How Long for Choice Points to Post After Purchase?
Feb 27, 2015, 5:04 pm
#1
Original Poster
Join Date: Sep 2013
Location: SMF
Posts: 1,251
How Long for Choice Points to Post After Purchase?
I purchased points yesterday morning for an award redemption but while they've hit my credit card statement, they still haven't shown up in my account. Does anyone have any data points on long its taken for their points to post?
Mar 2, 2015, 2:53 pm
#2
Original Poster
Join Date: Sep 2013
Location: SMF
Posts: 1,251
Just as an update I received an email three days after purchasing the points online noting that my transactions was canceled because they couldn't verify my credit card information even though it showed as pending on my online CC statement. I went ahead and tried again with two different cards and each time I received an email 2-3 days following saying my transaction was canceled. I wish there was a number connected so I could call I find out what's going on. Hopefully this will help someone else who is considering purchasing Choice points.
Mar 3, 2015, 9:54 am
#3
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
This strikes as somewhat bizarre. Normally I'd think they'd be more than happy to sell you points. I'm curious if there's more to this story. Have you tried any of the phone #'s from their "contact us" page (link below)? tls
http://www.choicehotels.com/en/contacts
http://www.choicehotels.com/en/contacts
Mar 4, 2015, 12:30 pm
#4
Original Poster
Join Date: Sep 2013
Location: SMF
Posts: 1,251
It strikes me as rather bizarre as well. I just got off the phone with Choice Privileges support who said that they don't see anything wrong with my account but that they are unable to do the transaction over the phone because they sell points through points.com. The strange thing is that I used 4 different cards, cards that I use regularly and have used without issue since then. Maybe I'll try to call points.com, but at this point I don't know if its worth the hassle.