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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Oct 17, 2014, 12:35 pm
  #5191  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by wonderboy
I've had a Citi AAdvantage Visa and a Citi AAdvantage Amex open since Jan 2013, and a Citi AAdvantage Business card open for 12 months. No cancellations in the past 19-20 months or so. Can I go ahead and apply for another personal offer? The FAQ seems to say yes but isn't entirely clear.
It's clear but can be confusing - you can apply for a non-Exec personal card about every 18 months or you can apply for the Exec card anytime as long as you stick to the 8/65 rule (which you are).

Last edited by starbuk; Oct 17, 2014 at 12:41 pm
starbuk is offline  
Old Oct 17, 2014, 12:57 pm
  #5192  
 
Join Date: Oct 2011
Location: North Carolina
Posts: 613
Below is my post from 28 August:

"My experience is slightly different. I had two of the executive cards and applied for the Platinum Select. Problem was I violated the 65 day rule and it was denied. That was July 11. On 18 Aug I logged on to Citi and the chat box came up. I wanted to know when I would be eligible for another Citi card of any kind so I asked. Tha answer was right now which I knew was wrong. I stated that I had been denied in July and again asked when I would be eligible based on that denial. Again, I was told right now. So I applied for the Platinum Select and was denied just as I thought I would be.

A few days later I decided to call Citi and express my displeasure with the information received during the chat session. They said there was nothing that could be done. So I asked to speak to a supervisor. I wasn't upset, just wanted them to know that the chat people weren't up to date on current Citi policy. No supervisor was available but I was to receive a call from a supervisor within 24 hours.

Nothing happened for a few days and I had decided to let it ride. Yesterday, I received a call from a supervisor and was about to explain the situation when she said that she had reviewed my records and she was going to approve me for the Platinum Select.

Will I get the card? Will I get the bonus? No idea but I am hopeful."

Update on my getting the personal card. I did get the card and the 50K miles posted today after 3K spend.
JATR4 is offline  
Old Oct 17, 2014, 2:33 pm
  #5193  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Interesting experience but definitely a one off or very ymmv situation described. Glad you received the bonus!
starbuk is offline  
Old Oct 17, 2014, 7:13 pm
  #5194  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by JATR4
[COLOR="Red"]<SNIP>

Will I get the card? Will I get the bonus? No idea but I am hopeful."

Update on my getting the personal card. I did get the card and the 50K miles posted today after 3K spend.
Sweet!

I must say that back around 2003 I had a Citi AA card (my first, which I had for several years) and they REALLY annoyed me and I swore off them for almost 10 years. When I found FT and learned about churning I started getting a LOT of Citi cards and I have to say that Citi is far-and-away my favorite card issuer. They are very generous with cards and retention bonuses and overall go out of their way to make me happy. It is extremely rare that either my wife or I get a denial we can't overcome. The above is just another example of how much they rock.
IkeEsq is offline  
Old Oct 17, 2014, 7:19 pm
  #5195  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by IkeEsq
Sweet!

I must say that back around 2003 I had a Citi AA card (my first, which I had for several years) and they REALLY annoyed me and I swore off them for almost 10 years. When I found FT and learned about churning I started getting a LOT of Citi cards and I have to say that Citi is far-and-away my favorite card issuer. They are very generous with cards and retention bonuses and overall go out of their way to make me happy. It is extremely rare that either my wife or I get a denial we can't overcome. The above is just another example of how much they rock.
I agree with you in regards how Citi is generous with their cards but i think these cases are very YMMV.
ninim2200 is offline  
Old Oct 18, 2014, 9:18 am
  #5196  
 
Join Date: Apr 2011
Location: LGA
Programs: DL Gold, AA Plat
Posts: 51
2 denials "this card is for first time card holders"

Long time churner, know the rules. I attempted to churn the Citi AA personal 4 months ago and was denied because I "have had this card before". Got nowhere with the recon line. I just applied for my wife for the citi AA biz and she was denied for the same reason. I know YMMV, but I was surprised. Anyone else experiencing this denial reason? Any success getting a recon?
jbwiggins is offline  
Old Oct 18, 2014, 1:39 pm
  #5197  
 
Join Date: Sep 2014
Location: NYC
Posts: 498
"If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock."

Just wanted this wording cleared up. If I was going to apply for both of these cards 3-6 months apart, I should do the Plat first, then the Exec? What exactly does the Exec card do to your 18 month window? From the wiki, it says to apply for the Plat first, but then it says the Exec "restarts the clock," so wouldn't that mean I should apply for the Exec first?

