Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
Print Wikipost

Citi AA Executive [Late 2014 - 2015]

Old Sep 22, 2014, 4:17 am
  #31  
 
Join Date: Mar 2003
Location: EWR Ionosphere Club, LAX Clipper Club, Still Traveling Global, yearly BIS miles
Programs: EAL Silver Wings, I-Club, Flying Colonels DL, WorldPass PLat from the olde Meatball and PE SMARTbank
Posts: 1,978
Ok so if my last app was in July for an exect AA cc then I have to wait to apply for an AA plat level cc 18 months or just 65 days? Can I do a hilton cc in 65 after AA exec?
frank_10b is offline  
Old Sep 22, 2014, 7:10 am
  #32  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by frank_10b
Ok so if my last app was in July for an exect AA cc then I have to wait to apply for an AA plat level cc 18 months or just 65 days? Can I do a hilton cc in 65 after AA exec?
Yes , you now have to wait 18-24 months without applying for ANY AA card (including exec ) in order to now qualify for a regular AA card. Or, you could just follow the 8/65 day rule and apply for another executive card
PS
The actual rule is
Citi will only potentially approve you for any 2 citi cards within a given 65 day period with a minimum of 8 days in between (assuming all the other rules regarding churnability are met) . Given this information, you should be able to figure out when it would be best for you to apply for an AA and/or Hilton card

Last edited by rgAAFT; Sep 22, 2014 at 7:24 am
rgAAFT is offline  
Old Sep 22, 2014, 7:41 am
  #33  
 
Join Date: Apr 2014
Posts: 18
Originally Posted by LWT3
If Citi ever gets smart about churning, that's going to stink.
I applied for the 50K exec using the second link in the wiki on 9/17. I was approved but the approval letter in the mail didn't mention the 50K bonus. I called in, and the CSR said that they're now applying the 18 month rule across the board, even for Exec cards.

Is this the end?
timrek is offline  
Old Sep 22, 2014, 7:46 am
  #34  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by timrek
I applied for the 50K exec using the second link in the wiki on 9/17. I was approved but the approval letter in the mail didn't mention the 50K bonus. I called in, and the CSR said that they're now applying the 18 month rule across the board, even for Exec cards.

Is this the end?
Time will tell, but until proven otherwise I choose to go with "CSR was clueless"
rgAAFT is offline  
Old Sep 22, 2014, 8:38 am
  #35  
 
Join Date: Apr 2014
Posts: 18
Originally Posted by rgAAFT
Time will tell, but until proven otherwise I choose to go with "CSR was clueless"
I generally agree with the CSRs are clueless theory but I'm more concerned that the approval letter that always cites the bonus miles didn't mention them this time around. We'll see what happens.

If this is the end, it's been a great ride!
timrek is offline  
Old Sep 22, 2014, 9:19 am
  #36  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by timrek
I generally agree with the CSRs are clueless theory but I'm more concerned that the approval letter that always cites the bonus miles didn't mention them this time around. We'll see what happens.

If this is the end, it's been a great ride!
If so, its a major sea change at Citi, because until now I have never heard of a single case of Citi not granting a bonus if the min spnd was met in time. Not once....

On the other hand, the fact that they have inserted language about 18 months in the T/C of the new EXEC app on their site is quite ominous. Their past procedure with this sort of thing would be to deny the app, rather than to withhold the bonus. But since AFAIK no one here has applied thru the new app, there's no way to know for certain.

My best guess is that they have dropped the bonus mention from the approval letter because of the new T/C, so as not to be promising something they may not honor with the new app. But still give the bonus for apps using the old link that doesn't have the new language.

But that's just my personal fantasy. I really don't know anything more than anyone else.
Brugge is offline  
Old Sep 22, 2014, 9:39 am
  #37  
 
Join Date: Feb 2014
Location: YYC, SFO, OAK
Programs: AS MVP 75K, AA Platinum, IHG Platinum, Club Carlson Gold
Posts: 734
So I'm a bit confused as to what's the old vs. the new app.

