Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Citi | ThankYou Rewards
Reload this Page >

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
-----------------------------------

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Apr 25, 2014, 1:20 pm
  #5011  
 
Join Date: Dec 2013
Posts: 19
Up to 100k miles Citi Executive AAdvantage offers [Read the wiki before posting]

I have read the wiki and searched the forum but don't see consensus. I'm getting close to my spend and want to push over the top with a $2500 Paypal charge. Is that allowed or disallowed? I know the fees are high but for 100k I am happy to do it. Are there limits on how much Paypal one can do? Or is it treated as a cash advance? Thanks in advance.
BUYSELL is offline  
Old Apr 25, 2014, 1:21 pm
  #5012  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by Flygirl98
Thanks Kenny!!! I actually only sent one SM (to close account). I called today because I read a few pages back where someone said they had no luck with getting the AF refunded via SM and had to call --so I got concerned that maybe the person who closed my account made a mistake) NEWBEE Anyways.... I survived my first card closure!! Don't think I will be doing too many in the future -- I actually find most of my new cards have benefits that make them worth keeping (Esp. my Hilton Reserve!) and I certainly would have kept this card if not for the devaluation...So I'll remember to breathe next time and try to post before I call..Thanks again!!
The AA deval was minor in comparison to the HH, yet you find enough value in the Reserve? If devals are that big of a concern then watchout because every program devals somewhat regularly.

Last edited by skibum7732; Apr 25, 2014 at 9:16 pm
skibum7732 is offline  
Old Apr 25, 2014, 1:57 pm
  #5013  
 
Join Date: May 2011
Posts: 183
Closing via SM

Sorry I may have missed this, but I just closed my account via SM and it was confirmed within 10 minutes. I made no mention of the AF refund as I thought this was a given. Do I need to mention this to them? It's been a week since the AF posted.

Thanks.
i_gtgo is offline  
Old Apr 25, 2014, 1:57 pm
  #5014  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by BUYSELL
I have read the wiki and searched the forum but don't see consensus. I'm getting close to my spend and want to push over the top with a $2500 Paypal charge. Is that allowed or disallowed? I know the fees are high but for 100k I am happy to do it. Are there limits on how much Paypal one can do? Or is it treated as a cash advance? Thanks in advance.
I don't know the answers to your questions.

But I do know that you can call Citi and request them to set the cash advance limit at zero. Then if you ever make a mistake and try to make a charge you didn't know was CA, it won't go thru.
Brugge is offline  
Old Apr 25, 2014, 2:09 pm
  #5015  
Suspended
 
Join Date: Dec 2013
Posts: 632
1st card approved beginning of Feb. 2nd card approved beginning of March. Third card approved today. Will try for 4th in 2 weeks.

In sadder news, I struck out on the SO's first app with the recon line again. That's 0-3. I wonder if its time to give up on this one.

Last edited by flyertalker9867674; Apr 25, 2014 at 2:23 pm
flyertalker9867674 is offline  
Old Apr 25, 2014, 3:42 pm
  #5016  
 
Join Date: Apr 2014
Posts: 81
Originally Posted by skibum7732
The AA deval was minor in comparison to the HH, yet you find enough value in the Reserve? If devals are that big of a concern then watchout because every program decals somewhat regularly.
)) I'm a NEWBEE -- so new that I wasn't in the game at the time of the great 2013 Hilton devaluation! I had a trip planned last summer, got the Hilton Reserve, for the free breakfasts and internet and BOOM -- was treated like royalty! I have been staying at Hiltons ever since-- they give me a great room upgrade, an amazing free breakfast, lounge access, free internet-- what more can I ask for? All for $95 a year?! (And I'll be getting the annual free night this year, although I don't know if I'll bother meeting the spending reqs next year). I think it's a great card for those of us who are "infrequent travelers" - enough to make the trip something to look forward to, but at the same time not break the bank. The AA deval was disappointing to me because I live in a gateway city, and had plans for those "free" legs....Thanks for the tips!! The Flyertalk community is like an extended family!
Flygirl98 is offline  
Old Apr 25, 2014, 5:44 pm
  #5017  
 
Join Date: Nov 2011
Location: San Francisco, CA
Programs: HH Diamond, AA Plat
Posts: 12
I've spent my $10,000 in the first few days...now how do i get out of fee?

I've read what feels like thousands of posts...

I didn't initially get this card to cancel immediately after earning the 100K bonus miles, but the situation seems to be presenting itself.

I had a big purchase coming up so I charged the $10,000 in the first few days upon receiving the card. My statement date isn't for another three weeks.

If I wanted to get out of the annual fee, should I just keep watching my AAdvantage account for the 100K miles, then cancel the card? Should I send them a payment for the balance first?

