2013 Survey: How Effective is the Transportation Security Administration?
#16
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Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
Stats isn't your strong suit, is it? So long as they get ~500 or more results then they are likely statistically valid. That a majority of people here may dislike TSA may simply be a reflection of the wider population: the fact they dislike the TSA does not invalidate the results, no matter how much you might want that to be a reason to ignore the results - whatever they may be.
#17
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Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
Given the population numbers on FT, so long as they get a valid cross section of the membership participating and a high enough overall number then the results will be perfectly valid. I have some doubts about a few of the questions and the lack of check questions (eg. inverse correlation) but the results should be valid if they get over ~500 responses.
#19
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Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
It has been a while since I've taken statistics and survey design, but I do remember enough to know that statistics and survey design really aren't your "strong suit".
#20
Join Date: Feb 2011
Location: Based NYC
Programs: DL MM/PM, UA Plat, AA Exec Plat
Posts: 16
What would be interesting to me would be a question on the survey asking you to compare the effectiveness of TSA vs. the private contractors used prior to 9/11. And then a question rating the "efficiency" of the increased intrusiveness of TSA - ie, is the theoretical increase in safety proportionate to the additional effort?
#21
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Join Date: Dec 2012
Programs: A3, AA. Plasticy things! That give me, y'know, Stuff!
Posts: 6,293
Valid for what population? At best, you can extrapolate to the population that is readers of FT and/or frequentbusinesstraveler.com. Frankly, even then I think the "click on this link" method of sampling makes even that questionable. It has been a while since I've taken statistics and survey design, but I do remember enough to know that statistics and survey design really aren't your "strong suit".
#22
Join Date: Dec 2012
Location: SFO
Programs: UA 1MM, Marriott LT Plat, Hilton Diamond
Posts: 184
I was going through the pre-check line in Boston when I was selected for a random check. They swabbed my hands and put the fabric wipe into the machine which lit up with "Explosives Detected."
The TSA agent calmly steered me into a private room and two other agents followed. One was an observer and the other explained where he would be touching me and whether it would be palms in or palms out. After a rub down and examination of my carry on, I was free to go. Total time was under 10 minutes. Very professional.
The TSA agent calmly steered me into a private room and two other agents followed. One was an observer and the other explained where he would be touching me and whether it would be palms in or palms out. After a rub down and examination of my carry on, I was free to go. Total time was under 10 minutes. Very professional.
#23
Join Date: Mar 2011
Programs: United, American, US Airways
Posts: 3
No way to sunset
While my experiences with the TSA have been generally positive (with the exception of too many of my tax dollars standing around waiting for something), the concept of the TSA has no way to be tested. By that I mean, all systems need to be tested to see if they should be sunsetted. Since the threat of a hijacking is indeterminate there can be no end to the TSA and the resulting expenditures. The TSA was put in place when there were no safeguards, no security doors on cockpits and no pervasive surveillance like we have now. But there is no way to determine if the TSA has lived well past their prime or should be cut back.
#24
Join Date: Sep 2012
Location: Northern Virginia
Programs: 1MM; UA GS; United Club; Marriott Platinum (Lifetime Gold); SPG Gold; National Exec Elite; Global En
Posts: 77
While my experiences with the TSA have been generally positive (with the exception of too many of my tax dollars standing around waiting for something), the concept of the TSA has no way to be tested. By that I mean, all systems need to be tested to see if they should be sunsetted. Since the threat of a hijacking is indeterminate there can be no end to the TSA and the resulting expenditures. The TSA was put in place when there were no safeguards, no security doors on cockpits and no pervasive surveillance like we have now. But there is no way to determine if the TSA has lived well past their prime or should be cut back.
#25
Join Date: May 2008
Location: Atlanta Hartsfield Jackson International Airport
Programs: Delta PM, HHonors Diamond, Marriot Gold, SPG Gold, National Exec Elite
Posts: 26
Since I've been precheck (day 1 of it's initiation) I've had zero problems with the TSA. I'm not the average consumer though and I fly out of ATL where lines can often be 20-40 minutes in length. I don't feel that though as I simply bounce through my precheck line.
With that said there are airports (like BOS) where I just shake my head and wonder why after 12 years since 9/11 it's still being operated in the exact same way. With all the money being pumped into the TSA how can BOS still have 30+ minute lines every single day?
I'm not a TSA hater anymore than I'm a cop hater.. People hired to do a basic job lead by one of the most dysfunctional companies in America - the US Government.
I would answer that the TSA is a failed experiment. Not because of the ridicules lines and even more ridicules liquid and shoe rules though. Mostly because they have failed at stopping anything. All that money has produced zero results. So thumbs down TSA.
With that said there are airports (like BOS) where I just shake my head and wonder why after 12 years since 9/11 it's still being operated in the exact same way. With all the money being pumped into the TSA how can BOS still have 30+ minute lines every single day?
I'm not a TSA hater anymore than I'm a cop hater.. People hired to do a basic job lead by one of the most dysfunctional companies in America - the US Government.
I would answer that the TSA is a failed experiment. Not because of the ridicules lines and even more ridicules liquid and shoe rules though. Mostly because they have failed at stopping anything. All that money has produced zero results. So thumbs down TSA.
#26
Join Date: Mar 2011
Location: New Orleans, LA
Posts: 8
TSA Questionnaire
I filled out the questionnaire but I think it's fairly ineffective. It didn't ask about procedures, just if you think the TSA is effective. The TSA personnel have, for the most part, been acceptable. The TSA policies are fairly ridiculous - taking off shoes when they are very flat, open sandals makes no sense. One of the most stupid rules I've found lately is that in Mexico you can bring fresh batteries into the country but if the TSA finds them in your bag going home they confiscate them! They have to be in your camera - no loose batteries. My boyfriend got a whole, unopened pack of AAA's confiscate last September coming out of Cozumel! Perhaps a more extensive survey would be more effective.
#28
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
"If you scroll down, you'll see responses by frequency of flight, and they're not materially different. For those who have flown at least 3x in the past year, Excellent/Good/Fair/Poor/Don't Know was 16/41/28/14/1, while it was 10/42/31/11/6 for those who hadn't flown, and 13/41/30/12/4 for the overall sample. So, the (somewhat) more frequent fliers were more likely to rate the TSA poor (14% vs 11%) than the non-flyers, but also more likely (16% vs 10%) to rate them excellent. "
#29
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
Rather than promoting it this way, it would have been better to send PMs to, say, 2000 randomly-selected flyertalkers, asking them to participate, and limiting participation to them.
#30
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
What would be interesting to me would be a question on the survey asking you to compare the effectiveness of TSA vs. the private contractors used prior to 9/11. And then a question rating the "efficiency" of the increased intrusiveness of TSA - ie, is the theoretical increase in safety proportionate to the additional effort?
"18-29 year olds were both more positive about the TSA than older respondents (67% excellent or good vs. 45% for 65-plus), _and_ more likely to have flown (60% 1x or more, vs. 33% for the 65-plus)."