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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old May 24, 2014, 12:48 am
  #4651  
 
Join Date: Feb 2011
Posts: 751
Originally Posted by sdsearch
That is unfortunately normal. The Citi business card website cannot show pending transcations, only finalized/posted ones.
That's been true for me as well. Thanks for confirming in any case ^
medellinfein is offline  
Old May 24, 2014, 10:50 am
  #4652  
Moderator: Chase Ultimate Rewards
 
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Originally Posted by sdsearch
That is unfortunately normal. The Citi business card website cannot show pending transcations, only finalized/posted ones.
You can't see them on the full account view, but I thought they would show on that quick view "recent transactions" popup on the account list page?
MDtR-Chicago is offline  
Old May 29, 2014, 10:52 am
  #4653  
 
Join Date: Aug 2011
Posts: 488
Citigold Offer

I got a Citi AA Platinum MC card with 30k miles for spending $3k in the first 3 months + 20k mi more for spending $15k in the first 12 months.

This offer is available only to Citigold customers who walk into a Citibank branch and ask for it (they don't have any fliers or posters about it), and you have to fill out the application on the spot and have a rep fax it in. I got a call a few days later to verify some information that was already on the app and got instant approval with quick delivery of the cards.

Note, my last Citi AA card (a Visa) app was August 2013, so you don't have to wait over a year since the last app.
Long Islander is offline  
Old May 29, 2014, 1:29 pm
  #4654  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Originally Posted by Long Islander
I got a Citi AA Platinum MC card with 30k miles for spending $3k in the first 3 months + 20k mi more for spending $15k in the first 12 months.

This offer is available only to Citigold customers who walk into a Citibank branch and ask for it (they don't have any fliers or posters about it), and you have to fill out the application on the spot and have a rep fax it in. I got a call a few days later to verify some information that was already on the app and got instant approval with quick delivery of the cards.

Note, my last Citi AA card (a Visa) app was August 2013, so you don't have to wait over a year since the last app.
not the best of offers, but interesting you got approved for a mid-tier CitiAA card in about 9 months after last having a similar product. that's about half the usual timeframe! I guess maybe thats why you're only getting about ~half the miles
FTR 787 is offline  
Old May 30, 2014, 11:12 pm
  #4655  
 
Join Date: Apr 2014
Posts: 129
i have the business 50k AA card
i had noticed that i recieved bonus miles in my statement
upon further investigation of the T&C, i noticed u get 2x miles on certain buisness expenses such as phone and certain office supply stores
i had mistakenly bought VGCs @ staples with my AA business card instead of the INK so that explained the 2x miles ...........

"The primary cardmember will earn two American Airlines AAdvantage® miles per $1 spent on eligible purchases with the CitiBusiness® / AAdvantage® World MasterCard® at certain office supply merchants, telecommunications merchants, and car rental merchants. Office supply merchants are defined as stand-alone merchants that primarily sell stationery and office supplies for business consumption. Telecommunications merchants are defined as merchants that sell telecommunications equipment such as telephones, fax machines, pagers, and cellular phones, along with providers of telecommunications services including local and long-distance telephone calls and fax services. Car rental merchants are defined as providers of short-term or long-term rentals of cars, trucks, or vans."
jsmithj88 is offline  
Old Jun 2, 2014, 6:20 pm
  #4656  
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Posts re: Bluebird and/or MS will be moved to the MS Forum w/o notice.

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philemer is offline  
Old Jun 4, 2014, 7:07 am
  #4657  
 
Join Date: Apr 2013
Posts: 120
is there a consolidated "Applying for Citi Cards" thread similar to the Chase thread? Not finding it in search.
phantasmic is offline  
Old Jun 4, 2014, 10:29 am
  #4658  
 
Join Date: Jul 2012
Posts: 47
Does the 12-26 month rule between applications apply to business apps or just personal ones? I had two Platinum AA cards over 16 months ago (Visa and Amex with the two-browser trick). I closed them about 12 months ago. But I applied and was accepted for a Citi Business card about 4/5 months ago, and I still have this card open. Can I apply for a new personal card (like the ones I had before) or do I need to wait 12-26 months after my business application?

Thanks for the help!
domthegreat is offline  
Old Jun 4, 2014, 11:53 am
  #4659  
 
Join Date: May 2014
Location: RIC
Posts: 71
Originally Posted by domthegreat
Does the 12-26 month rule between applications apply to business apps or just personal ones? I had two Platinum AA cards over 16 months ago (Visa and Amex with the two-browser trick). I closed them about 12 months ago. But I applied and was accepted for a Citi Business card about 4/5 months ago, and I still have this card open. Can I apply for a new personal card (like the ones I had before) or do I need to wait 12-26 months after my business application?

