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TSA Procurement Opportunities (as of 8/5/14)

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TSA Procurement Opportunities (as of 8/5/14)

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Old Aug 5, 2014, 10:03 am
  #1  
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TSA Procurement Opportunities (as of 8/5/14)

There are current TSA future procurement notices that may be of interest on this forum. These include:

"The Government has a requirement for four (4) Seated Shooting Aircraft Simulators in support of the Federal Flight Deck Officer (FFDO) program with an option to purchase an additional four (4)."

"The Transportation Security Administration requires a turn-key, transportation security -specific, Enhanced Domain Awareness (EDA) to generate observation reports. The EDA service is open source media monitoring, social network monitoring analysis and awareness integration."

"The Transportation Security Administration (TSA), Office of Security Policy and Industry Engagement (OSPIE), is seeking contractor support to reproduce/edit (Current Highway guides-Highway Infrastructure, Trucking, Motorcoach, and School Bus) and create new guides and provide content with the assistance of TSA Modal Specialist for domain awareness security guides for the following modes of transportation, Pipeline, Maritime, Freight Rail, Cyber Security, Mass Transit. These domain awareness guides will serve as a tool for identified Surface stakeholders to increase their security awareness and security posture by providing recommendations and modal-specific best-practices."

"Implementation and modification of an existing stand-off threat detection capability, known as the SPO stand-off threat detection system, to enable the screening of a subset of the travelling population ‘on the move’ providing real-time information about an individual’s potential threat to the local population and environment, and enables transportation security screeners to make well informed decisions about initiating an escalation of security protocols on a specific individual."
So TSA seems to still be interested in monitoring on-line activities. Also, TSA seems to be enhancing its involvement in freight transportation.

"Stand-off threat detection capability" appears to be the ability for TSA to detect threats from a distance. One vendor claims that its product can detect guns and such up to 4 meters away. TSA checkpoint queue scanning, anyone?
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Old Aug 5, 2014, 11:03 am
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Originally Posted by Schmurrr
There are current TSA future procurement notices that may be of interest on this forum. These include:



So TSA seems to still be interested in monitoring on-line activities. Also, TSA seems to be enhancing its involvement in freight transportation.

"Stand-off threat detection capability" appears to be the ability for TSA to detect threats from a distance. One vendor claims that its product can detect guns and such up to 4 meters away. TSA checkpoint queue scanning, anyone?
You actually believed the TSA when it said it wasn't going to monitor social media?
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Old Aug 5, 2014, 12:16 pm
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Oops - duplicate.
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Old Aug 5, 2014, 5:38 pm
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Originally Posted by petaluma1
You actually believed the TSA when it said it wasn't going to monitor social media?
Well, WE didn't, but given that Congress believed CIA when they said they wouldn't ever dream of spying on Congress members and hacking their computers in clear violation of multiple laws, I'm sure that Congress believes that TSA has nothing but angels and butterflies monitoring social media with the most non-invasive techniques imaginable.
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Old Aug 10, 2014, 12:18 pm
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I found some more procurement docs that I thought were interesting.

  • Award of a contract for gym memberships for TSA staff near the airport on Phoenix. Why?
  • Advance notice of an RFP for boarding pass scanners. This program "supplements TSO manual processes, reducing dependency on the TSO to visually inspect boarding passes to verify passenger vetting status." No cost is provided in the notice, but it will likely cost millions to implement this, even though TSA has not provided any reviewable studies to support boarding pass inspection in the first place.
  • Cancellation of a solicitation for administration of "pre-employment assessments." What is most interesting to me is that the original reads like a technology procurement, which would seem to confirm past criticisms of TSA as an organization that throws money at technology even when technology solutions might not be appropriate. "The CATS system will be used by TSA to evaluate candidates for a variety of positions including administrative, management, professional, and executive positions. These positions will be in a variety of business, technical, and security operations-related disciplines at the entry-level, team lead, first-line supervisor, manager, and executive levels. The CATS shall be Commercial-off-the-Shelf (COTS) technology..."
  • Information sought for creation of a Customer Service Center. Does that sound like a step in the right direction? It's not! The notice explains that "[TSA's Office of Human Capital] will be the leader in government customer service, providing a high quality customer experience to employment candidates and employees. Customer service will be provided via a number of technologies (i.e., phone, email and web) and assist candidates and employees by answering questions that can be easily answered using vendor-created/government-approved content and resources." TSA's "customer" is not the traveler but itself!

The TSA operations center is called the Freedom Center? Seriously?
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Old Aug 10, 2014, 2:03 pm
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Originally Posted by Schmurrr
Award of a contract for gym memberships for TSA staff near the airport on Phoenix. Why?
Why not? My employer has a gym onsite and offers free use to employees as part of our benefits package. There's substantial research that suggests that paying for fitness regimens actually saves money, because healthier employees require less time off due to illness and incur lower overall costs for healthcare for the company.