Is the "Current 50K Public Offer" link in the Wiki the old offer? Landing page is on AA.com and mentions 50K bonus as of 9/22/14. If applied for and approved, likely to get the bonus despite churning multiple times. Although the mention of the link showing only 30K in the Citi system is concerning. I don't see it mentioned on the application page. Wouldn't Citi have to honor the 50K since that's what the landing page says?
AwardBee is offline  
Old Sep 22, 2014, 9:44 am
  #38  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by geclub1
How come your AMEX accounts are showing as new? Shouldn't they be back dated to your first AMEX card opening date?
I applied for 3 AMEX cards the same day, as I was told (mistakenly) that would result in only 1 HP. What AMEX does is approve the first card right away, then wait a few days, and approve the other two the same day.

I just checked my EXP report, and it lists two HPs from AMEX, one for the first card, then only one more for the other two cards. But it doesn't list any AMEX cards as "issued" at all, only the HPs.

All of my non-AMEX ccs show HP, then card issued, but not AMEX. But I'm guessing Citi also pulled EQU, where I don't have access. Maybe the AMEX cards are listed as issued there. So I don't know what the Citi CSR could actually see as issued, I only know she mentioned "new accounts" as the reason for the denial. The first two CSRs were so very clear that would not be overturned by anyone, so I didn't call a third time.
Brugge is offline  
Old Sep 22, 2014, 9:55 am
  #39  
 
Join Date: Apr 2014
Posts: 18
Originally Posted by Brugge
If so, its a major sea change at Citi, because until now I have never heard of a single case of Citi not granting a bonus if the min spnd was met in time. Not once....

On the other hand, the fact that they have inserted language about 18 months in the T/C of the new EXEC app on their site is quite ominous. Their past procedure with this sort of thing would be to deny the app, rather than to withhold the bonus. But since AFAIK no one here has applied thru the new app, there's no way to know for certain.

My best guess is that they have dropped the bonus mention from the approval letter because of the new T/C, so as not to be promising something they may not honor with the new app. But still give the bonus for apps using the old link that doesn't have the new language.

But that's just my personal fantasy. I really don't know anything more than anyone else.
So would you recommend going ahead and spending the 5K and seeing what happens? And which link would you recommend using for when I apply again next week, the old (possibly 30K) or new?
timrek is offline  
Old Sep 22, 2014, 10:09 am
  #40  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
What the (heck) ?



We both recently applied for another EXEC card thru the Wiki link which simply says:

"New 50k offer:Landing page for New 50K for $5K spending, no statement credit"

The prior link says: "Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k)"

So I thought the Wiki was telling me to use the "new 50K offer link, which does not have any "be careful" language, not the first one. I just clicked on "additional information" at the bottom of the landing page for the "new 50K offer" (that we just used), which I didn't check before since I stupidly trusted the Wiki, and found this:

"American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months."

So we just wasted a HP each, and did $5K spend each, for a cc that specifically states that we will not get any bonus at all.

The "application link" which directly follows the "be careful" language does NOT have the 18 month language, but I didn't use that since I thought that was the one "showing as 30k in citi system".

Whoever put that last link in the Wiki without a warning about the T/Cs should be banned from FT for life. Not just from posting, but from even reading. IMHO


Last edited by Brugge; Sep 22, 2014 at 10:24 am
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Old Sep 22, 2014, 10:19 am
  #41  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by FTRox87
is this BofA the same one you posted about in the AS forums -- the one that got approved for plat plus first and had to fight to get the whole ordeal of getting a visa sig?
Yeah, I applied for it right after I got the Citi denial. Come to think about it, the most probable reason I didn't get the Sig card right away is because of all those HPs. I've recently canceled that card and will be applying for a new one soon, hopefully a Sig right away this time due to a much lower HP count.
Brugge is offline  
Old Sep 22, 2014, 10:26 am
  #42  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
[QUOTE=Brugge;23563961]

We both recently applied for another EXEC card thru the Wiki link which simply says:

"New 50k offer:Landing page for New 50K for $5K spending, no statement credit"

The prior link says: "Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k)"

So I thought the Wiki was telling me to use the "new 50K offer link, which does not have any "be careful" language, not the first one. I just clicked on "additional information" at the bottom of the landing page for the "new 50K offer" (that we just used), which I didn't check before since I stupidly trusted the Wiki, and found this:

"American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months."

