Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Citi | ThankYou Rewards
Reload this Page >

Citi AA credit cards, except Executive. (2013-2014)

Community
Wiki Posts
Search
Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
Print Wikipost

Citi AA credit cards, except Executive. (2013-2014)

Thread Tools
 
Search this Thread
 
Old Mar 1, 2014, 3:42 pm
  #4291  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by rover4618
Can somebody please clarify this language from the Wiki.

------------------------------------------------------------------------
1. Are these AA cards churnable?
Yes and No. The general rules are:


Business AA cards: have been churnable repeatedly without restriction other than the general Citi application rules. Apply once every 91-95 days. Some people have had problems if both the business account (16 digits) and the individual card accounts (16 digits each) are not closed first.Other people have been unable to churn these at all.
-------------------------------------------------------------------------
I am confused by the 16 digits each language ...

Does this mean simply that you must close your current Business Card accounts (and personal ?) before applying for a new Business card ?
No; your personal cards have nothing to do with it.

The point is that Citi sets up business accounts in an unusual manner. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits.

In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty.

I've edited the wiki in an effort to clarify this point.

Last edited by beltway; Mar 1, 2014 at 3:50 pm
beltway is offline  
Old Mar 1, 2014, 4:33 pm
  #4292  
 
Join Date: Oct 2006
Posts: 433
Originally Posted by beltway
No; your personal cards have nothing to do with it.

The point is that Citi sets up business accounts in an unusual manner. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits.

In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty.

I've edited the wiki in an effort to clarify this point.
Thank you very much for that clarification.

Now is there anything that one can do to insure that the "master account number" is retired when cancelling the card ?

Thank you in advance
^
rover4618 is offline  
Old Mar 1, 2014, 6:46 pm
  #4293  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,760
Originally Posted by rover4618
Thank you very much for that clarification.

Now is there anything that one can do to insure that the "master account number" is retired when cancelling the card ?

Thank you in advance
^
Ask for a confirmation letter to confirm the account is close. In order to generate such a letter the master account must be closed properly.
Happy is offline  
Old Mar 1, 2014, 6:55 pm
  #4294  
 
Join Date: Oct 2006
Posts: 433
Thank you Happy .... Final question ..... How long after closing the business card account should one wait until applying for a new card ?
rover4618 is offline  
Old Mar 2, 2014, 1:09 pm
  #4295  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
My Citi Biz first statement closed on February 28, 2014 with the 50k sign up bonus. I have always had the AA miles posted the following day whether it be the Citi Personal or Biz card.

Awhile back, I have heard there was problem with AA posting points then I heard it has been fixed.

Does anyone know or should I call Citi or AA on this?
metoo is offline  
Old Mar 2, 2014, 4:23 pm
  #4296  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,760
Originally Posted by metoo
My Citi Biz first statement closed on February 28, 2014 with the 50k sign up bonus. I have always had the AA miles posted the following day whether it be the Citi Personal or Biz card.

Awhile back, I have heard there was problem with AA posting points then I heard it has been fixed.

Does anyone know or should I call Citi or AA on this?
Feb 28th is a Friday. Can't you wait till Monday or Tuesday to see what happen in your AA account?

The posting when it works normally is ALWAYS after the midnight Central Time of the 2nd business day, after statement close date.

The midnight Central Time of the 2nd business day in your case is March 4th. i.e. At 1am Eastern Time Tuesday morning, or 10pm Western Time Monday night. Check your AA account AFTER passing that time before you get concerned.

Your Citi statement may not even be viewable online at this time because of the weekend for goodness sake.

When the online statement is viewable, pull it up to see what it says.

If it does not show up a few days after that, then yes, by all means call both.
Happy is offline  
Old Mar 2, 2014, 10:40 pm
  #4297  
 
Join Date: Dec 2013
Location: BOS
Programs: AA Gold, IHG Plat AMB, Hilton Gold, SPG
Posts: 156
Data Point:
Apply for the Citi AA Personal, got instant approved with CL of 8.5k. This is my second cc from citi. credit score from Discover and Barclays (TU i believe) 730

I would give them a call or live chat with them tomorrow and request my card to be expedited to me. From the 100k citi AA exec post, I saw some recent trend of not being able to expedite, I will post a follow up after I check with Citi about the myth of no more expedite (really doubt it)
sincera4565 is offline  
Old Mar 3, 2014, 1:31 am
  #4298  
 
Join Date: Oct 2003
Location: SF
Programs: /usr/bin
Posts: 1,334
Update on a CitiBusiness Account:

I applied in mid-December, hit spending requirement in the first month, but ended up with a first statement that said something to the effect of "Points Earned: 53xxx, Points Reported to AA: 0"

My second cycle closed on 02/28 and I put a small charge on the card for the month to stimulate a statement. This time it said Points Reported to AA: 53xxx" and as of tonight, the points have all posted.

