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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jul 16, 2013, 9:08 am
  #706  
 
Join Date: Nov 2011
Posts: 450
Originally Posted by mterr1
For AA card vets, how long does it take to get the credit for the first AA spend. I bought a AA gift card last week and was wondering I can expect to see the credit. This was on a card I got in Feb and did have the language for the credit. Just looking for an interval before I contact Citi. Thanks.
When your statement closes.
newbynewbynew is offline  
Old Jul 16, 2013, 10:00 am
  #707  
 
Join Date: May 2011
Posts: 199
I recently moved, they just needed to verify my new address by me faxing in a bill with my name and my new address on it. I asked if I could email - they said I could. I emailed that in yesterday, called today to check on the status, card is now approved.
Nick311 is offline  
Old Jul 16, 2013, 10:37 am
  #708  
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Posts: 14,818
Q. re: Citi card AA applications

Last year, I applied for and received three Citi cards - AMEX, Visa, M/C. Also appied for my wife and she got three also. Did the spend, got the miles, etc.

My SIL, who I set up with a Citi card a couple of years ago, has accumulated enough miles to send her daughter/son-in-law to Europe for their honeymoon. Since this would deplete her stash, she wants to get back into the game, as does her fiance.

Reading the sticky, I'm a little confused. It seems to say that you apply for one card (say Visa), wait at least 6 days, then apply for the next one, say MasterCard. I don't recall doing that for my apps. Are these the rules now?

Also, will her having an existing card prejudice her getting additional cards, or just prevent her from getting another one of the existing card?

TIA
BigLar is offline  
Old Jul 16, 2013, 10:41 am
  #709  
 
Join Date: Feb 2011
Programs: HHonors diamond, Hyatt Diamond, SPG Gold, UA Silver, Marriott Silver
Posts: 280
Originally Posted by BigLar
Last year, I applied for and received three Citi cards - AMEX, Visa, M/C. Also appied for my wife and she got three also. Did the spend, got the miles, etc.

My SIL, who I set up with a Citi card a couple of years ago, has accumulated enough miles to send her daughter/son-in-law to Europe for their honeymoon. Since this would deplete her stash, she wants to get back into the game, as does her fiance.

Reading the sticky, I'm a little confused. It seems to say that you apply for one card (say Visa), wait at least 6 days, then apply for the next one, say MasterCard. I don't recall doing that for my apps. Are these the rules now?

Also, will her having an existing card prejudice her getting additional cards, or just prevent her from getting another one of the existing card?

TIA
Please don't create new threads for questions already answered on the main thread. At least post to the same AA thread
raghu455 is offline  
Old Jul 16, 2013, 11:22 am
  #710  
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Done.

It wasn't clear where I should put it, since the thread (I believe I have the right one) has 48 pages and 700+ posts. Oh well.
BigLar is offline  
Old Jul 16, 2013, 11:35 am
  #711  
 
Join Date: Jun 2013
Posts: 510
I just applied for the Citi Visa Platinum card and have got the following message:

"We have received your application and further processing is required at this time. We will contact you within a week via U.S. mail regarding our decision."

This was my first ever Citi application. Is there something that I should do at this point? I can't seem to find the Chat option. Maybe its only available for those who are existing members.
cowboyguy is offline  
Old Jul 16, 2013, 11:54 am
  #712  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by BigLar
<SNIP>

Reading the sticky, I'm a little confused. It seems to say that you apply for one card (say Visa), wait at least 6 days, then apply for the next one, say MasterCard. I don't recall doing that for my apps. Are these the rules now?

Also, will her having an existing card prejudice her getting additional cards, or just prevent her from getting another one of the existing card?

TIA
The rules have changed. They started changing around January and have continued to morph. As of right now, your best bet is to get the 50K VIsa and apply again for the exact same 50K Visa in 8 days. I have 3 Visas and my wife has 4. Citi does not care.
IkeEsq is offline  
Old Jul 16, 2013, 11:57 am
  #713  
 
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
Originally Posted by IkeEsq
The rules have changed. They started changing around January and have continued to morph. As of right now, your best bet is to get the 50K VIsa and apply again for the exact same 50K Visa in 8 days. I have 3 Visas and my wife has 4. Citi does not care.
Hey Ike,

The 60/65 day rule is still in effect, right? We're both at the same position when it comes to having already applied for 2 cards with the most recent link, but I'd love to get more miles if possible. I guess we have to wait 60 days and then hope the link is still active?
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Old Jul 16, 2013, 12:08 pm
  #714  
 
Join Date: Feb 2011
Programs: HHonors diamond, Hyatt Diamond, SPG Gold, UA Silver, Marriott Silver
Posts: 280
Credit sesame is showing me 2 hard inquiries for the 1 citi visa i applied yesterday on experian. Not sure why they pulled my credit twice? Anyone else observed this?

Type Account
Credit Card CITIBANK NA
Credit Card CITIBANK NA
raghu455 is offline  
Old Jul 16, 2013, 12:14 pm
  #715  
 
Join Date: Dec 2010
Location: Long Beach
Programs: HHonors Diamond, Hyatt Diamond
Posts: 1,171
Another data point, I had 2 cards from the 75k days nov 2011 application both accounts closed in 2012,
applied under old 50k visa platnium personal link on April 29 2013 instant approval and points posted
applied today July 16, 2013 under new 50k visa personal application and got instant approval.
particlemn is offline  
Old Jul 16, 2013, 12:28 pm
  #716  
 
Join Date: May 2012
Location: New York
Posts: 283
Originally Posted by raghu455
Credit sesame is showing me 2 hard inquiries for the 1 citi visa i applied yesterday on experian. Not sure why they pulled my credit twice? Anyone else observed this?

