Go Back   FlyerTalk Forums > Miles&Points > Hotels and Loyalty Programs > Choice | Choice Privileges
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Sep 13, 10, 4:46 pm   #1
Original Member, Moderator: Travel Safety/Security, OMNI, OMNI/PR, and OMNI/Games
 
Join Date: May 1998
Location: PDX
Programs: TSA Refusenik charter member
Posts: 14,718
Choice Hotels International CEO to appear in 'Undercover Boss' 9/26

LINK


Quote:
The President and CEO of Choice Hotels International (Steve Joyce), one of the world's largest hotel chains, will be the first boss to make an undercover journey this fall when the second season premiere of UNDERCOVER BOSS airs Sunday, Sept. 26 (10:00-11:00 PM, ET/PT) on the CBS Television Network.

[...]

During the premiere episode, Steve Joyce hits the frontlines of his own company, which includes such popular hotel franchises as Comfort Inn, EconoLodge, Quality Suites and Cambria Suites, and receives an exhausting, up-close look at the industry while manning the front desk, cleaning rooms, plunging toilets and working with a maintenance crew at the world's largest EconoLodge.
__________________
I haven't lost my mind......I sold it on eBay!!
essxjay is offline   Reply With Quote
Old Sep 13, 10, 4:57 pm   #2
 
Join Date: Mar 2000
Programs: Hy-Vee Fuel Saver
Posts: 382
If the late game is on CBS in your market on that date, you may want to set your DVR to record an extra hour or so. CBS runs its entire Sunday night schedule on a delayed basis after a late game.
scruffy is offline   Reply With Quote
Old Sep 13, 10, 7:18 pm   #3
 
Join Date: Sep 2005
Location: Columbia, SC, USA
Programs: SPG Plat, US Silver, DL Coal, HH Gold, Vail Epic
Posts: 9,090
While manning the front desk, will he respond to any complaints about The Econo Lodge Inn & Suites® International Drive's additional fees?

"Daily Safe Fee: $1.69/night. To be paid upon arrival. Daily Surcharge of $3.11 per room per night."
sc flier is offline   Reply With Quote
Old Sep 14, 10, 7:47 am   #4
 
Join Date: Aug 2005
Location: DFW
Programs: DL GM, IHG PC Plat, Marriott Gld, Choice Priv Gld, Carlson Gold
Posts: 2,822
Quote:
Originally Posted by sc flier View Post
While manning the front desk, will he respond to any complaints about The Econo Lodge Inn & Suites® International Drive's additional fees?

"Daily Safe Fee: $1.69/night. To be paid upon arrival. Daily Surcharge of $3.11 per room per night."
That's hardly exclusive to that property - I've seen that fee at Comfort Inns as well.

This 'journey' should be really interesting - Choice has so many properties that are in real need of rennovation/ejection. IHG got the will to remove the low enders - maybe Choice should consider it as well.
pmaddock is offline   Reply With Quote
Old Sep 14, 10, 7:50 am   #5
 
Join Date: Sep 2010
Location: Canada
Programs: BAEC Blue
Posts: 266
Quote:
Originally Posted by sc flier View Post
While manning the front desk, will he respond to any complaints about The Econo Lodge Inn & Suites® International Drive's additional fees?

"Daily Safe Fee: $1.69/night. To be paid upon arrival. Daily Surcharge of $3.11 per room per night."
What is this fee? Can anyone elaborate? It seems like a joke, might as well call it a parking fee.
Austin Winters is offline   Reply With Quote
Old Sep 26, 10, 8:54 pm   #6
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: YYZ/KRK
Programs: UA*1K, A3*G, AS MVPG, BA Silver, CX Gold, IHG Plat, Marriott Gold, SPG Gold,Carlson Gold,Choice Gold
Posts: 14,268
I quite enjoyed this episode.

The scholarship bit was a nice touch.
__________________
My FlightMemory 2012: 124972 BIS, 2013: 157973 BIS, 2014 YTD: 150619 All leisure travel 135 countries visited
rankourabu is offline   Reply With Quote
Old Sep 27, 10, 7:41 am   #7
 
Join Date: Apr 2007
Location: Hotlanta
Programs: DL GM, SPG Plat, Hyatt Diamond, GPP Silver
Posts: 514
I enjoyed the show. The CEO seemed like a pretty good man. Hope he follows through on the promises he made. Almost willing to try a Cambria Suite after watching this 40 min. commerical.
__________________
Home is where the heart is and my heart is at home - L.S.
rwsatl is offline   Reply With Quote
Old Sep 27, 10, 12:23 pm   #8
 
Join Date: Aug 2005
Location: DFW
Programs: DL GM, IHG PC Plat, Marriott Gld, Choice Priv Gld, Carlson Gold
Posts: 2,822
I really have pretty mixed feelings about the show. The time at the Econolodge was probably the most accurate - most of those properties have some pretty darn serious issues. Getting stuck in the elevator was so funny I have to wonder if it was staged. However, I'm really surprised that the CEO didn't know Suburban's don't supply Cofee. They are on the lower rung of the chain after all.

Of course in the end I can only hope that the guy puts a lot of thought into the corp while he's working that waistline down. The fact remains that Choice is a very uneven experience - even within the same brand. There is so much opportunity for improvement.
pmaddock is offline   Reply With Quote
Old Sep 27, 10, 2:26 pm   #9
 
Join Date: Jul 2004
Location: SFO
Programs: Amtrak S+, UA 1K, AA louse, SY, VX, HH DIA, SPG Gold, MR Gold, Colbert Platinum, Transit Score 94
Posts: 3,886
Here's the full episode (likely viewable in the US only).
__________________
Modern Trains Now! | My FM | TSA Pre✓: 82/82 | 2014 UA Domestic Upgrades: 18/25; '13: 40/54; '12: 48/53; '11: 36/39; '10: 67/72
GoAmtrak is online now   Reply With Quote
Old Oct 5, 10, 4:49 pm   #10
 
Join Date: Mar 1999
Location: SFO
Programs: United 1K, AA Gold, SPG Gold, HHonors Gold, Hyatt Platinum, Marriott Gold
Posts: 2,230
I too very much enjoyed the episode and have a new respect and understanding of what their employees go through on a day to day basis.
jaguar is online now   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 3:08 pm.