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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jan 17, 2014, 5:48 am
  #3886  
 
Join Date: Oct 2012
Location: BOS
Programs: MR, UR, AA, AS, HH Gold, SPG Gold, HGP, RR
Posts: 708
Originally Posted by metoo
Applied October 2013 for the Citi AA biz World MC and still have it. Today applied online only to find out I needed to unfreeze my Equifax report. Called back the application status number and was told everything looks good but I would need to wait 7 - 10 days for the letter.

Hope this means I will be approved but I am not holding my breath. If approved, I would think it would be automatic approval on the spot.
What did you apply for? Personal or another biz card?
SquarePeg is offline  
Old Jan 17, 2014, 6:08 am
  #3887  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
Originally Posted by SquarePeg
What did you apply for? Personal or another biz card?
Another biz, used the link without the landing page in Wiki
metoo is offline  
Old Jan 17, 2014, 6:53 am
  #3888  
 
Join Date: Feb 2008
Location: CHS
Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum
Posts: 1,142
18 months after closing on Business

YMMV

Closed my Citi AA Business june 2013, 1 year after opening.
Reapplied early jan 2014 denied. Reason "already had business card"
wrote letter. denied again. reason , " not eligible for business card until 18 months after the previous card closed."

You may have a different experience, and the policy is always changing. Please keep sharing information.
beachmiles is offline  
Old Jan 17, 2014, 9:08 am
  #3889  
FlyerTalk Evangelist
 
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,469
Originally Posted by beachmiles
YMMV

Closed my Citi AA Business june 2013, 1 year after opening.
Reapplied early jan 2014 denied. Reason "already had business card"
wrote letter. denied again. reason , " not eligible for business card until 18 months after the previous card closed."

You may have a different experience, and the policy is always changing. Please keep sharing information.
Sigh, getting disappointed with this rule. Seems like they are pulling a page out of Amex's book. I like to keep my cards open for a year, but this is forcing me to close them earlier, so that I can reapply.
UA Fan is offline  
Old Jan 17, 2014, 10:54 am
  #3890  
 
Join Date: Aug 2011
Programs: AA, UAL
Posts: 545
Originally Posted by UA Fan
Sigh, getting disappointed with this rule. Seems like they are pulling a page out of Amex's book. I like to keep my cards open for a year, but this is forcing me to close them earlier, so that I can reapply.
Actually, I think we need to take these reports with a grain a salt. Many Citi reps / offices give such responses, but not all of them are coming straight from the "horse's mouth". Heck, I was told by a phone rep who activated my 3rd 50K Citi card that you won't get any bonus since you have recently got it. One thing with Citi is, just give it a shot when you feel comfortable enough to take a hit on credit history and you never know, you may get lucky!

Cheers!
fromfall98 is offline  
Old Jan 17, 2014, 5:28 pm
  #3891  
 
Join Date: Feb 2013
Location: MKE
Posts: 73
Are there any consequences for exceeding the credit limit on a citi business card? I'm hoping to meed min spend before the first statement closes, but it's taking way too long for VR charges to post so I can pay them off. My CL is $1500, will they ding me if I temporarily have a $1700 balance on the card but then pay off enough to get below the CL before the statement closes?
bleech2 is offline  
Old Jan 17, 2014, 6:52 pm
  #3892  
 
Join Date: Jan 2014
Posts: 71
Originally Posted by beachmiles
YMMV

Closed my Citi AA Business june 2013, 1 year after opening.
Reapplied early jan 2014 denied. Reason "already had business card"
wrote letter. denied again. reason , " not eligible for business card until 18 months after the previous card closed."

You may have a different experience, and the policy is always changing. Please keep sharing information.
So I am wondering if it's 18 months from approval or closure for personal accounts before your old accounts no longer show up in the system. In my most recent conversation with citi, I was told (repeatedly) that I can't apply for ANY citi "aadvantage" cards anymore due to having been a previous cardmember...I know they have to play hard, but what is the reality? Are they getting super strict about enforcing the "first time cardmember" rule or is it just for this card b/c of the high bonus? If so, what is the updated wait time from both opening and closing? The wikipost is somewhat confusing because it says you have to wait until you are not a recent cardmember in their system; however it says that in order to be one you must wait ~18 mos after opening your most recent account...shouldn't the time period be related to closing date instead? Can anyone explain this?
And are there other citi AA cards with lower/less enforced wait times?

My OP for context (seems untouched):

Originally Posted by LowLevelElite
Hi all,

So I had the 30k citi visa from may 2012-may 2013, and the 25k citi amex from jan 2013-dec 2013. I saw the 50k mc offer was expiring at the end of this month, so thought I'd apply. Unfortunately it was denied for the "non first time citi" reason (I guess this could be another "datapoint?"). I called and the csr told me that while they cant approve this one, my best option is to reopen my old card and then apply to "convert" it to the one I applied for. He even said that I will be eligible to earn the bonus miles. However this goes against my intuition as it makes me an even more "current cardmember" and hence ineligible for the offer. Does anyone see any value in what the csr advised or is he probably ill-advising me?

