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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Aug 31, 2013, 3:46 pm
  #2461  
 
Join Date: Mar 2011
Posts: 50
Hi guys, I signed up for the 50k AA Biz card this afternoon. After a short chat, I was informed that they need to verify my address information to further process the application. My question is that, since I applied as a Sole Proprietor, can I supply them with my personal checking statement? What other documents do they usually ask for. This is my first biz app with Citi. Thank you guys!
leebryant is offline  
Old Aug 31, 2013, 5:24 pm
  #2462  
 
Join Date: Jun 2011
Posts: 256
Originally Posted by leebryant
Hi guys, I signed up for the 50k AA Biz card this afternoon. After a short chat, I was informed that they need to verify my address information to further process the application. My question is that, since I applied as a Sole Proprietor, can I supply them with my personal checking statement? What other documents do they usually ask for. This is my first biz app with Citi. Thank you guys!
They just need to confirm your address .
Nothing else was asked for when I did it last week.
If they needed more info I would think they would specifically ask for it before you made the phone call.
oyouno is offline  
Old Aug 31, 2013, 5:35 pm
  #2463  
 
Join Date: Aug 2012
Location: NYC
Posts: 73
Approved for 50k business mastercard shortly after calling recon/app status line.
Kylash is offline  
Old Aug 31, 2013, 5:46 pm
  #2464  
 
Join Date: Jul 2012
Location: Pac NW
Posts: 154
Sometime in early 2011: applied Citi AA personal
Sometime in early 2012: closed Citi AA personal
4/17/13: applied Citi AA personal VISA - approved
8/31/13: applied Citi AA business MC:
- followed FT wiki advice and did not lie about business, applied with 1-5 employees, 0 years, 0 revenue
- no instant approval
- called (800) 645-7240, was transferred to real time decision line
- was asked to mention address for verification
- agent told that she is running the app through computer
- "You have been approved"!
- confirmed 50k after 3k spend in 3 months

FT delivers again! thanks!

Last edited by T3pleShot; Aug 31, 2013 at 10:59 pm
T3pleShot is offline  
Old Aug 31, 2013, 7:29 pm
  #2465  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,603
08/09/2013 - Applied for Visa Signature Card. Instant approval.
08/09/2013 - Got email confirmation of approval.
08/12/2013 - Card arrived in the mail.
08/31/2013 - Billing statement received with the notation that "AAdvantage miles reported to American Airllines: 5X,XXX."
TWA884 is offline  
Old Aug 31, 2013, 8:31 pm
  #2466  
 
Join Date: Mar 2011
Posts: 50
personal and business credit lines mixed together?

Originally Posted by leebryant
Hi guys, I signed up for the 50k AA Biz card this afternoon. After a short chat, I was informed that they need to verify my address information to further process the application. My question is that, since I applied as a Sole Proprietor, can I supply them with my personal checking statement? What other documents do they usually ask for. This is my first biz app with Citi. Thank you guys!
Update: I called the recon again. They cleared my address verification hold on the spot but approved me for only $1000 credit line by saying I had maxed out the total credit that Citi could extend.
I was under the impression that Biz credit line was handle separately from personal credit line... Anyway, I am happy I got approved for my first Citi biz card. Thank you everybody. FT rocks!
leebryant is offline  
Old Aug 31, 2013, 9:19 pm
  #2467  
 
Join Date: Jan 2013
Posts: 13
Originally Posted by T3pleShot
Sometime in early 2011: applied Citi AA personal
Sometime in early 2012: closed Citi AA personal
4/17/13: applied Citi AA personal VISA - approved
8/31/13: applied Citi AA business MC:
- followed FT wiki advice and did not lie about business, applied with 1-5 employees, 0 years, 0 revenue
- no instant approval
- called (800) 645-7240, was transferred to real time decision line
- was asked to mention address for verification
- agent told that she is running the app through computer
- "You have been approved"!
- confirmed 50k after 3k spend in 2 months

FT delivers again! thanks!

3k in 2 months? Not 3 months?
zyh4530 is offline  
Old Aug 31, 2013, 10:50 pm
  #2468  
 
Join Date: Jul 2009
Location: SEA
Posts: 2,556
Spouse just applied for the 30k Mastercard offer; application was denied. (She got the 40K Visa card 3+ months ago. Has had no other CITI applications since then.)

The Wiki says: "Personal cards with the language 'is not available to existing cardmembers' can be churned once Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months of your last successful AA Personal Card approval."

