A new low for TSA?
#1
Original Poster
Join Date: Feb 2009
Location: London NW10
Programs: UA 1K 1.5MM, BA Blue, Wyndham Diamond
Posts: 214
A new low for TSA?
A Las Vegas resident died at the end of July. He was cremated: the Crematorium put his ashes into a small container which was then sealed. They provided a Certificate of Contents, and a copy of the Death Certificate.
The deceased's 83 year-old friend intended to take the box from LAS to CHA for a memorial service. He is a member of the USAirways Frequent Flier scheme. Last Friday (August 8th) when he checked-in at the USAirways First Class desk in Terminal 1 at around 09:30, the agent assured him that there would not be a problem taking the box onto the aircraft. Because of his very impaired mobility, he was taken by wheelchair to the TSA Security special lane.
Despite being shown the two Certificates, the TSA operative took the box, broke its seal and tipped the contents on to a metal table. Some of the ashes fell onto the floor. The TSAO then took a sample away for testing. He repeated this twice. He grinned at the passenger's obvious distress. A supervisor was called: he, too, thought that the situation was amusing. Both refused to give their names. The passenger (who is not able to stand for longer than about a minute) was also forced to undergo a thorough pat-down. No doubt the CCTV tapes have been over-written or "lost".
A memorial service was marred by the ashes being treated in such a cavalier fashion. An elderly passenger was humiliated. Bravo, TSA!!!
The deceased's 83 year-old friend intended to take the box from LAS to CHA for a memorial service. He is a member of the USAirways Frequent Flier scheme. Last Friday (August 8th) when he checked-in at the USAirways First Class desk in Terminal 1 at around 09:30, the agent assured him that there would not be a problem taking the box onto the aircraft. Because of his very impaired mobility, he was taken by wheelchair to the TSA Security special lane.
Despite being shown the two Certificates, the TSA operative took the box, broke its seal and tipped the contents on to a metal table. Some of the ashes fell onto the floor. The TSAO then took a sample away for testing. He repeated this twice. He grinned at the passenger's obvious distress. A supervisor was called: he, too, thought that the situation was amusing. Both refused to give their names. The passenger (who is not able to stand for longer than about a minute) was also forced to undergo a thorough pat-down. No doubt the CCTV tapes have been over-written or "lost".
A memorial service was marred by the ashes being treated in such a cavalier fashion. An elderly passenger was humiliated. Bravo, TSA!!!
#3
FlyerTalk Evangelist
Join Date: Mar 2002
Location: An NPR mind living in a Fox News world
Posts: 14,165
Not Really...
They've done it before. As a matter of fact, they are quite good at the profane (All FT threads):
http://tinyurl.com/qyom43q
http://tinyurl.com/opnngut
http://tinyurl.com/o7ysu79
Of course, according to Blogdad Bob, it's all our fault: TSA Drivel
Anything in the print media? I couldn't find anything with a quick search.
http://tinyurl.com/qyom43q
http://tinyurl.com/opnngut
http://tinyurl.com/o7ysu79
Of course, according to Blogdad Bob, it's all our fault: TSA Drivel
Anything in the print media? I couldn't find anything with a quick search.
Last edited by FliesWay2Much; Aug 11, 2014 at 6:40 am
#4
Join Date: Oct 2005
Location: TPA
Programs: AAdvantage 2 million, Marriott Gold
Posts: 960
Things like this happen because they are allowed to abuse their power in the name of our 'safety'. But the discussion on Fox and Fiends or O'Reilly of this had been 'an attack' would have been how we need to change things because it is dramatic. Assume everyone is guilty and you will catch the bad guy is the motto here.
#5
Join Date: Jan 2013
Location: 대한민국 (South Korea) - ex-PVG (上海)
Programs: UA MM / LT Gold (LT UC), DL SM, AA PLT (AC), OZ, KE; GE and Korean SES (like GE); Marriott Gold
Posts: 1,995
The person to which this happened should do more than go the media. A letter to their Congressperson (be sure to do this BEFORE the election in November) should get a response.
#6
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Things like this happen because they are allowed to abuse their power in the name of our 'safety'. But the discussion on Fox and Fiends or O'Reilly of this had been 'an attack' would have been how we need to change things because it is dramatic. Assume everyone is guilty and you will catch the bad guy is the motto here.
#7
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Things like this happen because they are allowed to abuse their power in the name of our 'safety'. But the discussion on Fox and Fiends or O'Reilly of this had been 'an attack' would have been how we need to change things because it is dramatic. Assume everyone is guilty and you will catch the bad guy is the motto here.
Mike