Does Choice do Status Match?
#16
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,404
I am actually in the process of trying to get a status match from PC PLat to Choice now. I emailed to ask and the response was a request to see a current statement to show my platinum status with PC. We'll see what happens. I used to stay at Choice properties more often, but the company I'm with now typically books books us into IHG or Hiltons.
Could you please send me the contact information for the agent you've spoken to, once you have successfully completed this transaction (by PM, if you prefer)? Thanks! I'm just looking to get a slightly expanded reward booking window to help my travel planning.
#17
Join Date: Mar 2009
Location: DLH/MSP
Posts: 130
Wow! A completely different response from what I received, and I tried two different agents. I even told them I was Choice gold, but lost that status when they temporarily discontinued their credit card. I also told them I had more than 500,000 Choice points. All to no avail.
Could you please send me the contact information for the agent you've spoken to, once you have successfully completed this transaction (by PM, if you prefer)? Thanks! I'm just looking to get a slightly expanded reward booking window to help my travel planning.
Could you please send me the contact information for the agent you've spoken to, once you have successfully completed this transaction (by PM, if you prefer)? Thanks! I'm just looking to get a slightly expanded reward booking window to help my travel planning.
#19
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
#22
Join Date: Jun 2008
Posts: 1,099
so here's what they said to me...... (like the previous reply i got from them)
Thank you for your email Simmo,
We are currently unable to match your elite status from another reward program. We would love to still have you as a member of our free program.
Choice Privileges is a free membership program offered to our guests as a “Thank you” for staying with us. You earn points for qualifying stays and even bonus points during our promotions. The points can be used for free room nights, airline miles, gift/gas cards as well as many other benefits.
If you are interested in signing up for this free program, please provide us with the following information;
Your Name -
Address -
Email -
Birthday (month and date) -
Once you are a member you will receive a membership card and a program information packet in the mail within 3-5 weeks.
We strive to provide you with the best customer service possible so please let us know if there is anything else we can assist you with.
Thank you,
******
Email Resolution Desk
Thank you for your email Simmo,
We are currently unable to match your elite status from another reward program. We would love to still have you as a member of our free program.
Choice Privileges is a free membership program offered to our guests as a “Thank you” for staying with us. You earn points for qualifying stays and even bonus points during our promotions. The points can be used for free room nights, airline miles, gift/gas cards as well as many other benefits.
If you are interested in signing up for this free program, please provide us with the following information;
Your Name -
Address -
Email -
Birthday (month and date) -
Once you are a member you will receive a membership card and a program information packet in the mail within 3-5 weeks.
We strive to provide you with the best customer service possible so please let us know if there is anything else we can assist you with.
Thank you,
******
Email Resolution Desk
#23
Join Date: Feb 2009
Programs: DL, CO, Hilton, SPG
Posts: 597
so here's what they said to me...... (like the previous reply i got from them)
Thank you for your email Simmo,
We are currently unable to match your elite status from another reward program. We would love to still have you as a member of our free program.
Choice Privileges is a free membership program offered to our guests as a “Thank you” for staying with us. You earn points for qualifying stays and even bonus points during our promotions. The points can be used for free room nights, airline miles, gift/gas cards as well as many other benefits.
If you are interested in signing up for this free program, please provide us with the following information;
Your Name -
Address -
Email -
Birthday (month and date) -
Once you are a member you will receive a membership card and a program information packet in the mail within 3-5 weeks.
We strive to provide you with the best customer service possible so please let us know if there is anything else we can assist you with.
Thank you,
******
Email Resolution Desk
Thank you for your email Simmo,
We are currently unable to match your elite status from another reward program. We would love to still have you as a member of our free program.
Choice Privileges is a free membership program offered to our guests as a “Thank you” for staying with us. You earn points for qualifying stays and even bonus points during our promotions. The points can be used for free room nights, airline miles, gift/gas cards as well as many other benefits.
If you are interested in signing up for this free program, please provide us with the following information;
Your Name -
Address -
Email -
Birthday (month and date) -
Once you are a member you will receive a membership card and a program information packet in the mail within 3-5 weeks.
We strive to provide you with the best customer service possible so please let us know if there is anything else we can assist you with.
Thank you,
******
Email Resolution Desk
#24
Join Date: Jun 2008
Posts: 1,099
#26
Join Date: Jun 2008
Posts: 1,099
No I do have an account and gave my account number but it's clear they didn't bother to read my email and just instead sent some template back to me.
#27
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,404
Weird. I got an email response from them asking me to fax my Hilton and Starwood statements to them showing that I was gold. I did so yesterday morning, but so far I have heard no response. Nor has my online status been adjusted. I guess I'll give them a couple more days and, if I hear nothing, I'll inquire as to the situation.
#30
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,404
Well, thanks Enginero -- after following up, I'm now a Choice Platinum (even though I only submitted gold membership records from Hilton and Starwood).
The benefits are certainly modest, but I now get 60 days to book domestic award travel, which is the primary benefit I wanted after buying a ton of Choice points in the now-expired Daily Getaways offer. Too bad they don't extend the int'l award booking window for plats, which is 60 days for everyone.
It would seem that Choice is being a little picky on who they status match, with a little randomness also thrown in. It may help if you have some "track record" with them. I was a gold in the past through their credit card program, I had plenty of activity back in the CO/Amtrak transfer days, and I now have a lot of points (and a couple of award reservations) in my account due to the Getaways promo.
So now the question is who will match my Choice "Platinum" status. Any ideas?
The benefits are certainly modest, but I now get 60 days to book domestic award travel, which is the primary benefit I wanted after buying a ton of Choice points in the now-expired Daily Getaways offer. Too bad they don't extend the int'l award booking window for plats, which is 60 days for everyone.
It would seem that Choice is being a little picky on who they status match, with a little randomness also thrown in. It may help if you have some "track record" with them. I was a gold in the past through their credit card program, I had plenty of activity back in the CO/Amtrak transfer days, and I now have a lot of points (and a couple of award reservations) in my account due to the Getaways promo.
So now the question is who will match my Choice "Platinum" status. Any ideas?