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Citi AA credit cards, except Executive. (2013-2014)

Old Jun 13, 2013, 2:57 pm
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Last edit by: mia
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See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

Old Jun 8, 2013, 9:36 am
  #136  
 
Join Date: Jun 2013
Posts: 7
Replying to myself to make one correction: 50k bonus miles, not 40k. Oops. Still waiting on my most recent statement on the personal card, but the business card miles came through promptly on the same billing statement that I hit the $4k spend requirement.
meeotch is offline  
Old Jun 8, 2013, 9:44 am
  #137  
 
Join Date: Aug 2012
Location: SFO/SJC
Posts: 34
I got the Platinum Visa and Platinum Amex back in October on the same day using 2BM. Then in February I got the Biz Platinum Visa. A couple of questions:

* Since I already have 3 AA cards from Citi am I just asking for trouble if I apply for another one?
* From reading the thread it sounds like I wouldn't be able to get the Platinum MC since I already have Platinum cards - is that correct? If so I would still be able to get the Gold MC though - right?

Thanks
jseling is offline  
Old Jun 8, 2013, 10:51 am
  #138  
 
Join Date: Jul 2006
Posts: 1,343
I didn't apply for a Citi Biz card when 50k was offered.

If anyone has a secret link for the 50k offer please PM me. Thinking of applying for biz card and then for the 30k gold mc.
nas6034 is offline  
Old Jun 8, 2013, 9:44 pm
  #139  
 
Join Date: Jun 2013
Posts: 85
Have 3 AA cards, visa & AMEX, and Biz, can I apply for master card?

applied VISA & AMEX in Dec 2012, the same day
Applied AA Biz in April 2013
All got points now

Want to give a try of the master card, 40K miles after $3K/3Months. Before doing that, shall I
1) close the VISA and AMEX opened >6 months ago to increase chance of getting master card approved?
2) can I close one AA (Visa or Amex) and convert the other personal AA to no-fee card (like citi forward)?

I am worrying citi may deny my application on my 4th AA card (I also have citi professional opened in 2008, so total 4 citi cards in hands now)
ziwei is offline  
Old Jun 8, 2013, 9:54 pm
  #140  
 
Join Date: Jun 2013
Posts: 85
Originally Posted by nas6034
I didn't apply for a Citi Biz card when 50k was offered.

If anyone has a secret link for the 50k offer please PM me. Thinking of applying for biz card and then for the 30k gold mc.
there is a 40K platium master card on top of the pae
ziwei is offline  
Old Jun 9, 2013, 6:56 am
  #141  
 
Join Date: Jun 2013
Posts: 88
We applied for the AA Amex card and we have about 2 weeks left to finish the spending. Does anyone know the answers to the following two questions:

1. Can I buy $1000 worth of Amazon.com Gift Cards
2. Can we buy $150 worth of AA gift cards and get credit back as an AA purchase and will that $150 count towards the $3000 total in 4 months...

I read the wiki but just want to confirm, thanks for all the help!!!
calculus1918 is offline  
Old Jun 9, 2013, 7:37 am
  #142  
 
Join Date: Jan 2004
Location: Chicago, IL
Programs: UA 1K / 1MM; AA EXP; SPG Plat
Posts: 143
fraud concern?

I am more than a little paranoid about putting my info online, but I went ahead and applied for the 40K / AA MC deal ... was "approved" instantly. But I have received no email messages from them about the account so far ... and when I try to sign on via citibank, it doesn't go through and I hit a temporarily unavailable page.

It has been less than 24 hours since I applied and was approved ... should I be worried about this? Or does it typically take a couple of days for the account to show up on line / and-or to get some email communication?
FlyingProf is offline  
Old Jun 9, 2013, 9:34 am
  #143  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Originally Posted by FlyingProf
I am more than a little paranoid about putting my info online, but I went ahead and applied for the 40K / AA MC deal ... was "approved" instantly. But I have received no email messages from them about the account so far ... and when I try to sign on via citibank, it doesn't go through and I hit a temporarily unavailable page.

It has been less than 24 hours since I applied and was approved ... should I be worried about this? Or does it typically take a couple of days for the account to show up on line / and-or to get some email communication?
First, Citi typically does site maintenance Saturday nights through Sunday mornings. So lots of things that should work don't work then.

But I'm confused about what you mean when you "log on" to Citi. Log on how? Citi doesn't automatically add your logon (the way some other banks do). So your account never shows up online, until you add it manually (which you can't do until you have the card in your hand)!

(In part, that's because, unlike some other banks, Citi supports multiple logons, say one for your AA cards and another for your Hilton cards, etc. So they can't know for sure which logon you'll want for this new card.)

