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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 26, 2013, 12:05 pm
  #391  
 
Join Date: Jun 2011
Location: RNO
Programs: UA,AA, WN
Posts: 378
50K Citi offer

Originally Posted by gv111
It is not working and seems to be dead like other 50 K offers.

All good things come to an end .
Yesterday I got the same message, so cleared all cookies and turned off my computer. I retried and it went through, but there was no landing page so don't know what the sign up bonus will be. Got an email about 15 minutes later and was approved, so what will the bonus be 30K, 40K or hopefully 50K? What experience has others had with this link?
mrlasssen is offline  
Old Jun 26, 2013, 12:48 pm
  #392  
 
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
Additional data point

Originally Posted by supergrandslam
Plat VISA: 3/22
Business VISA:3/25
Plat MC: 6/18

88 days between 3/22 - 6/18.

*all dates above are "approval" basis.
Finally I pulled the trigger but I had to take a safer route as I will be out of US in the near future and this may be my last churn.
If not, I would have challenged the 50K/$3k Personal Plat VISA.

Anyway I got approved the Business MC with 40k/$3k today.

Plat VISA 50K: 3/22
Business VISA 50K:3/25
Plat MC 40K: 6/18
Business MC 40K:6/26

As usual, I applied for the card using my real name with "1-5 yrs" in business(minimum we can select) and zero revenue.
The application got stucked without application#/contact # also as usual for me.
Called Citi and got approved without providing any additional info to them.

Today's additional data point may not be a whole new world for us as the business card used to be churnable every 65 (or 90) days.
supergrandslam is offline  
Old Jun 26, 2013, 1:59 pm
  #393  
 
Join Date: Dec 2009
Location: BOS
Programs: AA, SPG, UA, CSP
Posts: 338
Originally Posted by supergrandslam
Finally I pulled the trigger but I had to take a safer route as I will be out of US in the near future and this may be my last churn.
If not, I would have challenged the 50K/$3k Personal Plat VISA.

Anyway I got approved the Business MC with 40k/$3k today.

Plat VISA 50K: 3/22
Business VISA 50K:3/25
Plat MC 40K: 6/18
Business MC 40K:6/26

As usual, I applied for the card using my real name with "1-5 yrs" in business(minimum we can select) and zero revenue.
The application got stucked without application#/contact # also as usual for me.
Called Citi and got approved without providing any additional info to them.

Today's additional data point may not be a whole new world for us as the business card used to be churnable every 65 (or 90) days.
I applied on the 20th for the Biz MC and every day i check online, it states that the application is being reviewed. How long does it usually take? My application is alot like yours.
arsenalman is offline  
Old Jun 26, 2013, 2:05 pm
  #394  
 
Join Date: Jun 2013
Location: Boston, MA
Programs: AAdvantage
Posts: 15
Just wanted to add a data point:

I got my card about a week ago (following the 40,000 mile offer in this thread). I called today to confirm that offer with Citi. They said my offer was actually 50,000/$2,500/4 months.

Has this happened for anyone else? I'm happy to not have missed out if it is in fact true.
pwmboslax is offline  
Old Jun 26, 2013, 2:32 pm
  #395  
 
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
Originally Posted by arsenalman
I applied on the 20th for the Biz MC and every day i check online, it states that the application is being reviewed. How long does it usually take? My application is alot like yours.
First time applying Citi AA business CC?
If Citi already knows your "business", usually it takes only a few days for the review.

If it's your first time, it may take a week and likely they will request you to submit additional info.

Why not call Citi?
supergrandslam is offline  
Old Jun 26, 2013, 3:09 pm
  #396  
 
Join Date: Dec 2009
Location: BOS
Programs: AA, SPG, UA, CSP
Posts: 338
Originally Posted by supergrandslam
First time applying Citi AA business CC?
If Citi already knows your "business", usually it takes only a few days for the review.

If it's your first time, it may take a week and likely they will request you to submit additional info.

Why not call Citi?
Yeah its my first time. I didnt call because i didnt want to get grilled by them.
I guess i will just call.
arsenalman is offline  
Old Jun 26, 2013, 6:31 pm
  #397  
 
Join Date: Aug 2011
Posts: 488
Wife applied for Plat MC 40k bonus today using above link and got a message stating more processing time needed... not a good sign.

Here are her data points:

- Feb 27, 2013, approved for Plat Visa with 50k bonus.
- Feb 27, 2013, denied for AA Amex using 2-browser trick ("too many recent apps").
- April 18, 2013, applied for Gold MC 30k bonus (now defunct) but denied due to too many apps within 60 days (according to CSR). Told to wait another 60 days and reapply (after June 18).
- June 26, 2013, applied for Plat MC 40k bonus, but got message indicating more processing time needed.

Thoughts?
Long Islander is offline  
Old Jun 26, 2013, 7:22 pm
  #398  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by Jkinghome
Do you think the trick is NOT to do two platinum applications within a couple of days, but do a platinum and gold? As I did two platinum apps within 2 days, maybe that got the second declined.

Anyone done two personal platinums within 60-90 days?
If you had gone back and read the last few pages, you would already known that it's not as simple as platinum vs non-platinum.

It depends on the specific offers!!!

