Citicards 60 day/ one application policy
#61
Join Date: Sep 2005
Location: Modesto, CA (90 miles from any real airport)
Programs: SPG Plat (3.2MM LT), Hilton Gold, AA LT Plat (3.2MM), Hertz 5*, US Mint MVP
Posts: 638
Jim
#62
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
#63
Join Date: Dec 2004
Location: Saint Paul, MN
Programs: DL Plat, HH Dia, Hyatt Plat
Posts: 327
I received a letter rejecting my application for a Citi Visa today. In the past 60 days I have been approved for a Citi Amex and Citi MC.
"It is our policy to limit the number of credit requests that we process within a 60-day period. Our records show that you applied for credit with us within the past 60 days."
So for me the limit is 6 MCs/yr and 6 Amex/yr and 4 Business cards/yr.
"It is our policy to limit the number of credit requests that we process within a 60-day period. Our records show that you applied for credit with us within the past 60 days."
So for me the limit is 6 MCs/yr and 6 Amex/yr and 4 Business cards/yr.
#64
Join Date: Sep 2005
Location: Modesto, CA (90 miles from any real airport)
Programs: SPG Plat (3.2MM LT), Hilton Gold, AA LT Plat (3.2MM), Hertz 5*, US Mint MVP
Posts: 638
My wife and I each just got our 3rd cards since January 10th, 08. So I know I can still get my three in 60 days. I wont push the envelope and will wait until 3/11/08 to start all over again. In this case, the first 2 cards were $250 and were quickly hit, so this time for the third card I opted for the $750 since I now have 1 month to hit this on and now get the 25k.
FWIW - I am still waiting for the 25k bonus on a 12/10/08 card. Citi says they gave it to AA and AA says they will research it. Hopefully they will show up soon.
Jim
FWIW - I am still waiting for the 25k bonus on a 12/10/08 card. Citi says they gave it to AA and AA says they will research it. Hopefully they will show up soon.
Jim
#65
Join Date: Jul 2004
Programs: CO, UA, AA, WN, DL Gold
Posts: 2,981
Party over?
[QUOTE=
FWIW - I am still waiting for the 25k bonus on a 12/10/08 card. Citi says they gave it to AA and AA says they will research it. Hopefully they will show up soon.
Jim[/QUOTE]
Any qualms that they are on to you?
Matt
FWIW - I am still waiting for the 25k bonus on a 12/10/08 card. Citi says they gave it to AA and AA says they will research it. Hopefully they will show up soon.
Jim[/QUOTE]
Any qualms that they are on to you?
Matt
#66
Join Date: Sep 2005
Location: Modesto, CA (90 miles from any real airport)
Programs: SPG Plat (3.2MM LT), Hilton Gold, AA LT Plat (3.2MM), Hertz 5*, US Mint MVP
Posts: 638
No, the miles did not post from the business card. Subsequent $250 and $750 personal cards have posted like clockwork. Now they are "researching" the bonus as to what happened to it. They want to point out other bonuses as the missing credit, but I have to remind them those are from other accounts. Citi and AA have an obligation to post these miles as I have fullfilled my part of the agreement. However, the T&C clearly staes it could take 8-10 weeks AFTER the $250 in spending to show up. I guess I have been spoiled with the bonus miles posting right after the first statement closes on the personal cards.
Jim
Jim
#67
Join Date: Jun 2006
Location: Manchester,UK and NYC
Programs: One Pass, BAEC, AA
Posts: 708
Jim - last week had 20000 bonus miles from Biz card post after 1st statement, along with the 262 spending miles.
Did the spending miles post? If not, confirm with CITI that they used your correct AA account number and did not, in error, assign you a new AA account.
Daniel
Did the spending miles post? If not, confirm with CITI that they used your correct AA account number and did not, in error, assign you a new AA account.
Daniel
#68
Join Date: Sep 2005
Location: Modesto, CA (90 miles from any real airport)
Programs: SPG Plat (3.2MM LT), Hilton Gold, AA LT Plat (3.2MM), Hertz 5*, US Mint MVP
Posts: 638
Jim - last week had 20000 bonus miles from Biz card post after 1st statement, along with the 262 spending miles.
Did the spending miles post? If not, confirm with CITI that they used your correct AA account number and did not, in error, assign you a new AA account.
Daniel
Did the spending miles post? If not, confirm with CITI that they used your correct AA account number and did not, in error, assign you a new AA account.
Daniel
Jim
#70
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
The spending bonus posted like clockwork on 1/11/08 but the 20k bonus did not so I know they have the right account number. AA and Citi are both fingerpointing at each other. AA did open a research ticket on this so hopefully it will reolve shortly. This was from the first and only Citi AA business card I have ever done. Never had any delay on any personal cards.
