Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Citi | ThankYou Rewards
Reload this Page >

Citi AA credit cards, except Executive. (2013-2014)

Community
Wiki Posts
Search
Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
Print Wikipost

Citi AA credit cards, except Executive. (2013-2014)

Thread Tools
 
Search this Thread
 
Old Aug 6, 2014, 11:02 am
  #4906  
 
Join Date: Dec 2013
Posts: 59
So, just to confirm I read this right. I got this card back in Feburary. Got the points, still have the card. I don't need to cancel it. I can just sign up for another one and get the bonus?
bobloadmire is offline  
Old Aug 6, 2014, 11:09 am
  #4907  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by cacohenassaf
I understood it. thank you. I'm not interested in getting a card that the first year fee is not waive, regardless to the benefits it may provide.
So as it has been about 26 months since i first applied to the AA mastercard and maybe 36 months since I applied to the AA AMEX I would just apply again to both on 8 days apart from each other.

Thanks,
You are still not getting it.

You can apply for one no fee AA card, and then the $450 fee World card 8 days later. But you cannot apply for any current AA no fee card for 12 to 18 months after applying for any current AA no fee card of any type. So if you don't want to bother with an AF, you are limited to one AA cc app per 12 to 24 months.
Brugge is offline  
Old Aug 6, 2014, 11:14 am
  #4908  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by bobloadmire
So, just to confirm I read this right. I got this card back in Feburary. Got the points, still have the card. I don't need to cancel it. I can just sign up for another one and get the bonus?
Assuming it was a no fee AA card you got in Feb, the next time you can apply for any type of AA no fee card is between Feb 2015 and Feb 2016. YMMV. You can however apply for the $450 fee Exec card right away.

You can also apply for a US Air cc, and the miles will turn into AA miles in the near future.
Brugge is offline  
Old Aug 6, 2014, 11:33 am
  #4909  
 
Join Date: Dec 2013
Posts: 59
Originally Posted by Brugge
Assuming it was a no fee AA card you got in Feb, the next time you can apply for any type of AA no fee card is between Feb 2015 and Feb 2016. YMMV. You can however apply for the $450 fee Exec card right away.

You can also apply for a US Air cc, and the miles will turn into AA miles in the near future.
haha, ok so before you posted this, I just applied for the 50k business card and they had not probalem approving me with a 20k CL. So I assume the business is treated differently?

Also, when I apply for the personal AA card in Feb 2015, I don't need to cancel the current one? I probably will anyway, just checking.
bobloadmire is offline  
Old Aug 6, 2014, 1:15 pm
  #4910  
jk2
 
Join Date: Dec 2010
Posts: 1,516
Sorry if I missed it - it seems that all AA cards now are MCs, TYP mostly Visas (except Prestige). Did Citi get rid of AA Visa/Amex? If yes, do they plan to discontinue (or convert) existing AA Visa/Amex cards to MC?
jk2 is offline  
Old Aug 6, 2014, 1:36 pm
  #4911  
 
Join Date: Jun 2007
Posts: 2
Originally Posted by Brugge
You are still not getting it.

You can apply for one no fee AA card, and then the $450 fee World card 8 days later. But you cannot apply for any current AA no fee card for 12 to 18 months after applying for any current AA no fee card of any type. So if you don't want to bother with an AF, you are limited to one AA cc app per 12 to 24 months.
Just to clarify, from the wiki, "This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s)".

Wouldn't that imply that if I were to apply no fee AA (all cards have AF, I'm assuming you meant the $95 waived first year versions) on Feb 2014 and another $450 AF exec card on May 2014, the clock resets 12 months later on May 2015 for any card? Based on your quote, it sounds like the clock resets Feb 2015 if I apply the no fee version.
twk85 is offline  
Old Aug 6, 2014, 3:45 pm
  #4912  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by cacohenassaf
I understood it. thank you. I'm not interested in getting a card that the first year fee is not waive, regardless to the benefits it may provide.
So as it has been about 26 months since i first applied to the AA mastercard and maybe 36 months since I applied to the AA AMEX I would just apply again to both on 8 days apart from each other.
No, the personal wavied-fee-first-year AA Amex, the personal wavied-fee-first-year AA Visa, and the personal wavied-fee-first-year AA Mastercard are all treated by Citi as the "same product".

