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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Feb 2, 2014, 11:00 am
  #4066  
 
Join Date: Jun 2011
Posts: 138
Keeping fingers crossed I will try business app

Thanks for info that personal card should not hurt business app. I will give it a try as soon as I make my current Delta spend. The 100,000 AA card is tempting but she who must be obeyed would do me serious bodily harm if I opened a card with a $10,000 spend!^
gregillinois is offline  
Old Feb 2, 2014, 11:04 am
  #4067  
 
Join Date: May 2011
Location: Minneapolis, MN
Posts: 21
First 50k link dead?

Is the first 50k link dead? You can still get to an offer through the combined Personal/Business landing page, but all others are giving me a:

A system error has caused a delay in processing your application. Please try again later.


I suppose they could be running a Sunday batch cycle, but that seems fairly unlikely since all the other apps are up.
LarzMN is offline  
Old Feb 2, 2014, 10:46 pm
  #4068  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,079
Originally Posted by DealsRock
Let me ask this another way. When I receive the new Citi AAdvantage Platinum, will the 10% miles back rebate feature be active immediately with my FF account? Or, is there a delay for the 10% benefit to be associated with the FF account?
I don't see why there would be a delay. Should be immediate but I doubt if anyone here has any first hand knowledge.

For those waiting for their 10% miles rebate it could take 6-8 weeks. I've been waiting 3 weeks so far.

Earn 10% Back on Redeemed American Airlines AAdvantage® Miles
For benefit to apply, your Citi® / AAdvantage® account must be open and active at the time of redemption. The American Airlines AAdvantage® bonus miles the primary cardmember earns through this benefit will be based on 10% of the total AAdvantage® miles the primary cardmember redeems each month during the calendar year. The maximum number of AAdvantage® bonus miles that can be earned annually from this benefit is 10,000 AAdvantage® bonus miles per calendar year and per AAdvantage® account, regardless of how many AAdvantage® miles you redeem in that calendar year. This benefit only applies to AAdvantage® miles redeemed from the primary cardmember's AAdvantage® account. Discover all the ways to redeem AAdvantage® miles at aa.com/redeem. Please allow 6-8 weeks after your redemption for the American Airlines AAdvantage® bonus miles to post to the primary cardmember's AAdvantage® account.
philemer is offline  
Old Feb 3, 2014, 10:41 am
  #4069  
 
Join Date: Aug 2009
Location: Washington DC
Programs: United, AA, Avianca
Posts: 249
Up to 100k miles Citi Executive AAdvantage offers

Is the AA Amex considered a different product than the AA citi plat select world MC? I.e if I have an AA Amex can I apply
For the world MC and be eligible for the bonus? TIA!
fulthrust7 is offline  
Old Feb 3, 2014, 11:10 am
  #4070  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by fulthrust7
Is the AA Amex considered a different product than the AA citi plat select world MC? I.e if I have an AA Amex can I apply
For the world MC and be eligible for the bonus? TIA!
You are far from alone in having inspired my new signature. Have a great day!

P.S. If you got your AMEX more than 12 months ago, maybe. More than 26 months ago, yes.
KennyBSAT is offline  
Old Feb 3, 2014, 11:30 am
  #4071  
 
Join Date: Jan 2012
Posts: 45
Originally Posted by fulthrust7
Is the AA Amex considered a different product than the AA citi plat select world MC? I.e if I have an AA Amex can I apply
For the world MC and be eligible for the bonus? TIA!
If you are taking about the 100k AA Executive World Elite MC I don't see why not. I have the AA Visa platinum and the AA MC Gold that I applied for last summer (2013), and I was approved for this card as well. Your question is a little bit confusing, since you also mention a "plat select world MC" which is a different product, for which you can find the answers in the wiki.
ioananv is offline  
Old Feb 3, 2014, 11:44 am
  #4072  
 
Join Date: Aug 2009
Location: Washington DC
Programs: United, AA, Avianca
Posts: 249
Originally Posted by ioananv
If you are taking about the 100k AA Executive World Elite MC I don't see why not. I have the AA Visa platinum and the AA MC Gold that I applied for last summer (2013), and I was approved for this card as well. Your question is a little bit confusing, since you also mention a "plat select world MC" which is a different product, for which you can find the answers in the wiki.
I asked specifically about the plat select world MC and not the world elite MC so I am not sure where the confusion stems from. I know the answer is in the wiki in the context of "ALL personal cards", but that is not entirely true, as one is able to get the exec world elite card in the presence of another recent personal AA card (as you have also suggested). The wiki is not always up to date, as it is in this case.

