Go Back   FlyerTalk Forums > Miles&Points > Hotels and Loyalty Programs > Choice | Choice Privileges
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Mar 3, 12, 9:42 pm   #1
 
Join Date: Nov 2010
Posts: 396
Best Rate Guarantee is offering free room again!

Still remember the premature termination of their BRG free room offer in late November? This offer comes again!

Here are some highlight of the terms and conditions.

- Minimum difference required: US$1 (or equivalent in other currencies).
- Same currency: The lower rate offered by the third-party website must be quoted and priced in the same currency as listed on a Choice branded website.
- Time of claim: Within 24 hours from the booking time and at least 72 hours from 6pm of the date of arrival.
- Method to claim: Submit a claim form and will be contacted in 48 hours.
- Offer if approved: First night free and rate for subsequent nights is matched.

There are some common restrictions:
- Publicly available rate only: No negotiated rate, membership rate, opaque rate, etc.
- No first night free but only a price match if a lower rate is available on a Choice branded website than the rate on the third-party website.

Enjoy!
samwkchan is offline   Reply With Quote
Old Mar 4, 12, 3:12 pm   #2
 
Join Date: Dec 2000
Location: Philadelphia
Posts: 774
There's a Comfort Suites I want that has a "Deluxe room - 1 King" available for about a third less on some third party sites (Kayak, etc.) vs. the room on choicehotels.com. Choicehotels.com only has "suites" available for booking even though a quick call to the hotel confirmed that there are no deluxe rooms, only 1 bedroom suites and every King room is exactly the same.

Thoughts on if I could get this approved? Should I note it in the comments, i.e. "Jane Doe at the hotel confirmed that a deluxe room is the same room as a King Suite"?

Last edited by lowfareair; Mar 4, 12 at 3:17 pm.. Reason: hotel brand correction
lowfareair is offline   Reply With Quote
Old Mar 4, 12, 4:18 pm   #3
 
Join Date: Nov 2010
Posts: 396
Quote:
Originally Posted by lowfareair View Post
There's a Comfort Suites I want that has a "Deluxe room - 1 King" available for about a third less on some third party sites (Kayak, etc.) vs. the room on choicehotels.com. Choicehotels.com only has "suites" available for booking even though a quick call to the hotel confirmed that there are no deluxe rooms, only 1 bedroom suites and every King room is exactly the same.

Thoughts on if I could get this approved? Should I note it in the comments, i.e. "Jane Doe at the hotel confirmed that a deluxe room is the same room as a King Suite"?
I suppose that you may want to list all amenities to show that they are actually identical rooms.
samwkchan is offline   Reply With Quote
Old Mar 4, 12, 5:12 pm   #4
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: YYZ/KRK
Programs: UA*1K, A3*G, AS MVPG, BA Silver, CX Gold, IHG Plat, Marriott Gold, SPG Gold,Carlson Gold,Choice Gold
Posts: 13,746
Success!
That was easy!
__________________
My FlightMemory 2012: 124972 BIS, 2013: 157973 BIS, 2014 YTD: 92540 All leisure travel 134 countries visited
rankourabu is online now   Reply With Quote
Old Mar 5, 12, 10:12 am   #5
 
Join Date: Jul 2007
Location: EWR
Programs: AA, Delta, NWA,HHonors, Hyatt BF
Posts: 1,465
When they say 72 hours prior to 6pm on check-in date they mean it, I submitted a claim at 7:20pm last night for a Wednesday check-in and they bounced it based on that. Fair 'nough, I didn't read that detail until an hour 20 minutes too late
__________________
"Constantly choosing the lesser of two evils is still choosing evil." -Jerry Garcia
redreeper is offline   Reply With Quote
Old Mar 6, 12, 4:57 am   #6
 
Join Date: Mar 2001
Location: Milwaukee, Wi. USA
Posts: 667
Any limitation ...

Any sign yet of a limitation on the number of free rooms per month?

Remember, the old BRG Wyndham program eventually limited you to no more than 5 BRG rooms per month/12 per year.
LegalEagle is offline   Reply With Quote
Old Mar 6, 12, 10:23 am   #7
 
Join Date: Jul 2007
Location: EWR
Programs: AA, Delta, NWA,HHonors, Hyatt BF
Posts: 1,465
Quote:
Originally Posted by LegalEagle View Post
Any sign yet of a limitation on the number of free rooms per month?