Would it be safe to apply for the Citi HHonors card in the meantime (I haven't applied for any other Citi cards in many years) and try to transfer some of the credit away from this card before I close it?

I don't have interest in "churning" this card again.

Thanks!

Brian
loungesong is offline  
Old Apr 25, 2014, 5:53 pm
  #5018  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by loungesong
If I wanted to get out of the annual fee, should I just keep watching my AAdvantage account for the 100K miles, then cancel the card? Should I send them a payment for the balance first?
You won't get the points till after your statement posts, IF you get the miles at all. A lot of people, myself included, met the spend and haven't received the points yet.
Superorb is offline  
Old Apr 25, 2014, 6:24 pm
  #5019  
 
Join Date: Apr 2014
Posts: 81
Originally Posted by loungesong
I've read what feels like thousands of posts...

I didn't initially get this card to cancel immediately after earning the 100K bonus miles, but the situation seems to be presenting itself.

I had a big purchase coming up so I charged the $10,000 in the first few days upon receiving the card. My statement date isn't for another three weeks.

If I wanted to get out of the annual fee, should I just keep watching my AAdvantage account for the 100K miles, then cancel the card? Should I send them a payment for the balance first?

Would it be safe to apply for the Citi HHonors card in the meantime (I haven't applied for any other Citi cards in many years) and try to transfer some of the credit away from this card before I close it?

I don't have interest in "churning" this card again.

Thanks!

Brian
Hey Brian! Let me see if I can help you out and to all the senior flyguys and flygirls please cut me some slack if I get this one wrong! Keep the card open until the statement closes. Then wait for your miles to post to your AA account. They usually post one full day plus a few hours after midnight. So if your statement closing date is May 16th, check back on the morning of May 18th and they should be in your AA account. That said, apparently a lot of flyers have been having trouble getting their points to transfer properly - at which point you need to keep your account open until they transfer otherwise you will risk losing your 110K miles. (And read all the posts about people in similar situations!)

As long as you are past 8 days from when you applied for the AA card then you are good to go with the Hilton Visa. However, it's my understanding that they don't transfer credit from another card unless you actually have to call Citi. So, if you get an automatic approval, you won't have the opportunity to transfer the credit line. Hope this answer is correct, I'm sure I will be corrected if it's not. I'm a NEWBEE too, and I've also read what seems like a thousand posts! Cheers!!
Flygirl98 is offline  
Old Apr 25, 2014, 6:32 pm
  #5020  
 
Join Date: Aug 2010
Location: LAS, MPL
Programs: DL Platinum, 1 MM
Posts: 1,319
Originally Posted by Superorb
You won't get the points till after your statement posts, IF you get the miles at all. A lot of people, myself included, met the spend and haven't received the points yet.
My points just posted on AA today, one day after the 2nd statement closed. I didn't call or SM, I just waited. The fee and credit had posted with the first statement, the miles were showing as not reported to AA, they did show as earned on the 1st statement. Now I have until Monday to close the card and get the fee back.

Those of you who closed by phone, which number did you use? One of the WIKI numbers or the number on the card?
drminn is online now  
Old Apr 25, 2014, 6:35 pm
  #5021  
 
Join Date: Apr 2014
Posts: 81
Originally Posted by loungesong
I've read what feels like thousands of posts...

I didn't initially get this card to cancel immediately after earning the 100K bonus miles, but the situation seems to be presenting itself.

I had a big purchase coming up so I charged the $10,000 in the first few days upon receiving the card. My statement date isn't for another three weeks.

If I wanted to get out of the annual fee, should I just keep watching my AAdvantage account for the 100K miles, then cancel the card? Should I send them a payment for the balance first?

Would it be safe to apply for the Citi HHonors card in the meantime (I haven't applied for any other Citi cards in many years) and try to transfer some of the credit away from this card before I close it?

I don't have interest in "churning" this card again.

Thanks!

Brian
I forgot a few things you have at least 30 and most likely 37 (according to all the posts) days from when the AF is posted to your account to close the card and get a refund of the full $450. So just wait for those miles to transfer after your statement closes, and once they are actually IN your AA account, you are good to go with closing it. It's best to pay off the 10K before the statement closes, otherwise your credit utilization will be too high and it might adversely affect your credit score. They say its best to have a small balance on your statement-- and since you should be getting a $450 refund, you might want to pay $9000 and the rest after the statement closes.
Flygirl98 is offline  
Old Apr 26, 2014, 12:18 am
  #5022  
 
Join Date: Nov 2011
Location: San Francisco, CA
Programs: HH Diamond, AA Plat
Posts: 12
Originally Posted by Flygirl98
I forgot a few things you have at least 30 and most likely 37 (according to all the posts) days from when the AF is posted to your account to close the card and get a refund of the full $450. So just wait for those miles to transfer after your statement closes, and once they are actually IN your AA account, you are good to go with closing it. It's best to pay off the 10K before the statement closes, otherwise your credit utilization will be too high and it might adversely affect your credit score. They say its best to have a small balance on your statement-- and since you should be getting a $450 refund, you might want to pay $9000 and the rest after the statement closes.
I really appreciate you talking the time to reply! I've never closed an account before or carried a balance on a cc. If I pay 9k and leave a small balance before the statement is generated and get a bill for let's say 1000.00, get my miles, do I then immediately sm to close? How will I know how much to mail them the final payment, I.e. will they deduct the 450 and email me how much I owe? Can you have a balance on a cc that is closed?