For example, it might work one way with the current 40k offer and a different way with the current 50k offer.
sdsearch is offline  
Old Jun 26, 2013, 7:30 pm
  #399  
 
Join Date: Dec 2011
Location: ORD
Posts: 701
I applied for the Citi AA Platinum Visa on 2/18. (50K + statement + Lounge passes) Today I applied for the Citi AA Platinum MC (I believe it was the third link) and was approved. I also own the AA World MC which is from 2005.

Thanks for everyone's input!
Corridor! is offline  
Old Jun 26, 2013, 10:36 pm
  #400  
 
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
Just for record keeping purpose

50k/$3k Plat VISA offer T&C
This CitiŽ / AAdvantageŽ card offer is valid only for a new CitiŽ / AAdvantageŽ account applied for by August 31, 2013 pursuant to this offer is not available to existing cardmembers or recent applicants for a CitiŽ / AAdvantageŽ credit card."
40K/3K Plat MC offer T&C
This CitiŽ / AAdvantageŽ card offer is only valid for new applicants for a CitiŽ / AAdvantageŽ account made pursuant to this offer and is not available to existing cardmembers or recent applicants for a CitiŽ / AAdvantageŽ credit card.
From Wki
1. Are these cards churnable?
Yes. The general rules are:

A. Personal cards with the language "This offer is only valid for new accounts" can be churned repeatedly without restriction other than the general Citi application rules.
B. Personal cards with the language "is not available to existing cardmembers" can be churned once Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months of your last successful AA Personal Card approval. Although it is not a hard-and-fast rule, generally this occurs around 18 months after previous approval. YMMV. You do not need to cancel old cards.

Last edited by supergrandslam; Jun 27, 2013 at 12:05 pm
supergrandslam is offline  
Old Jun 27, 2013, 6:42 am
  #401  
 
Join Date: Aug 2011
Posts: 488
Originally Posted by Corridor!
I applied for the Citi AA Platinum Visa on 2/18. (50K + statement + Lounge passes) Today I applied for the Citi AA Platinum MC (I believe it was the third link) and was approved. I also own the AA World MC which is from 2005.

Thanks for everyone's input!
So Platinum Visa then Platinum MC works. I wonder why my wife's Plat MC is pending further processing. See my post from last night above (post #397).
Long Islander is offline  
Old Jun 27, 2013, 9:42 am
  #402  
 
Join Date: Feb 2012
Location: Northeast USA
Posts: 300
Originally Posted by Long Islander
So Platinum Visa then Platinum MC works. I wonder why my wife's Plat MC is pending further processing. See my post from last night above (post #397).
I applied for Plat Visa 50k two days ago and still keep getting 'check back in 24 hours' messages when I check the application online.

When I call the recon lines, all they keep telling me is that my application was sent to another department for processing, they have all the info they need, and I'll hear back within a week.

Hmmm...
dublin487 is offline  
Old Jun 27, 2013, 1:45 pm
  #403  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
(For excerpts from T&Cs like this, I recommend using Indent instead of Quote. That way it can be requoted.)

Originally Posted by supergrandslam
Just for record keeping purpose

50k/$3k Plat VISA offer T&C
This CitiŽ / AAdvantageŽ card offer is valid only for a new CitiŽ / AAdvantageŽ account applied for by August 31, 2013 pursuant to this offer is not available to existing cardmembers or recent applicants for a CitiŽ / AAdvantageŽ credit card.
40K/3K Plat MC offer T&C
This CitiŽ / AAdvantageŽ card offer is only valid for new applicants for a CitiŽ / AAdvantageŽ account made pursuant to this offer and is not available to existing cardmembers or recent applicants for a CitiŽ / AAdvantageŽ credit card.
Ah! So the language on the 40k/3k Plat MC offer is completely different from the langauge on the 40k/3k Plat Visa offer! So, as I've been saying, churnability depends on the specific offer, not on whether it's Plat or not.

40k/3k Plat Visa offer T&C
This CitiŽ / AAdvantageŽ card offer is valid only for new CitiŽ Platinum SelectŽ / AAdvantageŽ Visa SignatureŽ card accounts pursuant to this offer and excludes any other CitiŽ / AAdvantageŽ credit cards offered.
sdsearch is offline  
Old Jun 27, 2013, 5:38 pm
  #404  
 
Join Date: Dec 2011
Posts: 178
Tried applying for the 50k link and received pending. Again called CSR and they said this time that it is actually a 30 day limit between applications. Given all the conflicting information between users here getting gold and then plat in <10 days, I'm guessing the system is going through changes and CSR's don't entirely know. Anyway, he said no hard pull again.
barabuski is offline  
Old Jun 27, 2013, 8:02 pm
  #405  
 
Join Date: Dec 2011
Location: ORD
Posts: 701
From Wki
Quote:
1. Are these cards churnable?
Yes. The general rules are:

A. Personal cards with the language "This offer is only valid for new accounts" can be churned repeatedly without restriction other than the general Citi application rules.
B. Personal cards with the language "is not available to existing cardmembers" can be churned once Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months of your last successful AA Personal Card approval. Although it is not a hard-and-fast rule, generally this occurs around 18 months after previous approval. YMMV. You do not need to cancel old cards.



The last part of this post says that you don't have to cancel old cards.

Are you saying that I can apply for the World Gold MasterCard again and receive the bonus? This is my oldest card and I received it in 2005.

TIA
Corridor! is offline  


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