Jim
Jim
Spending miles posted promptly but bonus miles not, despite it was on Citi statement as being sent to AA. First Citi CSR said it was sent on 01/18 together with spending miles, but was unable to get to AA for conference call due to the long wait (8 minutes wait and she did not want to put us and herself on hold for this). Afterward we called AA. AA was able to get hold of Citi for a 3-way conference call - the second Citi CSR said NO, the bonus was not released, regardless what the statement said. This Citi CSR cited the T&C of 8 to 12 weeks after spending requirement being met. We were not able to open an investigation because this Citi CSR insisted it must be 12 weeks passed. We are in the 5th week now.
#71
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
Have had two business bonuses+spending post to my/Mrs. aa accounts in the last couple of days(1 day after first statement). So at least we know it doesn't seem to be a broad problem with biz bonuses not posting.
Last edited by Ripper3785; Feb 14, 2008 at 1:23 pm
#72
Join Date: Jan 2003
Location: Oak Park, IL USA
Programs: AA Gold, UA Premier, *Wood, Marriott Silver Elite
Posts: 135
I had a similar problem. I was told that there is a limit of 2 cards per 60 days. But if you apply for three cards on the same day, there is a chance you may get approved for all three. As per rep, it takes time to update the system (not instant), and all the information may not be available to app reviewer
I received a letter rejecting my application for a Citi Visa today. In the past 60 days I have been approved for a Citi Amex and Citi MC.
"It is our policy to limit the number of credit requests that we process within a 60-day period. Our records show that you applied for credit with us within the past 60 days."
So for me the limit is 6 MCs/yr and 6 Amex/yr and 4 Business cards/yr.
"It is our policy to limit the number of credit requests that we process within a 60-day period. Our records show that you applied for credit with us within the past 60 days."
So for me the limit is 6 MCs/yr and 6 Amex/yr and 4 Business cards/yr.
#73
Join Date: Sep 2005
Location: Modesto, CA (90 miles from any real airport)
Programs: SPG Plat (3.2MM LT), Hilton Gold, AA LT Plat (3.2MM), Hertz 5*, US Mint MVP
Posts: 638
We are missing a bonus from a personal MC.
Spending miles posted promptly but bonus miles not, despite it was on Citi statement as being sent to AA. First Citi CSR said it was sent on 01/18 together with spending miles, but was unable to get to AA for conference call due to the long wait (8 minutes wait and she did not want to put us and herself on hold for this). Afterward we called AA. AA was able to get hold of Citi for a 3-way conference call - the second Citi CSR said NO, the bonus was not released, regardless what the statement said. This Citi CSR cited the T&C of 8 to 12 weeks after spending requirement being met. We were not able to open an investigation because this Citi CSR insisted it must be 12 weeks passed. We are in the 5th week now.
Spending miles posted promptly but bonus miles not, despite it was on Citi statement as being sent to AA. First Citi CSR said it was sent on 01/18 together with spending miles, but was unable to get to AA for conference call due to the long wait (8 minutes wait and she did not want to put us and herself on hold for this). Afterward we called AA. AA was able to get hold of Citi for a 3-way conference call - the second Citi CSR said NO, the bonus was not released, regardless what the statement said. This Citi CSR cited the T&C of 8 to 12 weeks after spending requirement being met. We were not able to open an investigation because this Citi CSR insisted it must be 12 weeks passed. We are in the 5th week now.
Jim
#74
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
OK, something is definetly going on with Citi and AA. Now, while I am still waiting for my Business card bonus to post from 12/07 spending, I now have a personal card that closed 2/08/08 and the miles posted but no bonus. I have not recieved the paper statments yet, but the online one shows neither the spending nor bonus miles. My business card statement shows Citi gave them to AA and Citi says it is AA that is waiting to deposit them into my account. All this is making my accounting of cards much more complicated, especially since I dont want to cancel an account until the bonuses post.
Jim
Jim
On our personal card (MC), the paper statement shows both miles but of course only the spending miles are posted. It has been almost a month now. AA said it never receives the bonus miles. First Citi CSR contacted said Citi sent it the same time statement closed, together with the spending miles. Second Citi CSR who together with the AAdvantage Agent and me, have had a 3-way conference call, she said the bonus has NOT released by Citi yet, and gave the spill about bonus miles will be sent 8-12 weeks after meeting the requirement blah blah blah. Only when it is still not posted after 12 weeks, Citi would open an investigation.
My guesstimate is, Citi is holding the bonus. AA has no reason to hold the bonus if it ever receives such. AA already receives the revenues from selling the miles. Citi is the one who pays for it and awards to the cardholder. Citi probably starts to enforce the T&Cs. Unfortunately, given Citi's track record, anything they attempt for a delay posting, it wound up never post automatically and it is up to the accountholders to vigorously follow up the matter.
#75
Join Date: Jul 2005
Location: Washington, D.C.
Programs: AA PLT (MM), UA 1K, Marriott Ti, IHG Diamond
Posts: 929
FYI, citibank closed ALL my credit cards telling me I had "too many inquires" on my credit report... All the inquires except one were citibank hard pulls from my churning in the past few months (10 inquires)... They refused to re-open them... Beware...