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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Oct 6, 2013, 12:04 am
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Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------

This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Jun 5, 2017, 5:41 pm
  #376  
 
Join Date: May 2008
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Does anybody feel that there is tactical value in signing up for either the no-fee or the reserve version of Citi's Hilton cards at this point? I'm not sure I can see it, but it just feels like there should be something. Perhaps a backdoor to earning two bonuses in quick succession off 1 hard pull, or something like that?
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Old Jun 5, 2017, 5:52 pm
  #377  
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Originally Posted by mikesyr18
It's possible, but i CAN cite one other example where the end of a card co-brand deal didn't mean the end of transferring points from other cards in the portfolio... AMEX and Jet Blue.

I'm saying if the contract allows so, after 1/1/18, I think it would make more sense to convert cardholders to the TYPremier or TYPreferred in lieu of moving to AMEX if current cardholders don't want an AMEX for various reasons.

The AT&T card and the ThankYou Preferred can transfer to partners, I believe. Why else would the ThankYou Points page cite: "1000 TYP = 500 Jet Blue Points" and then when I log in to my ThankYou Premier account it changes to "1000 TYP = 800 Jet Blue Points."
That's the only exception!

Please read the wikipost atop this thread:
Apart from the Jet Blue exception (with a poorer redemption ratio):

TYP points can transfer if you have a TYP card open that can transfer (and if you merge them before transfering). The only TYP cards that enable transfer are ones with an annual fee (Premier or Prestige). You can't transfer if the only TYP card you have is Preferred, except to JetBlue (and then at a poorer transfer ratio).

So this is not much a precedent. Since Citi did not enable this for Hilton Honors to date, only for JetBlue, it's unclear why they made JetBlue the only exception, and thus it's unclear whether they would consider making a similar exception for Hilton Honors or not. But without such an exception, being converted for the no-AF Citi Hilton Visa to a TYP Preferred would be fairly useless for most people.

Last edited by sdsearch; Jun 5, 2017 at 6:00 pm
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Old Jun 6, 2017, 12:54 pm
  #378  
 
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I went ahead and applied for the Reserve today. I already have a Hilton Reserve but it was opened three years ago and I would qualify for the two free nights on a new one. I have an 800 credit score and very few inquires in the last six months. No citi cards opened in at least one year. However, I just got the following email...

"Thank you for your interest in obtaining an account with Citi® Cards. In order to continue processing your application we need some additional information.

Please call us at 1-800-320-1537, 7 am to midnight Eastern seven days a week to quickly complete the processing of your application."
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Old Jun 7, 2017, 4:27 am
  #379  
 
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Originally Posted by cmlsu
I went ahead and applied for the Reserve today. I already have a Hilton Reserve but it was opened three years ago and I would qualify for the two free nights on a new one. I have an 800 credit score and very few inquires in the last six months. No citi cards opened in at least one year. However, I just got the following email...

"Thank you for your interest in obtaining an account with Citi® Cards. In order to continue processing your application we need some additional information.

Please call us at 1-800-320-1537, 7 am to midnight Eastern seven days a week to quickly complete the processing of your application."
When I have gotten that message, the "additional information" required has been either permission to use my mobile number for communications or I have been asked if I wanted to move CL from another card to this new one. In the latter case, that has been if the initial CL on the new card was otherwise going to be under $10k.
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Old Jun 7, 2017, 7:47 am
  #380  
 
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I applied for the no fee version last August, has anybody applied for the Reserve and still have gotten the 2 free nights? I want to get in on the 2 nights before Citi stops issuing the card.
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Old Jun 7, 2017, 3:34 pm
  #381  
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Originally Posted by miadukes
I applied for the no fee version last August, has anybody applied for the Reserve and still have gotten the 2 free nights? I want to get in on the 2 nights before Citi stops issuing the card.
Unless you use a link that doesn't have any "24 month" language, you won't get 2 nights for the Reserve if you applied for the no fee version last August.

Btw, what the Reserve gives is 2 free weekend nights that expire in a year, which is not quite the same thing as 2 free nights.

I don't see any "no language" link in the wiki of this thread for the Reserve card. So if there isn't any, you might want to apply for the "no language" 40k no-fee card again (see the wiki of the no-fee card for that link) while the link still works. 40k more points that don't expire are better than nothing, even if they might not necessarily add up to enough points for 2 nights.

You never how soon Citi might make all links for Citi HH cards stop working, which is why you may want to apply for what you can get a bonus on rather than waiting "till the end of time" for what you'd most like to get a bonus on.

Last edited by sdsearch; Jun 7, 2017 at 3:40 pm
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Old Jun 7, 2017, 7:14 pm
  #382  
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Originally Posted by sdsearch

Btw, what the Reserve gives is 2 free weekend nights that expire in a year, which is not quite the same thing as 2 free nights.
Most of my hotel nights are or include weekend nights, so I am personally not too concerned about that restriction (obviously "any night" would be better).