Thanks!
loungesong is offline  
Old Apr 26, 2014, 12:53 am
  #5023  
 
Join Date: Mar 2014
Posts: 329
I'm all done with this offer! We made out pretty good. My partner and I received 3 cards and all have been closed now.

We we're pretty fortunate. None of our cards had any problems posting miles. All were posted within 24 hours after the statements closed. Reading about the problems other FT users have had, I was getting worried what would happen to card #2 and #3.
PowerMan572 is offline  
Old Apr 26, 2014, 5:33 am
  #5024  
 
Join Date: Apr 2014
Posts: 81
Originally Posted by loungesong
I really appreciate you talking the time to reply! I've never closed an account before or carried a balance on a cc. If I pay 9k and leave a small balance before the statement is generated and get a bill for let's say 1000.00, get my miles, do I then immediately sm to close? How will I know how much to mail them the final payment, I.e. will they deduct the 450 and email me how much I owe? Can you have a balance on a cc that is closed?

Thanks!
Hey Brian! I'm not exactly an expert but I did read a lot of posts and this is what I learned. You can leave a balance and close the account, you then have until your statement due date to pay the bill off in full. As soon as the miles are in your account (you need to actually check your AA account, citi stating they posted them is not the same thing as AA actually having them) you can either call and talk to a friendly CSR or SM them to close account. I just closed my first account this week and chose to SM citi. It took four hours for them to read my message, 10 hours to reply that they closed it, 24 hours for them to send me an email stating the fees were adjusted, and 48 hours for the $450 to actually post online. That was my experience - it seems others have been more fortunate getting a quicker response. I found it caused me a bit of anxiety --hint I was told by a senior fly guy to "breathe" But I'm sure next time it will be a breeze. The only disadvantage to calling online is you will probably have to talk to the CSR for ten mins while they try and talk you into keeping the card and probably give you some misinformation (as was the case when I spoke to two very cheerful CSRs the other day) As far as how much to mail them (do you actually mail a check? --I always pay by phone-- too stressful worrying about a check not being delivered on time) If you prepay the 9000 and your statement closes with a balance of 1000. That 1000 will go down to 550 after the AF refund is posted (figure 48 hours) and then you just send them the 550 by the due date. Hope that helps, I had the exact same questions as you so I'm sure there are others wondering about the same thing! Cheers!
Flygirl98 is offline  
Old Apr 26, 2014, 9:40 am
  #5025  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Flygirl98
Hey Brian! Let me see if I can help you out and to all the senior flyguys and flygirls please cut me some slack if I get this one wrong! Keep the card open until the statement closes. Then wait for your miles to post to your AA account. They usually post one full day plus a few hours after midnight. So if your statement closing date is May 16th, check back on the morning of May 18th and they should be in your AA account. That said, apparently a lot of flyers have been having trouble getting their points to transfer properly - at which point you need to keep your account open until they transfer otherwise you will risk losing your 110K miles. (And read all the posts about people in similar situations!)

As long as you are past 8 days from when you applied for the AA card then you are good to go with the Hilton Visa. However, it's my understanding that they don't transfer credit from another card unless you actually have to call Citi. So, if you get an automatic approval, you won't have the opportunity to transfer the credit line. Hope this answer is correct, I'm sure I will be corrected if it's not. I'm a NEWBEE too, and I've also read what seems like a thousand posts! Cheers!!
Originally Posted by Flygirl98
I forgot a few things you have at least 30 and most likely 37 (according to all the posts) days from when the AF is posted to your account to close the card and get a refund of the full $450. So just wait for those miles to transfer after your statement closes, and once they are actually IN your AA account, you are good to go with closing it. It's best to pay off the 10K before the statement closes, otherwise your credit utilization will be too high and it might adversely affect your credit score. They say its best to have a small balance on your statement-- and since you should be getting a $450 refund, you might want to pay $9000 and the rest after the statement closes.
Are you sure you are a NEWBEE ? That was probably one of the most complete, accurate and helpful series of posts I have ever read on FT. Excellent job.

Last edited by Brugge; Apr 26, 2014 at 9:49 am
Brugge is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.