If you're automatically approved, the next expected action is actually a card in the mail (which could take about a week). They don't feel they need to notify you by email because they notified you on the website! All that email and phone communication, and checking on your application status, that only happens if you don't get instant approval (since it's only available between the steps of applying and approval (or, in some cases, rejection).

Last edited by sdsearch; Jun 9, 2013 at 9:43 am
sdsearch is offline  
Old Jun 9, 2013, 10:37 am
  #144  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,738
Originally Posted by calculus1918
We applied for the AA Amex card and we have about 2 weeks left to finish the spending. Does anyone know the answers to the following two questions:

1. Can I buy $1000 worth of Amazon.com Gift Cards
2. Can we buy $150 worth of AA gift cards and get credit back as an AA purchase and will that $150 count towards the $3000 total in 4 months...

I read the wiki but just want to confirm, thanks for all the help!!!
1) yes. just keep in mind that the gift card can only be used to purchase things on Amazon, nothing else.
2) Yes.
Happy is offline  
Old Jun 9, 2013, 10:49 am
  #145  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by calculus1918
We applied for the AA Amex card and we have about 2 weeks left to finish the spending. Does anyone know the answers to the following two questions:

1. Can I buy $1000 worth of Amazon.com Gift Cards
2. Can we buy $150 worth of AA gift cards and get credit back as an AA purchase and will that $150 count towards the $3000 total in 4 months...

I read the wiki but just want to confirm, thanks for all the help!!!
Can you use Amazon Payments to send $1,000 to someone you trust to give it back to you? Maybe a spouse that can just transfer the money into her bank account and then to yours.
Superorb is offline  
Old Jun 9, 2013, 10:56 am
  #146  
 
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,328
Originally Posted by Superorb
Can you use Amazon Payments to send $1,000 to someone you trust to give it back to you? Maybe a spouse that can just transfer the money into her bank account and then to yours.
There is an Amazon Payments thread in the Manufactured Spend forum that would probably answer your question. The answer is yes as long as you never log in to these accounts from the same computer (IP address on devices should never be the same when logging in to either account, so I'm not sure how wifi factors in) .
friedablass is offline  
Old Jun 9, 2013, 1:34 pm
  #147  
 
Join Date: Jan 2004
Location: Chicago, IL
Programs: UA 1K / 1MM; AA EXP; SPG Plat
Posts: 143
deleting a duplicate post

Last edited by FlyingProf; Jun 9, 2013 at 1:39 pm Reason: duplicate
FlyingProf is offline  
Old Jun 9, 2013, 1:38 pm
  #148  
 
Join Date: Jan 2004
Location: Chicago, IL
Programs: UA 1K / 1MM; AA EXP; SPG Plat
Posts: 143
Originally Posted by sdsearch
First, Citi typically does site maintenance Saturday nights through Sunday mornings. So lots of things that should work don't work then.

But I'm confused about what you mean when you "log on" to Citi. Log on how? Citi doesn't automatically add your logon (the way some other banks do). So your account never shows up online, until you add it manually (which you can't do until you have the card in your hand)!

(In part, that's because, unlike some other banks, Citi supports multiple logons, say one for your AA cards and another for your Hilton cards, etc. So they can't know for sure which logon you'll want for this new card.)

If you're automatically approved, the next expected action is actually a card in the mail (which could take about a week). They don't feel they need to notify you by email because they notified you on the website! All that email and phone communication, and checking on your application status, that only happens if you don't get instant approval (since it's only available between the steps of applying and approval (or, in some cases, rejection).
***********
Many thanks -- this seems right. As to logon -- when I finished the approval process on line, they then asked to set up various opt ins and outs for information, on-line billing, etc ... and in this stage I was asked to set up an online ID and password.

When I go to the general citibank page, and click on sign in to accounts ... credit cards ... and put in the ID and password, I hit a "temporarily unavailable" page ... but I feel OK about this now (maybe I shouldn't) because when I try putting in a bogus ID and password, I get sent to a "we do not have an account under that name" page instead ... so that would seem to suggest that my account name IS in their system, but not really set up for use yet?

Again -- thanks.
FlyingProf is offline  
Old Jun 9, 2013, 5:37 pm
  #149  
 
Join Date: Feb 2011
Posts: 751
How does Citi send out the cards?

Just got approved for plat select Visa (after short online chat session)...does it arrive signature-verified or regular mail? I will be out-of-town part of the time over the next 2 weeks, so i miss miss the UPS/Fedex guy if they require a signature.

Thanks!
medellinfein is offline  
Old Jun 9, 2013, 6:45 pm
  #150  
 
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,328
It arrives in the regular mail. No signature required.
friedablass is offline  

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