Humiliated at ATL [private - non-TSA security screening]
#16
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 28,099
I too wonder if these were TSA Screening contractors. If so they fall under the umbrella of TSA and complaints could be directed to the DHS OIG.
#18
Original Poster
Join Date: Feb 2008
Location: CLE
Posts: 1,886
It was set up just like a TSA screening station.
#19
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 28,099
Think I would file a complaint. At least get on the record.
https://www.tsa.gov/contact-center/form/complaints
https://hotline.oig.dhs.gov/hotline/hotline.php
https://www.tsa.gov/contact-center/form/complaints
https://hotline.oig.dhs.gov/hotline/hotline.php
#20
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
File complaints with both TSA and ATL Police.
It's really hard to figure out who these people were and how this all ocurred as ATL does not use contractors for its checkpoints. But, as the people said they worked "for the airport." tale it at face value.
It's really hard to figure out who these people were and how this all ocurred as ATL does not use contractors for its checkpoints. But, as the people said they worked "for the airport." tale it at face value.
#24
Join Date: Oct 2008
Location: Happily living in Frenaros Cyprus having escaped the near-death experience called Sofia Bulgaria
Programs: Etihad Guest Gold, DL FO and 1MM, and a bunch of others at a low level
Posts: 2,052
I haven't been through ATL international to domestic security in a while, but when I did go through there regularly I found it to be a zoo with the security screeners (TSA or not) yelling and generally being rude to passengers, many of which were visiting this airport and the USA for the first time and did not understand what was going on or what they were supposed to do - not giving a good impression of the USA at all.
#26
Join Date: Aug 2012
Posts: 3,526
It takes a great deal of presence of mind to be able to do that, which most don't have especially after coming off an Internationale flight.
Last edited by TWA884; Aug 29, 2017 at 8:15 pm Reason: Merge consecutive posts by the same member; please use the multi-quote function
#27
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 28,099
Alarming a scanner does not justify aggressive or rude treatment by airport screeners, federal or contract. Each traveler deserves to be treated respectfully.
#28
Join Date: Mar 2012
Location: DCA
Programs: B6, AA, AS
Posts: 118
#30
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,784