted me with "thank you for being a CG member". This was well-known on FT. However, I remember reading that Citi figured this out and the gold trim on my Citi account page was gone. I could swear they stopped greeting me as a CG member in the past few months, but for my last phone call a week ago, the CSR again noted I was a CG member. Are you guys noticing this too?
Jul 25, 2016, 1:10 pm
#693
Join Date: Nov 2009
Posts: 519
I messaged several times through SM and was told I would get the 50k AA miles. They ended up saying I was not targeted even after they told me I met all terms.
I find a compliant with consumer protection bureau citi responded I wasn't targeted, but decided to credit the miles to my account anyway.
Thumbs up
I find a compliant with consumer protection bureau citi responded I wasn't targeted, but decided to credit the miles to my account anyway.
Thumbs up
Jul 25, 2016, 5:07 pm
#694
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Jul 25, 2016, 6:20 pm
#695
Join Date: Nov 2014
Location: USA
Posts: 1,084
When I first downgraded my CG to basic banking, my login screen still had gold trim and Citi CSR greeted me with "thank you for being a CG member". This was well-known on FT. However, I remember reading that Citi figured this out and the gold trim on my Citi account page was gone. I could swear they stopped greeting me as a CG member in the past few months, but for my last phone call a week ago, the CSR again noted I was a CG member. Are you guys noticing this too?
how long did it take you to downgrade? instant when requested online?
I just burned the TYPs that i got after a CFPB complaint and am now wondering if it's worth keeping the checking account open. I haven't decided yet if i will renew Prestige in 2017 yet; waiting for the news of any additional bennies being added.
Jul 26, 2016, 5:42 am
#697
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Jul 29, 2016, 2:53 pm
#699
Join Date: Jul 2012
Location: NYC
Programs: Airline independent, Hilton Diamond, IHG Plat
Posts: 170
Filed a complaint July 1, heard back in my favor July 11, and I have called every other day and been told "1-2 days", and today I call in and hear it will be 30-60 BUSINESS days. After escalation to supervisor he said "there is a backlog of processing" that is causing this. I am never doing business with Citi again.
Jul 30, 2016, 4:15 am
#700
Join Date: Jul 2006
Location: Abu Dhabi, UAE
Programs: EY Plat, Accor Plat
Posts: 426
Whats the difference between CitiGold and CitiGold private? In the USA Citi private looks to b for those with 25Mn+ in equity with the bank or investable, whereas in other markets CitiGold Private is HNWI's with 1Mn USD liquid.
Is there a CitiGold Private in the USA or just CitiGold and Citi private? Is there any difference between Citi Private and CitiGold Private or just the entry barrier?
CitiGold Private in the UAE: http://www.citibank.ae/uae/citigold/...?icid=AEMMCPC1
CitiGold UAE: http://www.citibank.ae/uae/citigold/...m?icid=AEMMCG1
Citi Private USA: https://www.privatebank.citibank.com
Is there a CitiGold Private in the USA or just CitiGold and Citi private? Is there any difference between Citi Private and CitiGold Private or just the entry barrier?
CitiGold Private in the UAE: http://www.citibank.ae/uae/citigold/...?icid=AEMMCPC1
CitiGold UAE: http://www.citibank.ae/uae/citigold/...m?icid=AEMMCG1
Citi Private USA: https://www.privatebank.citibank.com
Jul 30, 2016, 1:13 pm
#701
Join Date: Jan 2011
Posts: 368
When I first downgraded my CG to basic banking, my login screen still had gold trim and Citi CSR greeted me with "thank you for being a CG member". This was well-known on FT. However, I remember reading that Citi figured this out and the gold trim on my Citi account page was gone. I could swear they stopped greeting me as a CG member in the past few months, but for my last phone call a week ago, the CSR again noted I was a CG member. Are you guys noticing this too?
Jul 30, 2016, 2:55 pm
#702
Join Date: Feb 2014
Location: 10023-Central Park West
Programs: CHASE UNITED CLUB; CITI PRESTIGE； IHG SPIRE AMBASSADOR; RITZ-CARLTON GOLD; Global Entry
Posts: 227
I Got a phone call from CITI wealth management telling me that my account was promoted. I don't know any level beyond CITIGOLD to promote my CITIGOLD to. Is this a sales gammick?
Aug 1, 2016, 3:49 pm
#703
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
There are 2 levels of Citigold - Citigold and Citigold Private Client (or PC). If your existing Citigold has been promoted, your new level will be Citigold PC.
With Citigold PC, you will get enhanced benefits in addition to what you are getting with Citigold. But since Citigold covers many aspects already, I am not sure the higher level will get you anything more.
You do get assigned to a P-banker, instead of a Relationship Banker from your nearest branch.
Last edited by mia; Aug 2, 2016 at 11:07 am Reason: Post split after exporting Citi Priority discussion.
Aug 2, 2016, 11:04 am
#704
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Moderator action
Discussion of the new bank account level called Citi Priority has been exported to a separate thread:
http://www.flyertalk.com/forum/citi-...unced-usa.html
http://www.flyertalk.com/forum/citi-...unced-usa.html
Aug 2, 2016, 6:00 pm
#705
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 625
ThankYou rewards bonus for opening Citigold or City Priority account?
We have $160K in cash that I'd like to keep liquid but earn some interest or points. Does opening a Citigold or Priority account with earn any ThankYou points? I'm not interested in using Citi for investing - we have other advisors for that. This would just be a liquid cash account and looking to get some benefits for it. I currently have the Citi Prestige card if that matters (could I get the annual fee lowered if I already have the card?)
Thanks for any feedback!
Thanks for any feedback!