Essentially, is this the best approach to apply for 2 Plat cards and 1 Exec over the shortest span:

Day 1 50K Personal Platinum Visa
Day 9 ...
Day 66 ...
Day 74 or later 50K Executive
Day 161 ...
18 Months, 74 days (or just 18 months???) or later 50K Personal Platinum Visa
Amex For Children Of Africa is offline  
Old Oct 18, 2014, 2:31 pm
  #5198  
 
Join Date: Feb 2003
Posts: 8,135
Originally Posted by jbwiggins
Long time churner, know the rules. I attempted to churn the Citi AA personal 4 months ago and was denied because I "have had this card before". Got nowhere with the recon line. I just applied for my wife for the citi AA biz and she was denied for the same reason. I know YMMV, but I was surprised. Anyone else experiencing this denial reason? Any success getting a recon?
It would help if you included additional information, such as the date you were approved for your last Citi AA personal card. If it has been more than ~26 months, this would be potentially worrisome news; less than that, not so much, especially for any period < 18 months.
beltway is offline  
Old Oct 18, 2014, 4:10 pm
  #5199  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Originally Posted by Amex For Children Of Africa
"If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock."

Just wanted this wording cleared up. If I was going to apply for both of these cards 3-6 months apart, I should do the Plat first, then the Exec? What exactly does the Exec card do to your 18 month window? From the wiki, it says to apply for the Plat first, but then it says the Exec "restarts the clock," so wouldn't that mean I should apply for the Exec first?
No, "restarts the clock" means you have to wait 18ish months after you get an Exec before you can a Platinum. But Exec "doesn't pay attention to that clock", so you can an Exec after you get a Platinum (in way way less than 18 months).

In other words, there is a clock that starts counting about 18 months (YMMV as to exactly how many months) when you get a Platinum card or an Executive card. And it restart (needing 18 months again), the next time you get one of those. But clock is only paid attention to when you try to apply for a non-Executive card (Platinum, Gold, etc). The clock is not paid attention to when you apply for an Exec card.

So Plat first and then Exec, short wait necessary between the two.

But Exec first and then Plat, 18ish wait necessary between the two.

And btw that clock is personal cards only. Business cards are on a totally separate clock, so you can apply for a business AA card before or after one the personal cards, just as long as you follow the Citi 8/65 rule for application timing in general.
sdsearch is offline  
Old Oct 19, 2014, 9:15 am
  #5200  
 
Join Date: Jul 2014
Location: PHL
Programs: AA
Posts: 342
Got a 50k offer in the mail yesterday for the Citi Gold / AAdvantage World Mastercard.

The spend requirements are:
  • $1,500 in 3 months gets you 40,000 miles
  • $5,000 in 12 months gets you an additional 10,000 miles

Benefits:
  • Earn 2 miles per dollar on American and US Airways flights booked through American Airlines
  • Save 5,000 miles on MileSAAver award tickets to select destinations
  • $50 annual fee waved for first 12 months

I applied and was approved. I'm really only doing this for the miles -- the benefits for this card kinda suck. Interesting that their giving double miles on US Airways flights now and offering 5,000 off saver award tickets (this is what my US Airways card offers).
bridge29 is offline  
Old Oct 19, 2014, 3:31 pm
  #5201  
 
Join Date: Jun 2011
Posts: 3,523
Originally Posted by bridge29
Got a 50k offer in the mail yesterday for the Citi Gold / AAdvantage World Mastercard.
Public URL?
nall is offline  
Old Oct 19, 2014, 8:02 pm
  #5202  
 
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
new designs...

lotrbfme is offline  
Old Oct 20, 2014, 3:21 pm
  #5203  
 
Join Date: Nov 2013
Posts: 135
Well travelled mile is reporting 18 months required between AA business accounts now as well
(http://www.welltraveledmile.com/revi...2-free-nights/)

That contradicts the wiki but supports some posts in the retention bonus thread who said the CSR said the rules had changed and the account had to be *closed* for 18 months to get another bonus.
jacobsta811 is offline  
Old Oct 20, 2014, 4:20 pm
  #5204  
 
Join Date: Mar 2011
Location: BOS
Programs: Delta Platinum, Hyatt Globalist
Posts: 308
I like the new designs! It seems like the trend of having the credit card number on the front of the card is really on its way out.
Debonaire is offline  
Old Oct 20, 2014, 5:34 pm
  #5205  
 
Join Date: Oct 2014
Posts: 374
Originally Posted by bridge29
Got a 50k offer in the mail yesterday for the Citi Gold / AAdvantage World Mastercard.

The spend requirements are:
  • $1,500 in 3 months gets you 40,000 miles
  • $5,000 in 12 months gets you an additional 10,000 miles

Benefits:
  • Earn 2 miles per dollar on American and US Airways flights booked through American Airlines
  • Save 5,000 miles on MileSAAver award tickets to select destinations
  • $50 annual fee waved for first 12 months

I applied and was approved. I'm really only doing this for the miles -- the benefits for this card kinda suck. Interesting that their giving double miles on US Airways flights now and offering 5,000 off saver award tickets (this is what my US Airways card offers).
I got the same offer but 30,000 for the first 1,500 and an extra 10,000 for the rest. I think i'll start collecting AA miles.
winsteven13 is offline  


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