I also had opened up a case with AA a little over 2 weeks ago, but it's not clear if that had anything to do with the resolution.
gt_croz is offline  
Old Mar 3, 2014, 5:41 am
  #4299  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
My statement closing date stated I have earned 53XX miles. Points reported to American Airlines was "zero" points.

Sent SM and received reply within half hour.

Response from Citibank:


We appreciate the opportunity to assist you.

We are in the process of linking your CitiBusiness American Airline World account to your American Airlines AAdvantage® Number so we can post American Airlines AAdvantage® miles on your American Airlines AAdvantage® account.
Some important information:
? Please allow 2 billing periods for your AAdvantage® miles to begin posting to your AAdvantage® account.
? Your AAdvantage® miles for February will be combined, and the total will appear on your statement within the 2 billing periods.
? Future monthly AAdvantage® miles will appear on the statement on which they are earned.
If you would like to update the message displayed above or reply to the answer you received from us, click on "update/respond".

Last edited by metoo; Mar 3, 2014 at 6:21 am
metoo is offline  
Old Mar 3, 2014, 12:41 pm
  #4300  
 
Join Date: Dec 2010
Location: DEN
Programs: UA Plat
Posts: 754
Screenshot needed

I opened my Citi® Platinum Select® / AAdvantage® World MasterCard® on November 13, 2013. The deal at that time was $1,000 spend for 30K miles. Having done the spend but not having received miles, I called Citi. They say the deal was a $3,000 spend, which I did not do, and so not miles are due. Foolishly I did not take a screenshot of the spend offer when I applied. Does anyone have a screenshot for this card offer from Nov 2013?
economyplusfan is offline  
Old Mar 3, 2014, 8:27 pm
  #4301  
 
Join Date: Oct 2010
Posts: 42
I successfully applied for a citi AA personal card earlier this year. I have read the sticky repeatedly but am unclear on one point...

Do I need to wait 8 days or 65 before applying for a citibusiness?

The "mixed example" in sticky mixes both time periods in a way I am not clear about.
numan is offline  
Old Mar 3, 2014, 9:38 pm
  #4302  
 
Join Date: Oct 2013
Posts: 252
Originally Posted by economyplusfan
I opened my Citi® Platinum Select® / AAdvantage® World MasterCard® on November 13, 2013. The deal at that time was $1,000 spend for 30K miles. Having done the spend but not having received miles, I called Citi. They say the deal was a $3,000 spend, which I did not do, and so not miles are due. Foolishly I did not take a screenshot of the spend offer when I applied. Does anyone have a screenshot for this card offer from Nov 2013?
Alex?

http://www.alexinwanderland.com/2014...nk-screwed-me/
andres17 is offline  
Old Mar 3, 2014, 9:52 pm
  #4303  
 
Join Date: Aug 2010
Posts: 53
citi reconsideration line

hi all so i recently applied for a bunch of cards but got denied for barclays us airways mc and citi aadvantage business card. i didnt call barclays yet.

for citi i got denied couple weeks ago "you have submitted multiple applications for credit" and today received an offer in the mail for 50k, so i called the recon line and he said that there is nothing they can do about the denied app and that i did not receive a hard pull. he said i can reapply online and that i can apply at anytime, since 30 days has past since my first application that was approved.

does this sound right, that he cant change my denial to an approved app instead of me applying again? he couldnt tell me if my new app would create a hard pull or if it would be approved, he just said to try and that they never discourage people from applying. so should i call back and try to get another person or reapply and risk another hard pull?
raceroyce is offline  
Old Mar 3, 2014, 10:15 pm
  #4304  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by raceroyce
hi all so i recently applied for a bunch of cards but got denied for barclays us airways mc and citi aadvantage business card. i didnt call barclays yet.

for citi i got denied couple weeks ago "you have submitted multiple applications for credit" and today received an offer in the mail for 50k, so i called the recon line and he said that there is nothing they can do about the denied app and that i did not receive a hard pull. he said i can reapply online and that i can apply at anytime, since 30 days has past since my first application that was approved.

does this sound right, that he cant change my denial to an approved app instead of me applying again? he couldnt tell me if my new app would create a hard pull or if it would be approved, he just said to try and that they never discourage people from applying. so should i call back and try to get another person or reapply and risk another hard pull?
you can always HUCB, but it you got a firm denial your only real chance at recon is likely writing to the executive offices
skibum7732 is offline  
Old Mar 3, 2014, 11:21 pm
  #4305  
 
Join Date: Dec 2009
Posts: 18
Missed spending bonus - Need advice

I signed up for the AA Citi Business card - $3K Spend in 3 Months for 50k miles. I called to make sure I made the amount and before my statement closed a return hit and made me $40 short.

I've called CS and Retention Department and both seemed like they tried to get me the bonus but in the end the 'marketing department' wouldn't approve it.

Has anyone been in this situation before? Any advice on how to get this bonus?
KidA001 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.