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Old Dec 24, 11, 9:15 pm   #1
 
Join Date: Feb 2011
Location: Chicagoland
Posts: 234
Question Choice Visa points not posting?

My first statement on my Choice Visa closed a few weeks ago and they received my payment on 12/15. However, no points (new member, points for purchases) have posted to my account. That seems really strange compared with the other loyalty cards I have, but this is my first Barclay's card. Is that normal?

Thanks!
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Old Dec 24, 11, 9:59 pm   #2
 
Join Date: Dec 2009
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Programs: DL Diamond, AMEX Business Platinum, AMEX Delta Reserve, DL SkyClub Member, Choice Diamond
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Quote:
Originally Posted by Lyssa View Post
My first statement on my Choice Visa closed a few weeks ago and they received my payment on 12/15. However, no points (new member, points for purchases) have posted to my account. That seems really strange compared with the other loyalty cards I have, but this is my first Barclay's card. Is that normal?
Thanks!
I have been told by CS at CP that it takes 2 billing cycles after 1st bill for points to post. Which means you should receive the points at the 3rd billing cycle.
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Old Dec 26, 11, 9:48 am   #3
 
Join Date: Feb 2011
Location: Chicagoland
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Quote:
Originally Posted by dd1612 View Post
I have been told by CS at CP that it takes 2 billing cycles after 1st bill for points to post. Which means you should receive the points at the 3rd billing cycle.
Alright, thanks for the info. That is kind of odd that it takes so long, but it's good to know.
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Old Dec 26, 11, 7:22 pm   #4
 
Join Date: Mar 2010
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I have the Choice Visa since May and my points always post within two days of my statement posting, including my first statement. I have had no problems at all with Barclay's.
You should definitely contact Barclay's and see why your points aren't posting. Perhaps they don't have your correct Choice account number?
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Last edited by onthego15; Dec 26, 11 at 7:49 pm. Reason: clariication
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Old Jan 6, 12, 9:25 am   #5
 
Join Date: Feb 2011
Location: Chicagoland
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Quote:
Originally Posted by onthego15 View Post
I have the Choice Visa since May and my points always post within two days of my statement posting, including my first statement. I have had no problems at all with Barclay's.
You should definitely contact Barclay's and see why your points aren't posting. Perhaps they don't have your correct Choice account number?
I contacted Barclays and could not really get a response. I finally contacted Choice and after some digging it seems that Barclays created a new account for me, so the points did post but I never saw them. They had to merge the two accounts and now it's really unclear which is my correct account number. I think they said both account numbers will work since now they are merged. That is kind of weird, but hopefully it will work out going forward.

I don't know what's wrong with Barclays, they had sent me a direct mailer to get me to apply that had my Choice number on it in the first place.
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Old Jan 6, 12, 11:47 am   #6
 
Join Date: Mar 2010
Location: mountains of western NC
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At one point, I had two Choice accounts also. But it only took a few days for them to delete the second, newer account, and I have had no problems since.
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