Jan 24, 2014, 5:20 pm
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.
For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001
Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.
Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
-----------------------------------
For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Citibank Contacts/Resources
- Application status: https://www.accountonline.com/cards/...?screenID=3187
- (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
- (800) 763-9795 – General Personal Application Inquiries with live rep
- (866) 606-2787 – General Application and Account Questions with live rep
- (888) 201-4523 – Application status
- (866) 606-2961 – Reconsideration Line.
- Twitter : @AskCiti. Very powerful tool.
- Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Citi Executive AA MasterCard [October 2013 - September 2014]
Apr 25, 2014, 12:49 am
#4996
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
so my statement closed on the 22nd which was also the day the af hit. it was about a week or so after I got my card. But I only hit 9k spend. I just finished and got the full 10k. Is it safe to cancel it now? or should I wait until my statement closes again? which is may 22nd and will be exactly 30 days.
Apr 25, 2014, 2:42 am
#4997
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Apr 25, 2014, 3:09 am
#4998
Join Date: Mar 2014
Posts: 329
so my statement closed on the 22nd which was also the day the af hit. it was about a week or so after I got my card. But I only hit 9k spend. I just finished and got the full 10k. Is it safe to cancel it now? or should I wait until my statement closes again? which is may 22nd and will be exactly 30 days.
Apr 25, 2014, 5:31 am
#4999
Join Date: Feb 2007
Posts: 647
My second card was credited in my statement for 111k and posted to AA a few days later (I did the 10k in one statement) my fist card second bill just posted and I will be credited with 113k and I will update in a few days if they post.
Apr 25, 2014, 8:32 am
#5000
Join Date: Feb 2014
Posts: 188
Wife just was approved for her second card yesterday. Her first is still open.
I was approved for my second today, 65 days after my second to last Citi app. My first card was already closed.
Only approved for $5k credit line and the lady refused to move existing credit from a Citi Hiton card. Has anyone had luck with HUCA on moving credit?
I was approved for my second today, 65 days after my second to last Citi app. My first card was already closed.
Only approved for $5k credit line and the lady refused to move existing credit from a Citi Hiton card. Has anyone had luck with HUCA on moving credit?
Apr 25, 2014, 8:49 am
#5001
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Wife just was approved for her second card yesterday. Her first is still open.
I was approved for my second today, 65 days after my second to last Citi app. My first card was already closed.
Only approved for $5k credit line and the lady refused to move existing credit from a Citi Hiton card. Has anyone had luck with HUCA on moving credit?
I was approved for my second today, 65 days after my second to last Citi app. My first card was already closed.
Only approved for $5k credit line and the lady refused to move existing credit from a Citi Hiton card. Has anyone had luck with HUCA on moving credit?
Apr 25, 2014, 8:51 am
#5002
Join Date: Feb 2014
Posts: 188
Also, if stuck with 5k credit line, can I make a 10k payment on the first day and proceed to spend the 10k as normal? What's the best method here without having to deplete my bank account and then later refill with money orders?
Apr 25, 2014, 9:47 am
#5003
Join Date: Apr 2014
Posts: 81
In my experience it varies. I sent a request via SM yesturday morning, got the usual "we have forwarded your request to the appropriate department" a few hours later. I did not receive a response until this Morning confirming the cancellation. Looks like they are currently at around a 24hr turn time.
-- A follow up to yesterday's post. I canceled AA Exec via SM yesterday morning. Ten hours later they closed account. This morning they sent letter stating fee adjustments were made (I checked and no fee adjustment was made online). I called the number on the letter (888-766-2484) and the CR was super nice but totally clueless, she actually told me the 30 days started when I opened account - I tried to explain the terms and conditions to her, realized I was wasting my time (Hey I'm getting pretty good at this ). Called the 800 number listed when you log in online and it says your account is closed (800-950-5114) CR told me she could see it was noted on my account that I would get full $450 refund but that it wouldn't show up until the end of the next billing cycle (30 days from now). So 2nd CR was able to see the note, but the 1st CR could not see anything on my account -(she said it was because account was closed). So if anyone needs to find out about their fee being refunded, try the 800 number not the 888 number. In the meantime I'm going to assume CR was wrong about the end of cycle --hoping to see the refund sometime today online Sup3r52man if you are reading this did you get your AF refund yet??