Type Account
Credit Card CITIBANK NA
Credit Card CITIBANK NA
I received the same with my Citi app last week. I'm hoping it's a glitch with Credit Sesame since it shows I also received two inquiries for a US Bank app on the same day.
GH83 is offline  
Old Jul 16, 2013, 12:35 pm
  #717  
 
Join Date: Feb 2011
Programs: HHonors diamond, Hyatt Diamond, SPG Gold, UA Silver, Marriott Silver
Posts: 280
Originally Posted by GH83
I received the same with my Citi app last week. I'm hoping it's a glitch with Credit Sesame since it shows I also received two inquiries for a US Bank app on the same day.
thanks for the data point. since it is 2 separate banks it could most likely be a credit sesame issue
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Old Jul 16, 2013, 12:42 pm
  #718  
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Originally Posted by IkeEsq
As of right now, your best bet is to get the 50K VIsa and apply again for the exact same 50K Visa in 8 days. I have 3 Visas and my wife has 4. Citi does not care.
Wow! I guess they have changed.

I never would have thought of getting more than one of the same card. Good to know.

So ... it's still apply for Visa ... 8 days ... apply for M/c ... 8 days ... apply for AMEX ... 8 days ... apply for Business?
BigLar is offline  
Old Jul 16, 2013, 12:46 pm
  #719  
 
Join Date: Mar 2012
Location: SAN
Posts: 1,396
Originally Posted by CFFrost
Applied today for 50k visa in wikipost. Got to step 5 and chat window popped up. Approved for virtually identical credit line of my existing Citi HHonors card, after rep quickly reviewed app. No questions regarding income or finance - merely verified my name and asked for a cell number. Asked for expedited shipping, which she said they do not do (I find it so strange that Citi is the only bank that refuses to expedite cards. I had the same experience with my Hilton Visa. At least Barclay gives you the option to pay for the service). Also verified the bonus and she confirmed 50,000 miles after $3000 in 3 months.

How quickly are these cards arriving for people? I am headed out of town at the end of next week and was hoping to take this one with me to meet spend. She said 1 week, so I'm right on the border of whether I will get it in time. Has anyone had success in getting the card expedited?
Originally Posted by hnf8705
Yes.. I did! However, i wasnt instantly approved because i needed address verification.. And the the first form of verification i sent via email they couldnt open and it took probably 3-4 days to finally get it all through and approved. So at that point, i asked for rush ship on card so i could buy flights. The person who approved me told me to call CARD Cust. Serv. in 48 hours. I did so and the rep said card was ALREADY issued (Soo maybe try calling before 48 hrs). I hung up and called back. Rep 2 said he could cancel my 1st card and send a new one expedited for a $15 fee. ME: "Please sir, can you waive that fee for me?" Rep 2: "SURE." Me: "Awesome." I received Rep 2's card next day. I also received the card not expedited but i dont remember how long it took.. I think like 5 days. I did try to activate that one too (in case there was some kinda glitch and I could possibly receive 2 50,000 bonuses with only 1 app) but NO luck!

The card i was approved for was the 50K Visa Platinum Select AAdvantage Card on March 12th, 2013. This was when it came with the $150 credit AND 2 admiral passes.. Which i FINALLY got after FOUR months!!! But yes.. It was possible for me! AND i was offered the service for a fee.. so its weird they told you not at all.. Anyways, Good luck!!
Originally Posted by CFFrost
Thanks for the reply and info. Sounds like they just expedited a "replacement" card for you (which, I can see from a security perspective why they might not want to expedite a new card but might be willing to expedite a card on an existing account). Maybe if I wait until Monday they will be able to expedite a card for me? I'm just trying to make sure I have the card by Thursday at the latest as I will be heading out of town.

Edit to Add: I tried to call and ask for the card to be expedited, but once again was rebuffed. It strikes me as very odd that Citi is so unwilling to do this when Amex does it automatically on most cards, and other issuers do it on request. The initial rep I chatted with online told me I would have the card "no later then this time next week." However, the phone rep told me 7-10 days.
Originally Posted by hnf8705
I suppose that is possible. Although the rep who finally said he would rush it for me didnt mention anything like that. And i did also have other reps tell me it wasnt possible because i was a first time card holder. And when I asked further was told they can do that only if you already have some kind of account with Citi.. So that fits your security theory.. I dont really know, but I guess I got away with something that usually doesnt happen. So maybe you could just request a replacement card?! But i remember the 7-10 days time frame quote and know i got BOTH cards before then. I hope you get it soon!

For anyone who might be curious, I have now called 3 times (Sunday, Monday, and Tuesday morning) in hopes that I would find a rep who would expedite a card for me. All three have shot me down very quickly. Kind of disappointed as I feel this is a pretty standard service that all other banks offer.
CFFrost is offline  
Old Jul 16, 2013, 12:50 pm
  #720  
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Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
I clicked on the 50K offer and got the application page. I can't find anywhere where it tells me the size of the bonus. Is it on the page somewhere? The T&C's talk in general but do not detail the miles bonus.

Of course, I can be getting blind in my advanced age.
BigLar is offline  


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