Originally Posted by Schmurrr
Advance notice of an RFP for boarding pass scanners. This program "supplements TSO manual processes, reducing dependency on the TSO to visually inspect boarding passes to verify passenger vetting status." No cost is provided in the notice, but it will likely cost millions to implement this, even though TSA has not provided any reviewable studies to support boarding pass inspection in the first place.
Sometimes, spending money is about improving the quality of the job. We've seen how trivially easy it is to get past a TDC with bogus documents.

Your point, however, on the lack of reviewable studies justifying inspecting boarding passes in the first place is well-taken.

Originally Posted by Schmurrr
TSA's "customer" is not the traveler but itself!
The question of who TSA's true "customer" is has been debated endlessly. Even the public statements of TSA employees differ on whether or not the traveling passenger should be considered a "customer".
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Old Aug 10, 2014, 4:21 pm
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Originally Posted by jkhuggins
There's substantial research that suggests that paying for fitness regimens actually saves money, because healthier employees require less time off due to illness and incur lower overall costs for healthcare for the company.
Looking at the average TSO, any gym benefits aren't working.



The question of who TSA's true "customer" is has been debated endlessly. Even the public statements of TSA employees differ on whether or not the traveling passenger should be considered a "customer".

Apparently no one in government understands the high school business class difference between a customer and a client, let alone how to act when you have both.
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Old Aug 10, 2014, 4:54 pm
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Originally Posted by SeriouslyLost
Looking at the average TSO, any gym benefits aren't working.
Well, we were just talking about Phoenix here. I have no idea if similar benefits are available to employees at other locations.

And just because those benefits are available doesn't mean folks take advantage of them. I have that benefit at work and ... well, let's just say that it's pretty apparent that I don't use it.


Originally Posted by SeriouslyLost
Apparently no one in government understands the high school business class difference between a customer and a client, let alone how to act when you have both.
Serious question here ... what's the difference? I've never had any formal business training, so I'll admit my ignorance on the topic ...
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Old Aug 10, 2014, 10:10 pm
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Originally Posted by jkhuggins
Serious question here ... what's the difference? I've never had any formal business training, so I'll admit my ignorance on the topic ...
Fair enough. The terms do often get thrown around willy nilly. A customer is someone you have a transactional relationship with. A client is someone you have an ongoing relationship with. When you go into Burger King and get a burger you are a customer. When Burger King comes into your office and signs a four year contract for 5 tonnes of dog meat then they are your client.
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Old Aug 10, 2014, 10:24 pm
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Originally Posted by SeriouslyLost
Looking at the average TSO, any gym benefits aren't working.

Lots of food places at most airports during slow periods see a lot of agents eating too much food not being burned off.




Apparently no one in government understands the high school business class difference between a customer and a client, let alone how to act when you have both.
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Old Aug 11, 2014, 3:30 am
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Originally Posted by jkhuggins
The question of who TSA's true "customer" is has been debated endlessly. Even the public statements of TSA employees differ on whether or not the traveling passenger should be considered a "customer".
"Victim" is the most appropriate word to describe passengers who are forced to interact with TSA.
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Old Aug 11, 2014, 4:03 am
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Originally Posted by SeriouslyLost
Looking at the average TSO, any gym benefits aren't working.

Apparently no one in government understands the high school business class difference between a customer and a client, let alone how to act when you have both.
Actually, it's more of a high school civics class thing - government employees seem to forget that, by definition, they are our employees, and we are their employers, if not their direct supervisors. We are the stockholders in their 'company', yet many of them seem to think that they are our lords and masters.

Last edited by WillCAD; Aug 11, 2014 at 5:13 am Reason: Typos!
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Old Aug 11, 2014, 4:17 am
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Originally Posted by WillCAD
Actually, it's more of a high school civics class thing - government employees seem to forget that, by definition, they are our employees, and we are their employers, if not their direct supervisors. We are thestockholders in their 'company', yet many of them seem to think that they are our lords and masters.
I've been getting a very poor return on this stock investment then
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Old Aug 11, 2014, 5:12 am
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Originally Posted by 84fiero
I've been getting a very poor return on this stock investment then
The return on our 'investment' is supposed to be freedom. We invest our money, and our obedience to the rules, and in return we're supposed to get a government free from abuse, oppression, and intrusiveness.

As such, I'd say you're right, our ROI has been mighty thin of late.
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Old Aug 11, 2014, 9:50 am
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Originally Posted by WillCAD
The return on our 'investment' is supposed to be freedom. We invest our money, and our obedience to the rules, and in return we're supposed to get a government free from abuse, oppression, and intrusiveness.

As such, I'd say you're right, our ROI has been mighty thin of late.
You left out infrastructure, development, & support, but you're still correct about the recent returns.
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