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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Sep 22, 2014, 10:44 am
  #46  
 
Join Date: Jan 2013
Location: NYC
Posts: 415
Originally Posted by Brugge
Bizarrely, the landing page link that immediately follows the "be careful" statement, does not in fact state 30K, it clearly states 50K, and the only language in the footnotes about it is:

"BONUS MILES:
American Airlines AAdvantage® miles will appear as a bonus in your AAdvantage® account 8-10 weeks after you have met the purchase requirements. Only the primary cardmember is eligible to earn miles. Purchases exclude returned goods and services, cash advances, convenience checks, transferred balances, credits, fees and interest charges.".

Nor do I see anything in the app page T/Cs that would prevent getting the bonus. So yeah, as far as I can tell, you should use the link the Wiki warns you away from.
That's just unfortunate. Maybe something with Citi changed? Adding the new language to existing links. Or it's just a bad job by the last person to edit the Wiki! I always used to double check all links in the Wiki that were "vetted" already, but they were always exactly what they were supposed to be, no surprises.
mittenfingerz is offline  
Old Sep 22, 2014, 10:49 am
  #47  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by mittenfingerz
Maybe they won't actually enforce that rule, or at least not yet... never know with Citi.
Something has clearly changed. Even though they had the 12-22 month procedure for the Plat cards, it was never in the small print on the app. That's why I didn't think to check for it. Seems they have taken the YMMV procedure and turned it into a hard and fast rule that's the same for everyone.

Last edited by Brugge; Sep 22, 2014 at 3:22 pm
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Old Sep 22, 2014, 10:53 am
  #48  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Edit: No longer relevant..

Last edited by Brugge; Sep 22, 2014 at 3:21 pm
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Old Sep 22, 2014, 11:10 am
  #49  
 
Join Date: Apr 2013
Posts: 69
Originally Posted by Brugge
And take out this apparently false statement that messed me up:

" (Be carefull this link is showing as 30k in citi system, use other link for 50k)"

AFAIK, that statement, at least about this link, is totally false. And if it had not been there, we would have an additional 100K miles in our accounts in a couple of weeks.
Apparently a month or so back people who used that link were only getting 30k bonus points, which is why it was advised to use a different link. I have no idea if it's changed.
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Old Sep 22, 2014, 11:15 am
  #50  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,623
Originally Posted by Brugge
And take out this apparently false statement that messed me up:

" (Be carefull this link is showing as 30k in citi system, use other link for 50k)"

AFAIK, that statement, at least about this link, is totally false. And if it had not been there, we would have an additional 100K miles in our accounts in a couple of weeks.
Who is stopping you from editing the Wiki? Just click on the "Edit" button at the bottom right corner of the wiki post.
TWA884 is offline  
Old Sep 22, 2014, 11:17 am
  #51  
 
Join Date: Feb 2014
Location: YYC, SFO, OAK
Programs: AS MVP 75K, AA Platinum, IHG Platinum, Club Carlson Gold
Posts: 734
Originally Posted by AdamAlias
Apparently a month or so back people who used that link were only getting 30k bonus points, which is why it was advised to use a different link. I have no idea if it's changed.
If they used the accompanying landing page that promised 50K miles, which is hosted on AA.com, and only got 30K as a bonus from the subsequent application that's linked from that landing page, then they would have grounds to get Citi to bump their bonus to 50K, no? On the other hand, these things take time, and could make things complicated if you're trying to cancel within a certain number of days from AF posting, but need to keep the acct open to get bonus miles matched.
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Old Sep 22, 2014, 11:44 am
  #52  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by TWA884
Who is stopping you from editing the Wiki? Just click on the "Edit" button at the bottom right corner of the wiki post.
Never edited a Wiki before, and didn't know that button was there. I've added this immediately after the link:

WARNING: This link contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months."
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Old Sep 22, 2014, 11:52 am
  #53  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by AwardBee
If they used the accompanying landing page that promised 50K miles, which is hosted on AA.com, and only got 30K as a bonus from the subsequent application that's linked from that landing page, then they would have grounds to get Citi to bump their bonus to 50K, no? On the other hand, these things take time, and could make things complicated if you're trying to cancel within a certain number of days from AF posting, but need to keep the acct open to get bonus miles matched.
Five things occur to me:

1) Better to get 30K than none.

2) There is often, not always, but often enough time to get Citi at least started on correcting the miles sent to AA before the 37 days ends. Sometimes people even have an extra month or two.

3) It would seem to me that even if the card is closed before the full 50k posts, as long as the 30K has posted, one should still be able to get Citi to send over the other 20K that the app promised. After all, there is still an open landing page that promises 50K. This is not a zombie link without a landing page.

4) I know, I know, trying to conflate logic and Citibank is probably foolish.

5) Better to get 30K than none.