So we just wasted a HP each, and did $5K spend each, for a cc that specifically states that we will not get any bonus at all.

The "application link" which directly follows the "be careful" language does NOT have the 18 month language, but I didn't use that since I thought that was the one "showing as 30k in citi system".

Edited: As someone just posted, Citi may have changed the offer page after the link was posted to the Wiki, so maybe this is no one's fault but Citbank's.

Maybe they did this without notice to sucker in the churn and cancel people. They did get our combined $10K spend, but they sure won't get an AF from us.

At any rate, I have edited the Wiki to include a warning about the "new" link.

Last edited by Brugge; Sep 22, 2014 at 12:03 pm
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Old Sep 22, 2014, 10:27 am
  #43  
 
Join Date: Jan 2013
Location: NYC
Posts: 415
Originally Posted by Brugge


We both recently applied for another EXEC card thru the Wiki link which simply says:

"New 50k offer:Landing page for New 50K for $5K spending, no statement credit"

The prior link says: "Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k)"

So I thought the Wiki was telling me to use the "new 50K offer link, which does not have any "be careful" language, not the first one. I just clicked on "additional information" at the bottom of the landing page for the "new 50K offer" (that we just used), which I didn't check before since I stupidly trusted the Wiki, and found this:

"American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months."

So we just wasted a HP each, and did $5K spend each, for a cc that specifically states that we will not get any bonus at all.

The "application link" which directly follows the "be careful" language does NOT have the 18 month language, but I didn't use that since I thought that was the one "showing as 30k in citi system".

Whoever put that last link in the Wiki without a warning about the T/Cs should be banned from FT for life. Not just from posting, but from even reading. IMHO

Wow, you just saved me. I was going to put in 2 apps for that link today. Sorry it happened to you, but know that it was not in vain Maybe they won't actually enforce that rule, or at least not yet... never know with Citi.

So now do I apply for the first 50k link? I see it listed as a 50k bonus, and from what I can see there are no terms against previously holding an Exec card.
mittenfingerz is offline  
Old Sep 22, 2014, 10:30 am
  #44  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by Brugge
I applied for 3 AMEX cards the same day, as I was told (mistakenly) that would result in only 1 HP. What AMEX does is approve the first card right away, then wait a few days, and approve the other two the same day.
That matches with the reported AMEX behavior of handling of multiple applications.


Originally Posted by Brugge
I just checked my EXP report, and it lists two HPs from AMEX, one for the first card, then only one more for the other two cards. But it doesn't list any AMEX cards as "issued" at all, only the HPs.

All of my non-AMEX ccs show HP, then card issued, but not AMEX. But I'm guessing Citi also pulled EQU, where I don't have access. Maybe the AMEX cards are listed as issued there. So I don't know what the Citi CSR could actually see as issued, I only know she mentioned "new accounts" as the reason for the denial. The first two CSRs were so very clear that would not be overturned by anyone, so I didn't call a third time.
Ok, this starts to make sense. The CSRs must have been basing the comments on number of HPs.
geclub1 is offline  
Old Sep 22, 2014, 10:38 am
  #45  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by mittenfingerz
Wow, you just saved me. I was going to put in 2 apps for that link today. Sorry it happened to you, but know that it was not in vain Maybe they won't actually enforce that rule, or at least not yet... never know with Citi.

So now do I apply for the first 50k link? I see it listed as a 50k bonus, and from what I can see there are no terms against previously holding an Exec card.
Bizarrely, the landing page link that immediately follows the "be careful" statement, does not in fact state 30K, it clearly states 50K, and the only language in the footnotes about it is:

"BONUS MILES:
American Airlines AAdvantage miles will appear as a bonus in your AAdvantage account 8-10 weeks after you have met the purchase requirements. Only the primary cardmember is eligible to earn miles. Purchases exclude returned goods and services, cash advances, convenience checks, transferred balances, credits, fees and interest charges.".

Nor do I see anything in the app page T/Cs that would prevent getting the bonus. So yeah, as far as I can tell, you should use the link the Wiki warns you away from.
Brugge is offline  

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