So once you apply for one, you have to wait (12 to) 18 (to 26) months to apply for either a different one, or the same one again.

However:

Originally Posted by Brugge
You are still not getting it.

You can apply for one no fee AA card, and then the $450 fee World card 8 days later. But you cannot apply for any current AA no fee card for 12 to 18 months after applying for any current AA no fee card of any type. So if you don't want to bother with an AF, you are limited to one AA cc app per 12 to 24 months.
Brugge, your statement is not quite correct, because it didn't include the qualifier "personal".

cacohenassaf, what you can do is apply for one personal AA 50k card (Visa, Amex, or MC, as you prefer) now, and then a little while later* get the business AA 50k card.

I keep ephasizing the word "personal" because the business card is on a separate clock, and so you can get one reasonably soon after getting your one personal card.

However, since you have a limited time (probably about 2.5 months from when you get it) to meet the minimum spend on each of these cards, you may find it easier if you space them out more then 8+ days apart (because otherwise you'll have to do both minimum spends at pretty much exactly the same time). What you definitely don't want to do is to get the second card quickly because you're impatient, and then find that you can't coomplete the minimum spend in time on it, and thus lose out on getting the signup bonus.

(You may or may not be able to repeat the business card more than once a year. Some people can, other people can't. You cannot repeat it in less than 95 days or so, at the very least, and you probably have to cancel both it and its associated "master account" before you can try to apply for another one.)

You don't need to have a business to apply for a Citi business card. Just say you have 0 years in business, $0 income, and (the default of) 1-5 employees, and give your own name as your business name. If asked (though most people never are), I guess you could say you plan to sell stuff on eBay, or whatever, as your planned business.
sdsearch is offline  
Old Aug 6, 2014, 3:52 pm
  #4913  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by twk85
Just to clarify, from the wiki, "This usually occurs between 12 and 26 monthsWouldn't that imply that if I were to apply no fee AA (all cards have AF, I'm assuming you meant the $95 waived first year versions) on Feb 2014 and another $450 AF exec card on May 2014, the clock resets 12 months later on May 2015 for any card? Based on your quote, it sounds like the clock resets Feb 2015 if I apply the no fee version.
Any personal AA card resets the (12 to) 18 (to 26) month clock. You can apply for $450 AF exec AA cards (multiple times, if you wish) without regards to this clock; each one of those is an AA personal card, as so each one of those will reset that clock, and thus delay when you can again apply for a $95 (waived) AF personal AA card.

You can apply for (a) business AA card(s) without regards to that personal AA card clock (but you need to pay attention to a separate business card clock, as well as cancellation requirements before applying again for a business card).
sdsearch is offline  
Old Aug 6, 2014, 4:44 pm
  #4914  
 
Join Date: Feb 2011
Programs: UA, A3, TK, Marriott, IHG, Hertz
Posts: 280
Originally Posted by sdsearch
No, the personal wavied-fee-first-year AA Amex, the personal wavied-fee-first-year AA Visa, and the personal wavied-fee-first-year AA Mastercard are all treated by Citi as the "same product".

So once you apply for one, you have to wait (12 to) 18 (to 26) months to apply for either a different one, or the same one again.

However:



Brugge, your statement is not quite correct, because it didn't include the qualifier "personal".

cacohenassaf, what you can do is apply for one personal AA 50k card (Visa, Amex, or MC, as you prefer) now, and then a little while later* get the business AA 50k card.

I keep ephasizing the word "personal" because the business card is on a separate clock, and so you can get one reasonably soon after getting your one personal card.

However, since you have a limited time (probably about 2.5 months from when you get it) to meet the minimum spend on each of these cards, you may find it easier if you space them out more then 8+ days apart (because otherwise you'll have to do both minimum spends at pretty much exactly the same time). What you definitely don't want to do is to get the second card quickly because you're impatient, and then find that you can't coomplete the minimum spend in time on it, and thus lose out on getting the signup bonus.

(You may or may not be able to repeat the business card more than once a year. Some people can, other people can't. You cannot repeat it in less than 95 days or so, at the very least, and you probably have to cancel both it and its associated "master account" before you can try to apply for another one.)