Remember, the old BRG Wyndham program eventually limited you to no more than 5 BRG rooms per month/12 per year.
I was thinking about that. I didn't see mention of it anywhere....so far. These things seem to sprout new T&C's as they go along sometimes tho
__________________
"Constantly choosing the lesser of two evils is still choosing evil." -Jerry Garcia
redreeper is offline   Reply With Quote
Old Mar 6, 12, 10:40 am   #8
 
Join Date: Dec 2000
Location: Philadelphia
Posts: 774
Got the price match I mentioned above, after an initial rejection and being a hair stubborn.

Question: would a free BRG stay count towards the 8000 point bonus for 2 stays?
lowfareair is offline   Reply With Quote
Old Mar 6, 12, 1:04 pm   #9
 
Join Date: Nov 2010
Posts: 396
Quote:
Originally Posted by lowfareair View Post
Got the price match I mentioned above, after an initial rejection and being a hair stubborn.

Question: would a free BRG stay count towards the 8000 point bonus for 2 stays?
I have a question. Are you claiming a room at a refundable rate when a (cheaper) non-refundable rate is available at the time of booking?
samwkchan is offline   Reply With Quote
Old Mar 6, 12, 1:16 pm   #10
 
Join Date: Dec 2000
Location: Philadelphia
Posts: 774
Quote:
Originally Posted by samwkchan View Post
I have a question. Are you claiming a room at a refundable rate when a (cheaper) non-refundable rate is available at the time of booking?
I'm assuming you're referring to "If there is a rate available on a Choice branded website that is the same or lower than the Competing Rate, that rate will be offered for the entire Booking and you will not be eligible to receive the first night free." in the terms and conditions.

The rate I booked was refundable, and while there was an advance purchase rate on choicehotels.com for about 20% less than the rate I booked, it was still higher than the competing rate, so it does not have to be considered.
lowfareair is offline   Reply With Quote
Old Mar 6, 12, 2:48 pm   #11
 
Join Date: Sep 2009
Location: California
Posts: 41
Quote:
Originally Posted by lowfareair View Post
I'm assuming you're referring to "If there is a rate available on a Choice branded website that is the same or lower than the Competing Rate, that rate will be offered for the entire Booking and you will not be eligible to receive the first night free." in the terms and conditions.

The rate I booked was refundable, and while there was an advance purchase rate on choicehotels.com for about 20% less than the rate I booked, it was still higher than the competing rate, so it does not have to be considered.
Choice's advance purchase rate cannot be offered as it requires a Choice Privileges Membership. Membership rates do no apply to the BRG.
Freeroomguy is offline   Reply With Quote
Old Mar 6, 12, 6:08 pm   #12
 
Join Date: Nov 2010
Posts: 396
Quote:
Originally Posted by Freeroomguy View Post
Choice's advance purchase rate cannot be offered as it requires a Choice Privileges Membership. Membership rates do no apply to the BRG.
I don't agree with it because the exclusion of membership rates is listed under Competing Rate. It only disallows membership rates as competing rates.
samwkchan is offline   Reply With Quote
Old Mar 6, 12, 6:47 pm   #13
 
Join Date: Sep 2009
Location: California
Posts: 41
Quote:
Originally Posted by samwkchan View Post
I don't agree with it because the exclusion of membership rates is listed under Competing Rate. It only disallows membership rates as competing rates.
My last BRG was approved under these circumstances:

Booked Rate: $59.00 (Choice Best Available Rate)
Lower rate found: $55 (Refundable w/ free cancellation)

The Choice Hotels website still had a $47 non-refundable rate for this same room type but it WAS NOT offered to me even though it was a lower than my $55.

The BRG I did prior to this one was the same situation where the non-refundable choice rate was lower than my lower rate found. It too was approved.
Freeroomguy is offline   Reply With Quote
Old Mar 7, 12, 1:54 am   #14
 
Join Date: Aug 2010
Location: CPH
Programs: LH M&M, SK EB, UA MP, TK Miles & Smiles Elite, Marriott Gold, A-Club Plat, PC Plat, HH Gold, CC Gold
Posts: 3,948
How long does it take for them to reply?

Thanks in advance!
__________________
New to Marriott Rewards? Get up to 10k bonus points if you sign up through referral. Click here to send me your email address and I'll send you a referral ASAP.
nacho is offline   Reply With Quote
Old Mar 7, 12, 6:05 am   #15
 
Join Date: Aug 2010
Location: Portland, ME
Posts: 240
Quote:
Originally Posted by nacho View Post
How long does it take for them to reply?

Thanks in advance!
I have done 3 so far and if I file the claim in the evening, I usually hear from them via email before 11:30am the next day. I think they are based in Phoenix so there is a time delay.
robertwcook16 is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 2:02 pm.




SEO by vBSEO ©2011, Crawlability, Inc.