Last edited by MDtR-Chicago; Apr 26, 2014 at 10:05 am
Apr 25, 2014, 9:56 am
#5004
Join Date: Mar 2012
Posts: 2
I got it, but wouldnt they just not approve me for the next card. Seems like a lot for them to take away all my miles. I would think they just deny my second application.
Apr 25, 2014, 10:13 am
#5005
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Apr 25, 2014, 10:21 am
#5006
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Flygirl98: It's going to be ok. Breathe. The credit will likely post overnight tonight. While sending messages and calling at every step isn't likely to hurt anything, it does draw unnecessary attention to your account. Read more, trust that what has been happening for everyone else will happen for you, and then call in only if needed if it doesn't. CSRs are trained to say what they see on the screen, and often make up stuff for whatever they don't see. The datapoints we collect are a far beter indicator than anything a Citi CSR wil tell you. And welcome!
The credit will likely post overnight tonight. While sending messages and calling at every step isn't likely to hurt anything, it does draw unnecessary attention to your account. Read more, trust that what has been happening for everyone else will happen for you, and then call in only if needed if it doesn't. CSRs are trained to say what they see on the screen, and often make up stuff for whatever they don't see. The datapoints we collect are a far beter indicator than anything a Citi CSR wil tell you. And welcome!
Apr 25, 2014, 10:34 am
#5007
Join Date: Feb 2011
Location: Washington D.C. via Sao Paulo via Houston via Washington D.C. via Boston via New York
Posts: 1,172
Wife is going for her second application I believe tonight, does it matter which link we use? It's been over 65 days I believe from the last time she applied? I'll go in for another one after I pay off the first card
Apr 25, 2014, 10:55 am
#5008
Join Date: Apr 2014
Posts: 81
Flygirl98: It's going to be ok. Breathe. The credit will likely post overnight tonight. While sending messages and calling at every step isn't likely to hurt anything, it does draw unnecessary attention to your account. Read more, trust that what has been happening for everyone else will happen for you, and then call in only if needed if it doesn't. CSRs are trained to say what they see on the screen, and often make up stuff for whatever they don't see. The datapoints we collect are a far beter indicator than anything a Citi CSR wil tell you. And welcome!
The credit will likely post overnight tonight. While sending messages and calling at every step isn't likely to hurt anything, it does draw unnecessary attention to your account. Read more, trust that what has been happening for everyone else will happen for you, and then call in only if needed if it doesn't. CSRs are trained to say what they see on the screen, and often make up stuff for whatever they don't see. The datapoints we collect are a far beter indicator than anything a Citi CSR wil tell you. And welcome! I actually only sent one SM (to close account). I called today because I read a few pages back where someone said they had no luck with getting the AF refunded via SM and had to call --so I got concerned that maybe the person who closed my account made a mistake) NEWBEE Anyways.... I survived my first card closure!! Don't think I will be doing too many in the future -- I actually find most of my new cards have benefits that make them worth keeping (Esp. my Hilton Reserve!) and I certainly would have kept this card if not for the devaluation...So I'll remember to breathe next time and try to post before I call..Thanks again!!
Apr 25, 2014, 11:38 am
#5009
Join Date: Jun 2011
Programs: AA Exec Plat
Posts: 105
Just a thought. I have 2 cards and i am going to cancel the first as it is before 30 days to get my AF refunded. Do you think its better to downgrade it to a non fee version instead of cancel it? Any downsides to this? I dont want my credit line to dissapear when i apply for my 3rd card if i cancel the first.
Apr 25, 2014, 12:12 pm
#5010
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
Just a thought. I have 2 cards and i am going to cancel the first as it is before 30 days to get my AF refunded. Do you think its better to downgrade it to a non fee version instead of cancel it? Any downsides to this? I dont want my credit line to dissapear when i apply for my 3rd card if i cancel the first.