Based on the wikipost, I think I have to wait at least another 6 months before I apply for any citi AA of any kind as then it will be 18 mos since my amex was opened. Is that the right interpretation? Also, as I understand, my 50k denial won't affect that 18 month timeframe, right?

Finally, has anyone heard any rumors about what the credit card scene will be like once the merger is fully completed and the loyalty programs combined? I'm guessing citi wouldn't be able to afford as easily as before to roll out such high lucrative offers to a broader customer base on the world's largest airline?

PS been a silent/passive FT reader for last 4 years, but this is my first post.

Sincetely,
LLE
LowLevelElite is offline  
Old Jan 17, 2014, 7:04 pm
  #3893  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by LowLevelElite

So I am wondering if it's 18 months from approval or closure for personal accounts before your old accounts no longer show up in the system. In my most recent conversation with citi, I was told (repeatedly) that I can't apply for ANY citi "aadvantage" cards anymore due to having been a previous cardmember...I know they have to play hard, but what is the reality? Are they getting super strict about enforcing the "first time cardmember" rule or is it just for this card b/c of the high bonus? If so, what is the updated wait time from both opening and closing? The wikipost is somewhat confusing because it says you have to wait until you are not a recent cardmember in their system; however it says that in order to be one you must wait ~18 mos after opening your most recent account...shouldn't the time period be related to closing date instead? Can anyone explain this?
And are there other citi AA cards with lower/less enforced wait times?

My OP for context (seems untouched):
With Citi personal cards, it has always been since opening them. No, there really isn't a good explanation, welcome to Citi bank! Unfortunately your 12-26 months is more than 12. I would plan to try again at 18 months after your last approval.

Business datapoints have always been separate. and the 'not a recent cardmember in their system' refers to business cards, which brings up the point that you are likely eligible for one.
KennyBSAT is offline  
Old Jan 17, 2014, 7:17 pm
  #3894  
 
Join Date: Sep 2013
Posts: 829
Originally Posted by MaineCoon
got denial letters from Citi for Visa applications.
..but it seems like Citi did not do hard pull before denying me..at least CreditKarma has ho such thing on my file.

Respect, Citi ^
MaineCoon is offline  
Old Jan 17, 2014, 7:38 pm
  #3895  
 
Join Date: Apr 2013
Posts: 62
Just applied and was denied for the business card. Reason: Too many inquiries in the last 6 months.

Any advice to get past this? Worth calling back? I've called recon many times in the past, but this was the first unsuccessful attempt. Perhaps I'm past the point where this is so easy...
FT2013 is offline  
Old Jan 17, 2014, 7:41 pm
  #3896  
 
Join Date: Sep 2013
Posts: 829
Originally Posted by FT2013
Just applied and was denied for the business card. Reason: Too many inquiries in the last 6 months.

Any advice to get past this? Worth calling back? I've called recon many times in the past, but this was the first unsuccessful attempt. Perhaps I'm past the point where this is so easy...
call them, you have nothing to lose and everything to gain. Simple
MaineCoon is offline  
Old Jan 17, 2014, 8:35 pm
  #3897  
 
Join Date: Apr 2013
Posts: 62
Originally Posted by MaineCoon
call them, you have nothing to lose and everything to gain. Simple
I had already called once when I posted that. Just tried again and spoke to a very nice woman who informed me that I was declined and there was nothing she could do about it because the system automatically rejected it. She said that they look at a 6 month period and usually don't like to see more than 2 or 3 inquires and that I had 8. Oops.
FT2013 is offline  
Old Jan 17, 2014, 8:59 pm
  #3898  
 
Join Date: Feb 2009
Posts: 6,598
Originally Posted by KennyBSAT
With Citi personal cards, it has always been since opening them. No, there really isn't a good explanation, welcome to Citi bank! Unfortunately your 12-26 months is more than 12. I would plan to try again at 18 months after your last approval.
So you can get an AA MC, hold it 27 months, close the card and a week later apply for a new card and get the bonus ?

Has anybody actually done this and it worked ?


I wait 12 months minimum after closing any card to apply again but never pay the AF so the most I have an AF card is 10 months.
flyer4512 is offline  
Old Jan 17, 2014, 10:19 pm
  #3899  
 
Join Date: Aug 2013
Location: Kansas City
Posts: 193
my AA points posted after the second closing statement. About time
Nomoneyinmybank is offline  
Old Jan 18, 2014, 11:26 am
  #3900  
 
Join Date: Apr 2005
Location: NYC
Posts: 1,756
Originally Posted by Nomoneyinmybank
my AA points posted after the second closing statement. About time
Biz card?
yoyo is offline  


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