You don't need to have a business to apply for a Citi business card. Just say you have 0 years in business, $0 income, and (the default of) 1-5 employees, and give your own name as your business name. If asked (though most people never are), I guess you could say you plan to sell stuff on eBay, or whatever, as your planned business.
This was a while back! I don't know if the policy changed. on Jan 12 I applied and received the the AMEX AA personal card 50K fee waived, on May 2012 I applied and received the World Mastercard AA personal card 50K I think fee waived.

I'm still not sure what's the whole 3 incognito browsers are needed if you can only apply to one and receive the bonus for only one card... on chase and AMEX I do that on the same day to get only one hit on my credit report
cacohenassaf is offline  
Old Aug 7, 2014, 8:26 am
  #4915  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by sdsearch
(You may or may not be able to repeat the business card more than once a year. Some people can, other people can't. You cannot repeat it in less than 95 days or so, at the very least, and you probably have to cancel both it and its associated "master account" before you can try to apply for another one.)
How do you cancel the master account at Citi? Will they know what this is if you tell a CSR to do it?
starbuk is offline  
Old Aug 7, 2014, 9:05 am
  #4916  
 
Join Date: May 2013
Posts: 747
Originally Posted by starbuk
How do you cancel the master account at Citi? Will they know what this is if you tell a CSR to do it?
Came to the thread wondering the exact same thing. Got Citi AA personal back in Fall 2013, 8 days later got Citi AA biz. Looking to sign up for another Citi AA biz but know I have to close the first, except no one ever really mentions how to prompt for or get the CSR to close the master account.

Last edited by nrdk; Aug 7, 2014 at 12:17 pm Reason: Mistype
nrdk is offline  
Old Aug 7, 2014, 9:08 am
  #4917  
 
Join Date: Feb 2011
Programs: UA, A3, TK, Marriott, IHG, Hertz
Posts: 280
Fall 2014? you meant 2013 or 2012? I think you have to wait 12 to 26 months regardless.
cacohenassaf is offline  
Old Aug 7, 2014, 9:23 am
  #4918  
 
Join Date: Dec 2004
Posts: 5,632
Originally Posted by starbuk
How do you cancel the master account at Citi? Will they know what this is if you tell a CSR to do it?
Originally Posted by nrdk
Came to the thread wondering the exact same thing. Got Citi AA personal back in Fall 2014, 8 days later got Citi AA biz. Looking to sign up for another Citi AA biz but know I have to close the first, except no one ever really mentions how to prompt for or get the CSR to close the master account.
The question has been answered frequently in this thread, most recently in post 4888, which is just a few posts above yours.
SeeBuyFly is offline  
Old Aug 7, 2014, 10:20 am
  #4919  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by SeeBuyFly
The question has been answered frequently in this thread, most recently in post 4888, which is just a few posts above yours.
SBF - thanks. Here is the quote from post 4888: "do your online business card login, and you'd see a drop-down with two account numbers; the number that matches your card is your card account number, the number that doesn't match your card is your master account number."

Sounds like you can call and ask them to close out that specific account number, which you can get from the online banking site.
starbuk is offline  
Old Aug 7, 2014, 12:20 pm
  #4920  
 
Join Date: May 2013
Posts: 747
Originally Posted by cacohenassaf
Fall 2014? you meant 2013 or 2012? I think you have to wait 12 to 26 months regardless.
Mistype, meant 2013. Biz is churnable.

Originally Posted by SeeBuyFly
The question has been answered frequently in this thread, most recently in post 4888, which is just a few posts above yours.
Read that in order to identify the number, but doesn't really address if a Citi rep will have any idea what I'm asking if I provide that number or reference it as a 'master'.

Originally Posted by starbuk
SBF - thanks. Here is the quote from post 4888: "do your online business card login, and you'd see a drop-down with two account numbers; the number that matches your card is your card account number, the number that doesn't match your card is your master account number."

Sounds like you can call and ask them to close out that specific account number, which you can get from the online banking site.
That's what I'm going to try, sometimes it's nice to have things spelled out, especially when it comes to dealing with Citi reps.
nrdk is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.