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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 15, 2014, 8:46 am
  #4711  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Mileless
Last time I had that card was March 2013.
It doesn't matter at all when you canceled the card. Citi only goes by when you applied for it. It varies how long you need to wait between apps with this card. Some people get away with as little as 12 months, others have to wait a full 24 months. When did you apply for that card you canceled in March?
Brugge is offline  
Old Jun 15, 2014, 9:03 am
  #4712  
 
Join Date: Jan 2010
Location: msp
Posts: 18
Originally Posted by Brugge
It doesn't matter at all when you canceled the card. Citi only goes by when you applied for it. It varies how long you need to wait between apps with this card. Some people get away with as little as 12 months, others have to wait a full 24 months. When did you apply for that card you canceled in March?
Hi, sorry I wasn't clear. "Last time I had the card" means applied date not canceled date. I'm aware they count from last successful application date. Thanks!
Mileless is offline  
Old Jun 15, 2014, 9:19 am
  #4713  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Regarding the Exec AF math:

Originally Posted by Happy
3) If you do not do No.2), you still get a card that gives you lounge benefits (including those partners that now AA has reciprocal arrangements), as well as 0% forex fee. The Admiral Club's annual fee is $450, so you got it at a discount for the net cost of $250. Some may find this worth it.
That part of the math only works for one card (a year). For those churning the Exec card quickly, this benefit to not add up as you churn more cards (but the annual fees do).

Also, for those who cannot get the high spend "naturally", there's the added cost of MSing $10k, which could be over $100 itself (not counting transportation costs traveling to Walmart 10 times if you don't live within walking distance ).
sdsearch is offline  
Old Jun 15, 2014, 9:37 am
  #4714  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,451
Originally Posted by Mileless
Was just denied for the Citi AA MC May 31, 2014. Reason was "bonus is for 1st time users only". Last time I had that card was March 2013.
It's only been 15 months since your last application. Many people are on a calendar closer to 24 months. (Read the wiki carefully)

I had the Citi AA MC Biz card in 2010 but was denied in Sept 2013.
Make sure you follow the procedure to close both the card account and the business account. (Check the wiki.)

Also denied for the Citi HH Visa in Sept 2013.
Why? There's no specific clock for applications to this card so it's likely another reason.
MDtR-Chicago is offline  
Old Jun 15, 2014, 7:50 pm
  #4715  
 
Join Date: Jan 2010
Location: msp
Posts: 18
Originally Posted by MDtR-Chicago
It's only been 15 months since your last application. Many people are on a calendar closer to 24 months. (Read the wiki carefully) Yes, the Wiki said 12-24 months to I was hoping to be one of the earlier ones, guess not.


Make sure you follow the procedure to close both the card account and the business account. (Check the wiki.)
Yes, the Wiki said 12-24 months to I was hoping to be one of the earlier ones, guess not.

I usually close each card a month after I get the bonus. So i'm safe to apply for the Citi MC biz card since it's been over 91 days right? That's my only chance right now?
Mileless is offline  
Old Jun 15, 2014, 10:57 pm
  #4716  
 
Join Date: Jan 2014
Posts: 565
If you keep closing cards a month after getting the bonus, you may have bigger problems. Citi may decide that a relationship with you is not worth it for them.
Lumpylump76 is offline  
Old Jun 16, 2014, 7:22 am
  #4717  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,451
Originally Posted by Mileless
So i'm safe to apply for the Citi MC biz card since it's been over 91 days right? That's my only chance right now?
Or the Exec card, since it doesn't have the 12-24 months restriction
MDtR-Chicago is offline  
Old Jun 16, 2014, 7:31 am
  #4718  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by Mileless
I usually close each card a month after I get the bonus. So i'm safe to apply for the Citi MC biz card since it's been over 91 days right?
If you're sure that both the card account and its master account are closed. As the wiki explains, for a business card two closures are necessary, and requesting just one often doesn't cut it.
sdsearch is offline  
Old Jun 16, 2014, 12:10 pm
  #4719  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,750
Originally Posted by sdsearch
Regarding the Exec AF math:


That part of the math only works for one card (a year). For those churning the Exec card quickly, this benefit to not add up as you churn more cards (but the annual fees do).

Also, for those who cannot get the high spend "naturally", there's the added cost of MSing $10k, which could be over $100 itself (not counting transportation costs traveling to Walmart 10 times if you don't live within walking distance ).
Agree with you 100%. There is no incremental benefits on the lounge front.

MS even has a WM within walking distance still has costs - at a minimum $100 for the OV or if you are lucky enough to have a mall nearby that it would be $60 only. One can perform multi-tasks on a single WM trip. In my area WM matches prices on any printed ad including bogo - that could be a 30 to 50% money saver as our dominant grocery chain is a near monopoly and has a 20% to 30% higher avg price than what you find in CA. (It took a few months for a friend who moved from CA to her to get over her shock and accepts the fact...)