I assume the clock for the one year validity starts when the certificates are deposited, so if I applied today, I could stretch it out until around mid/end of October if needed and cover most of next year.
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Old Jun 8, 2017, 6:27 am
  #383  
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Originally Posted by notquiteaff
Most of my hotel nights are or include weekend nights, so I am personally not too concerned about that restriction (obviously "any night" would be better).

I assume the clock for the one year validity starts when the certificates are deposited, so if I applied today, I could stretch it out until around mid/end of October if needed and cover most of next year.
That's my understanding which is why I was trying my best to delay getting it until as late as possible those the disappearance of the link in some places makes me think I need to pull the trigger.

I've also seen that at times the free nights might not deposit until 2-3 weeks after the qualifying statement closes so that's another couple of weeks.
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Old Jun 8, 2017, 9:08 am
  #384  
 
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Originally Posted by sdsearch
Unless you use a link that doesn't have any "24 month" language, you won't get 2 nights for the Reserve if you applied for the no fee version last August.

Btw, what the Reserve gives is 2 free weekend nights that expire in a year, which is not quite the same thing as 2 free nights.

I don't see any "no language" link in the wiki of this thread for the Reserve card. So if there isn't any, you might want to apply for the "no language" 40k no-fee card again (see the wiki of the no-fee card for that link) while the link still works. 40k more points that don't expire are better than nothing, even if they might not necessarily add up to enough points for 2 nights.

You never how soon Citi might make all links for Citi HH cards stop working, which is why you may want to apply for what you can get a bonus on rather than waiting "till the end of time" for what you'd most like to get a bonus on.
I kinda figured thhat was the case. I won't even waste a hard pull then. I already have the no-fee version, not sure what 40k points is worth the other hard pull but I may consider it.
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Old Jun 8, 2017, 2:40 pm
  #385  
 
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not sure how this happened, but denied for Reserve with only 3 Experian apps in 6mo. Supervisor refused to only look at 6mo of inquiries, instead saying there's a lot of inquiries in the whole report (obviously) and refused to overturn the denial. My last Citi app a few months ago was also a denial, for the same reason, though I had 6 apps in 6mo back then and thought that was the reason. But with only 3 apps this time, something seems to have changed. I will get latest Experian report tonight and confirm inquiries. Thoughts?
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Old Jun 8, 2017, 7:05 pm
  #386  
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Originally Posted by italdesign
not sure how this happened, but denied for Reserve with only 3 Experian apps in 6mo. Supervisor refused to only look at 6mo of inquiries, instead saying there's a lot of inquiries in the whole report (obviously) and refused to overturn the denial. My last Citi app a few months ago was also a denial, for the same reason, though I had 6 apps in 6mo back then and thought that was the reason. But with only 3 apps this time, something seems to have changed. I will get latest Experian report tonight and confirm inquiries. Thoughts?
Are you sure they pulled Experian? Just because they pulled that for you before doesn't mean they pulled that for you this time, unless they specifically told you that they (only) pulled Experian for this application. (Yes, there's also history of Citi sometimes randomly pulling two different bureaus for someone instead of just one.)
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Old Jun 8, 2017, 9:07 pm
  #387  
 
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Suppose Amex purchases the book from Citi, what specifically happens? Do our credit reports then show a closed Citi account and then a new Amex acct with brand new opening date? Does new Amex account show the original account opening date of the Citi account?

That might be something to consider for some people who have thin profiles.
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Old Jun 8, 2017, 9:37 pm
  #388  
 
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Originally Posted by MDJennings
Suppose Amex purchases the book from Citi, what specifically happens? Do our credit reports then show a closed Citi account and then a new Amex acct with brand new opening date? Does new Amex account show the original account opening date of the Citi account?

That might be something to consider for some people who have thin profiles.
That's a great question actually.

Not sure if anyone remembers - but AMEX cards have 15 digits rather than 16, so I don't see anyone's account numbers staying the same.
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Old Jun 8, 2017, 10:02 pm
  #389  
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Originally Posted by MDJennings
Suppose Amex purchases the book from Citi, what specifically happens?
American Express sold the Costco book to Citi. It should be easy to find out how this was reported to credit bureaus.

The card numbers will change (All American Express numbers start with "3", all VISA numbers start with "4"), but that doesn't mean a new account is created.
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Old Jun 8, 2017, 10:14 pm
  #390  
 
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Originally Posted by mia
American Express sold the Costco book to Citi. It should be easy to find out how this was reported to credit bureaus.

The card numbers will change (All American Express numbers start with "3", all VISA numbers start with "4"), but that doesn't mean a new account is created.
So, the old Costco Amex account disappeared eventually and the new citi Costco account shows the full history. I had Costco Amex transferred.
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