Econolodge, Flowood, MS
Oct 14, 2016, 9:09 am
#1
Original Poster
Join Date: May 2011
Programs: Delta, SouthWest, Hilton, Omni, Choice Hotels
Posts: 8
Econolodge, Flowood, MS
Wow, had a 'first' happen to me. Stayed at the Econolodge in Flowood, MS, as I have several times over the last 2 years, for business. Got up, left, got called later that day by the manager, telling me he was going to charge me $100 for a hair dryer and an alarm clock. He accused me of stealing them. I promptly told him that they were missing from the room when I checked in, but didn't think anything of it, because it is, after all, and Econolodge, not the Marriot. I also reminded him that I have stayed their frequently, was balding (no need for a hairdryer), and that it was 2016 and most people, including myself, used their cellphone as an alarm clock. He then said that if I returned the items within the hour, he wouldn't charge me. I told him, that if he charged my credit card, it was going to get real ugly, real quick. He said something, and hung up. I promptly emailed Choice Hotels, gave the details, etc. They apologized, eventually the manager emailed me, in broken english, an apology, but no one comped me extra points. How would you handle this? It freaked me out, somewhat, as I've never been accused of theivery.
Oct 16, 2016, 9:33 pm
#2
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Wow, had a 'first' happen to me. Stayed at the Econolodge in Flowood, MS, as I have several times over the last 2 years, for business. Got up, left, got called later that day by the manager, telling me he was going to charge me $100 for a hair dryer and an alarm clock. He accused me of stealing them. I promptly told him that they were missing from the room when I checked in, but didn't think anything of it, because it is, after all, and Econolodge, not the Marriot. I also reminded him that I have stayed their frequently, was balding (no need for a hairdryer), and that it was 2016 and most people, including myself, used their cellphone as an alarm clock. He then said that if I returned the items within the hour, he wouldn't charge me. I told him, that if he charged my credit card, it was going to get real ugly, real quick. He said something, and hung up. I promptly emailed Choice Hotels, gave the details, etc. They apologized, eventually the manager emailed me, in broken english, an apology, but no one comped me extra points. How would you handle this? It freaked me out, somewhat, as I've never been accused of theivery.
Nov 14, 2016, 9:06 am
#4
Join Date: Feb 2003
Location: BTR; SW Alist, Marriott Titanium, Choice Diamond
Programs: National Rental - Executive
Posts: 322
I'm ready for alarm clocks to disappear from rooms. They go off at wrong times. Wake people up when not suppose to, and give annoying red light when trying to fall asleep.