Personally we find the stress to meet the requirement in such short span is a bit too much given the MS environment down here is quite hostile with CVS the only game in town.
Happy is offline  
Old Jun 16, 2014, 9:14 pm
  #4720  
 
Join Date: May 2014
Posts: 40
Never have other citi aa cards before.
I got my citi executive in Feb, and redeemed the 110k miles for tickets two weeks ago.

Can I apply for Citi AA Platinum Personal Mastercard and get the 50,000 miles?
If the platinum card got approved, can I get 10% miles back for my 110k miles redemption?

Thank you for any kind advice!
ghtjyjy is offline  
Old Jun 16, 2014, 11:35 pm
  #4721  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by ghtjyjy
Never have other citi aa cards before.
I got my citi executive in Feb, and redeemed the 110k miles for tickets two weeks ago.

Can I apply for Citi AA Platinum Personal Mastercard and get the 50,000 miles?
If the platinum card got approved, can I get 10% miles back for my 110k miles redemption?

Thank you for any kind advice!
No.
No.
geclub1 is offline  
Old Jun 17, 2014, 3:19 pm
  #4722  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ghtjyjy
Never have other citi aa cards before.
I got my citi executive in Feb, and redeemed the 110k miles for tickets two weeks ago.

Can I apply for Citi AA Platinum Personal Mastercard and get the 50,000 miles?
If the platinum card got approved, can I get 10% miles back for my 110k miles redemption?

Thank you for any kind advice!
You cannot get approved for a non-EXEC AA card anytime in the near future.

But you can apply for another EXEC card right now. And if you can MS the spend, you can apply for a 3rd EXEC card 8 days after you apply for #2.

http://www.flyertalk.com/forum/credi...sting-453.html

Brugge is offline  
Old Jun 17, 2014, 6:44 pm
  #4723  
 
Join Date: Jun 2014
Posts: 2
Originally Posted by sdsearch
If you're sure that both the card account and its master account are closed. As the wiki explains, for a business card two closures are necessary, and requesting just one often doesn't cut it.
Just a quick noob question. What is the appropriate procedure for the second closure request of a business card? Just call and ask for the master account to be closed? Thanks! Probably already covered somewhere, but this is a massive thread.
tombob is offline  
Old Jun 17, 2014, 7:59 pm
  #4724  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by tombob
Just a quick noob question. What is the appropriate procedure for the second closure request of a business card? Just call and ask for the master account to be closed? Thanks! Probably already covered somewhere, but this is a massive thread.
When you're logged in to your Citi AA business card account online, you'll have a drop-down to select account numbers, and you'll see two numbers (well, the ending digits of the numbers). One of those will match the number on your card; that's your card account. The other one that doesn't match the number on your card, that's your master account. Make a note of the other account number (the one that's not on your card).

Now, whether cancelling online or on the phone, ask for both of those accounts (identifying them by their ending digits) to be cancelled.


... And welcome to FlyerTalk, tombob!
sdsearch is offline  
Old Jun 18, 2014, 4:33 am
  #4725  
 
Join Date: Jun 2014
Posts: 2
Separate AA accts? 50k personal & 50k business NON-targeted offers

Originally Posted by Brugge
I don't know, I have never had an Citi bus card. I do know that when folks are sent targeted offers for the personal Plat cc, even when they just got one a month ago, and aren't usually able to apply again for 18 months, that the targeted offer has always worked. So that seems positive for the Bus cc. But Bus rules are different from personal. Hopefully someone else can answer this for you.

Wait, I just reread your post. Do you not have an AA Bus cc yet? If you have never had an AA Bus card, you most certainly DO go for it. There is nothing better than a targeted offer, and if you haven't had that card before, you should be a shoe in for approval. The personal cards shouldn't be a problem at all.

I preface by mentioning: Long-time FlyerTalk thread-surfer, FIRST-TIME reply-thread poster.
Oh- I earned 50,000 AA FFM from Citi AAdvantage Select World MasterCard (non-targeted) and 35k US Air FFM from my US Airways Dividend Miles Mastercard (non-targeted, offer expired), but still wonder when the programs will merge into one.


Anyway, after skimming through several FT threads discussing Personal & Business American Airlines 50k ffm credit card offers, along with browsing a couple frequently referred to rewards programs blogs including (but not limited to) milecards, travelsort, thepointsguy, millionmilersecrets, etc I have not exactly found a clear / definite answer to this question / concern.

Are people earning the combined total of 100k AA FFM by signing-up first for the NON-targeted 50,000 AA FFM from Citi AAdvantage Select World MasterCard under one AA FFM account number, then signing up under a different AA FFM account number for a NON-targeted AAdvantage Business credit card? Or has s/he been able to earn the combined total 100k AA FFM under the same AA FFM account number?


Also- After investing an hour googling & browsing multiple webpages / blogs- unable to find the combined CitiBank AAdvantage homepage displaying both the Personal and the Business 50k FFM offers side-by-side, does anyone have this URL?

Thank you in advance for your assistance!

informationexplorer
informationexplorer is offline  


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