Last edited by Brugge; Sep 22, 2014 at 12:05 pm
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Old Sep 22, 2014, 12:15 pm
  #54  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,623
Originally Posted by Brugge
Never edited a Wiki before, and didn't know that button was there. I've added this immediately after the link:

WARNING: This link contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months."
^
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Old Sep 22, 2014, 12:35 pm
  #55  
 
Join Date: Feb 2014
Location: YYC, SFO, OAK
Programs: AS MVP 75K, AA Platinum, IHG Platinum, Club Carlson Gold
Posts: 734
Originally Posted by Brugge
Five things occur to me:

1) Better to get 30K than none.
...
5) Better to get 30K than none.
True, but... if it's down to 30K, that makes me question the value of continuing to churn this card because every churn results in a HP making it harder to get other cards in the near future, and the value of 30K AA miles is in the same ballpark as the average bonus on other cards, therefore, it's not a clear value proposition for me.
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Old Sep 22, 2014, 1:46 pm
  #56  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by AwardBee
True, but... if it's down to 30K, that makes me question the value of continuing to churn this card because every churn results in a HP making it harder to get other cards in the near future, and the value of 30K AA miles is in the same ballpark as the average bonus on other cards, therefore, it's not a clear value proposition for me.
But I for one don't know it's down to 30K. 30K is the minimum you are going to get. And of course, so far there has been no need to pay the AF, so the only cost is GC fees if you can't meet the min spnd in a few weeks with ordinary spend (which very few of us can).

I'm still betting on 50K, since that's what the first link above promises. Assuming you use the proper link, of course.
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Old Sep 22, 2014, 2:09 pm
  #57  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by Brugge
Five things occur to me:

1) Better to get 30K than none.

2) There is often, not always, but often enough time to get Citi at least started on correcting the miles sent to AA before the 37 days ends. Sometimes people even have an extra month or two.

3) It would seem to me that even if the card is closed before the full 50k posts, as long as the 30K has posted, one should still be able to get Citi to send over the other 20K that the app promised. After all, there is still an open landing page that promises 50K. This is not a zombie link without a landing page.

4) I know, I know, trying to conflate logic and Citibank is probably foolish.

5) Better to get 30K than none.
I clicked on a 50k page a couple weeks ago. When I wrote to Citi, the public offer was still out there for 50k and there wasn't even a 30k for $1k spend offer available online. Sent SMs, called multiple times and got nowhere.. they eventually said in SM that if I spent 5k they would give me additional 20k miles.. so while I had screen shots and a public offer that they could see, it was coded for 30k/1k in their system and they were oblivious to any other news. I'm taking the 30k and not going to wait on them to give me the extra miles. Can't believe this deal is dead if the 18 month rule is enforced.. thought it would be around for longer.
starbuk is offline  
Old Sep 22, 2014, 2:24 pm
  #58  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Brugge
We'll find out in a couple of weeks, since that's when the statement closes. And of course, we each did the full $5K spend over a week ago.

Something has clearly changed. Even though they had the 12-22 month procedure for the Plat cards, it was never in the small print on the app. That's why I didn't think to check for it. Seems they have taken the YMMV procedure and turned it into a hard and fast rule that's the same for everyone.

Additionally, assuming we will NOT get any bonus, in the past Citi would just not approve any app where you didn't qualify for the advertised bonus, and not even do a HP. Apparently, Citi is no longer protecting us that way. I think they have picked up some bad habits from AMEX and Chase.
did your approval letter state any bonus?
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Old Sep 22, 2014, 2:29 pm
  #59  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by starbuk
I clicked on a 50k page a couple weeks ago. When I wrote to Citi, the public offer was still out there for 50k and there wasn't even a 30k for $1k spend offer available online. Sent SMs, called multiple times and got nowhere.. they eventually said in SM that if I spent 5k they would give me additional 20k miles.. so while I had screen shots and a public offer that they could see, it was coded for 30k/1k in their system and they were oblivious to any other news. I'm taking the 30k and not going to wait on them to give me the extra miles. Can't believe this deal is dead if the 18 month rule is enforced.. thought it would be around for longer.
i had the same issue with citi when i applied i got the 30k instead of 50k and i had to go back and cancel my initial application with the 30k and i was advised over the phone to apply through the citi link and i got the 50k, citi always change their links and normally if you get approved for a card you get the bonus, citi has/had a policy that they won't approve you if they are not intending to give you the bonus, so if they changed their policy then this new to all of us.
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Old Sep 22, 2014, 2:45 pm
  #60  
 
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
So I called recon and got Put on with a supervisor. She seemed to be able to see a lot of stuff on accounts. She asked me why I had opened an account in Juky and closed it and why i wanted another card when I already have one open (1 open 1 closed) then she said looking at the overall picture it looked like I had had a number of inquires on my credit. She advised me that they wanted to see a bit more history on the open account and a few less inquires.
I know I was out of the 65 day time limit...so maybe there is something to this new rule as I only have the 2 other execs and a chase card (so 3 inquires) in the past 8 mo or so...so not that many.

Maybe I will wait a few weeks and put a bunch of spend (that I pay) on that open account and try recon again. She sounded pretty confident there would be no reconsideration at this time...kinda like it was an easy choice for her to justify her no...so probably won't call back for a few weeks

I won't lie...I'm a bit bummed....first time I have ever been decline for any cad lol

Last edited by air360; Sep 22, 2014 at 3:11 pm
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