Question: Since she has a Visa and then today applied for a different version (a Mastercard), she would not be considered to be "an existing cardmember", correct? (Or would she?)

Not sure if by "existing cardmember" they actually mean "existing Citi AA (whether Visa or Mastercard) cardmember".
muji is offline  
Old Aug 31, 2013, 10:59 pm
  #2469  
 
Join Date: Jul 2012
Location: Pac NW
Posts: 154
Originally Posted by zyh4530
3k in 2 months? Not 3 months?
sorry, typo. it is 3 months. fixed post.
T3pleShot is offline  
Old Aug 31, 2013, 11:52 pm
  #2470  
 
Join Date: Aug 2006
Posts: 756
Originally Posted by muji
Spouse just applied for the 30k Mastercard offer; application was denied. (She got the 40K Visa card 3+ months ago. Has had no other CITI applications since then.)

The Wiki says: "Personal cards with the language 'is not available to existing cardmembers' can be churned once Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months of your last successful AA Personal Card approval."

Question: Since she has a Visa and then today applied for a different version (a Mastercard), she would not be considered to be "an existing cardmember", correct? (Or would she?)

Not sure if by "existing cardmember" they actually mean "existing Citi AA (whether Visa or Mastercard) cardmember".

Actually, during the last week or so Citi has now gone back to old Citi AA card rules and system. They Do Not differentiate between Having a Visa or MC or even Amex (if available). If it is an AA cc they are ALL consider the same with Citi. Meaning once you have one card no matter which brand you are no longer eligible for any other cards until 18-24 months later. Only other choice now is if you already have the personal AA card is maybe go for the Biz version instead.

Also the wiki above should now state new members or existing members are consider the same as existing members as card is no longer churnable. Hope this helps you and others with the same situation.

Last edited by sharka; Aug 31, 2013 at 11:58 pm
sharka is offline  
Old Sep 1, 2013, 7:15 am
  #2471  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Originally Posted by sharka
Also the wiki above should now state new members or existing members are consider the same as existing members as card is no longer churnable. Hope this helps you and others with the same situation.
I don't quite understand what you're saying there, but the wiki correctly states that it doesn't matter type of personal Citi AA card it is, and that it still matters that you wait 12 to 26 months since your last successful personal Citi AA application.

Last edited by sdsearch; Sep 1, 2013 at 7:21 am
sdsearch is offline  
Old Sep 1, 2013, 9:21 am
  #2472  
 
Join Date: Feb 2003
Posts: 8,135
Originally Posted by sdsearch
I don't quite understand what you're saying there, but the wiki correctly states that it doesn't matter type of personal Citi AA card it is, and that it still matters that you wait 12 to 26 months since your last successful personal Citi AA application.
That's because I added clarifying edits this morning in response to the post above.
beltway is offline  
Old Sep 1, 2013, 10:36 am
  #2473  
 
Join Date: Jul 2013
Posts: 209
Just wanted to say thanks again to my FT brothers & sisters

i know it's small peanuts but i just completed by req spend on both of my AA 50k Visas this morning.

now i wait for my 106k AA miles to appear in my account...
riversidetom is offline  
Old Sep 1, 2013, 10:42 am
  #2474  
 
Join Date: Aug 2006
Posts: 756
Originally Posted by sdsearch
I don't quite understand what you're saying there, but the wiki correctly states that it doesn't matter type of personal Citi AA card it is, and that it still matters that you wait 12 to 26 months since your last successful personal Citi AA application.
You are correct. I make my post before the wiki was changed to reflect the current status and it was to inform anyone reading the wiki that no matter what the app. said (for new members or existing members) it doesn't matter as its more or less the same as either way can't churn card until the 18-24 mt. Thanks Beltway for making the change on the wiki. Hopefully will lead to less confusion for others trying to get this card
sharka is offline  
Old Sep 1, 2013, 11:41 am
  #2475  
 
Join Date: Apr 2010
Location: JAX
Programs: UA,CO,SPG
Posts: 149
How about this scenario: Can you get a 50k business card with only SSN as a sole prop. then ~10 days later get another business 50k with a TAX EIN # and SSN?

2nd scenario: Aug 1 - 50k visa plat
Aug 10 - 50k visa plat
Sep 1 - 50k bus. with Tax EIN and SSN (bypassing the 60-90 day rule
by using TAX EIN so it codes as a "different person")
popot53 is offline  


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