Thanks for the help!
I believe the 12-26 month rule only applies to the personal Platinum card, Executive and CitiBusiness cards are still churnable. If you are not in violation of Citi's 8/65 day rule and also haven't applied for an Executive card in the past 12-26 months, feel free to reapply for the personal Platinum if you are comfortable with your 16 month break.

Per the wiki:
•Personal AA cards: As of August 25, 2013 all linked personal AA cards can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old cards.
◦Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

•Business AA cards: have been churnable repeatedly without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some people have been unable to churn business cards at all.
nandemo1 is offline  
Old Jun 4, 2014, 1:44 pm
  #4660  
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Originally Posted by nandemo1
I believe the 12-26 month rule only applies to the personal Platinum card, Executive and CitiBusiness cards are still churnable. If you are not in violation of Citi's 8/65 day rule and also haven't applied for an Executive card in the past 12-26 months, feel free to reapply for the personal Platinum if you are comfortable with your 16 month break.
Actually, I think it applies to all non-Executive personal cards, not just personal Platinum. Otherwise this thread would be full of people gleefully boasting about how they've been able to churn AA Gold cards with lower bonuses. (There was a brief moment a year or two ago when there was an AA Gold offer with 25k or so singup bonus that was more churnable than the AA Platinum offer for 50k at that time.)

This is not a contradiction to what the wiki says. The wiki says "all linked cards", and higher up there is a link for an AA Gold MC with 25k bonus miles after $750 spend. The Executive cards are not linked in this wiki (since they're covered in a separate thread). Thus this wiki already says it applies to all non-Executive personal cards (it just phrases it differently).

Last edited by sdsearch; Jun 4, 2014 at 1:50 pm
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Old Jun 7, 2014, 1:27 pm
  #4661  
 
Join Date: Apr 2013
Posts: 65
So, I know the 3 month requirement to meet minimum spend is usually from approval date, but I just want to check about this... I had my 3rd billing statement post today, but I'm still at like 75 days from approval date. Due to some confusion with my purchases, I realized I'm still ~$200 from meeting my minimum spend. If I hit it in the next few days, will the bonus be a problem because I hit the spend in my 4th billing statement, even if I'm within the "3 month" period?
LikeVines is offline  
Old Jun 7, 2014, 2:09 pm
  #4662  
 
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat 5MM, HH Diamond, IHG Plat, UA, BA
Posts: 738
Originally Posted by LikeVines
So, I know the 3 month requirement to meet minimum spend is usually from approval date, but I just want to check about this... I had my 3rd billing statement post today, but I'm still at like 75 days from approval date. Due to some confusion with my purchases, I realized I'm still ~$200 from meeting my minimum spend. If I hit it in the next few days, will the bonus be a problem because I hit the spend in my 4th billing statement, even if I'm within the "3 month" period?
I applied (Biz card) Apr-16. After approval I sent a secure message asking when the 3 months end? Answer: July-16.
i.e. 3 months from Application Date !!
Edit: But I just noticed it was approved Immediately on app-day after I called. So "from Approval date".

Last edited by IntFF; Jun 8, 2014 at 1:28 am
IntFF is offline  
Old Jun 7, 2014, 7:19 pm
  #4663  
 
Join Date: Apr 2014
Posts: 34
Read the wiki, still have a question.

Is it possible to do multiple personal cards as long as you follow the day rules?

e.g.: Apply for Exec 100k today, then Plat personal 50k in 8 days, etc... to get all four personal cards? Are you limited to a certain number of personal cards at any one time (even if they are different products)?
1848 is offline  
Old Jun 7, 2014, 8:51 pm
  #4664  
 
Join Date: Mar 2014
Posts: 26
Originally Posted by 1848
Read the wiki, still have a question.

Is it possible to do multiple personal cards as long as you follow the day rules?

e.g.: Apply for Exec 100k today, then Plat personal 50k in 8 days, etc... to get all four personal cards? Are you limited to a certain number of personal cards at any one time (even if they are different products)?
Platinum first, then Executive.
RavenHawk is offline  
Old Jun 8, 2014, 12:43 am
  #4665  
 
Join Date: Mar 2011
Posts: 370
Regarding FAQ #1, does applying for a personal AA card and getting rejected reset the 12-26 month clock? If not then it makes sense to apply at the 12 month mark every time. If you are identified as a current customer they will reject you outright without a pull and if approved you get 50k. Is that correct?
Campath is offline  


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