But, from the comments I take it that the 12-26 month rule is applicable to the amex card.

Thanks.

UPDATE: I see, the subject says 100K which is where the confusion stems from. I have no idea how that got thre. Something to do w mobile FT app. Sorry.

Last edited by fulthrust7; Feb 3, 2014 at 11:49 am
fulthrust7 is offline  
Old Feb 3, 2014, 11:47 am
  #4073  
 
Join Date: Aug 2009
Location: Washington DC
Programs: United, AA, Avianca
Posts: 249
Are there any reports of not being able to churn a new personal card in the presence of having an older personal card that has been open for >26 months? Or are we prett confident of the max 26 month rule? Thanks!
fulthrust7 is offline  
Old Feb 3, 2014, 11:56 am
  #4074  
 
Join Date: Jan 2009
Location: LAX
Posts: 670
Originally Posted by fulthrust7
Are there any reports of not being able to churn a new personal card in the presence of having an older personal card that has been open for >26 months? Or are we prett confident of the max 26 month rule? Thanks!
confident
sk8uno is offline  
Old Feb 3, 2014, 12:14 pm
  #4075  
 
Join Date: Jan 2014
Location: NY
Programs: AA, MR, SPG
Posts: 18
I applied for the 50k offer on 1/24, and received a message back saying that there were network problems and to try again later. I did so about an hour later and received a message saying i would be contacted within the week to let me know if i was approved.

On 1/27 I received an email telling me i'd been approved, but then mid-week i received two letters from Citi, one an approval letter, and the other a denial saying I had already applied for the card. I'm assuming acceptance/denial relates to my two attempts, but what i'm curious about is whether this "denial" will have an impact on me applying for the business card, thereby making me wait another 60-ish days.

Thanks for the help!
Cheeeese18 is offline  
Old Feb 3, 2014, 4:08 pm
  #4076  
 
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Originally Posted by Cheeeese18
I applied for the 50k offer on 1/24, and received a message back saying that there were network problems and to try again later. I did so about an hour later and received a message saying i would be contacted within the week to let me know if i was approved.

On 1/27 I received an email telling me i'd been approved, but then mid-week i received two letters from Citi, one an approval letter, and the other a denial saying I had already applied for the card. I'm assuming acceptance/denial relates to my two attempts, but what i'm curious about is whether this "denial" will have an impact on me applying for the business card, thereby making me wait another 60-ish days.

Thanks for the help!
When I had that kind of issue, I called into Citi. They told me that the second application was auto-denied because it was a duplicate application. No second hard pull. They know these kinds of things happen. ^
f0xx is offline  
Old Feb 3, 2014, 8:03 pm
  #4077  
 
Join Date: May 2012
Posts: 89
Unhappy 18 months Rule & Data Points

Does the new 18 month rule apply for personal and individual cards separately, or only 1 card every 18 months regardless of whether it is business or personal?

Last Citi business was approved 12 months ago (closed).
Last Citi personal was approved 80+ days ago (open).
No other Citi applications in between.

Recent Business card was declined, "maximum account number reached". No open business cards, only 2 Citi personal cards open.

Thank you
Sean54 is offline  
Old Feb 4, 2014, 5:17 am
  #4078  
 
Join Date: Aug 2012
Location: BOS/MHT/PVD/BDL
Programs: Belong to Many but No Longer Loyal to Any
Posts: 880
It looks like all the 50K Business links are dead or expired. The current link in the WIKI for the offer which expired 01/31 does, however, still forward to an application page. Any thoughts on still getting the 50K through this link?
flyaxa is offline  
Old Feb 4, 2014, 5:57 am
  #4079  
 
Join Date: Oct 2013
Location: WAS
Programs: SPG Plat. Marriott Plat. Hilton Diamond. Hyatt Diamond. IHG Plat.
Posts: 2,580
Originally Posted by flyaxa
It looks like all the 50K Business links are dead or expired. The current link in the WIKI for the offer which expired 01/31 does, however, still forward to an application page. Any thoughts on still getting the 50K through this link?
https://www.citicards.com/cards/acq/...136765B911E30E

It's the Business Card link. Don't go through the landing.
Works for me? ^
f0xx is offline  
Old Feb 4, 2014, 6:58 am
  #4080  
 
Join Date: Aug 2012
Location: BOS/MHT/PVD/BDL
Programs: Belong to Many but No Longer Loyal to Any
Posts: 880
Originally Posted by f0xx
https://www.citicards.com/cards/acq/...136765B911E30E

It's the Business Card link. Don't go through the landing.
Works for me? ^
Thanks! When did you apply?
flyaxa is offline  


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