Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Chase | Ultimate Rewards
Reload this Page >

Chase Product Change/Card Conversion: Downgrade, Upgrade, Keep or Cancel? (2016-2019)

Community
Wiki Posts
Search
Old Feb 12, 2016, 8:56 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: beltway
This is the general 2016-2019 thread for weighing the relative merits
of keeping, downgrading, or canceling Chase-issued credit cards.


Post-2019 discussion continues in this thread.

What's the main reason people product change (PC)?
The benefits offered by a particular card, might suit you better than the card you are holding. Many people, unable to qualify for a new Chase Sapphire Reserve application, upgraded from the Sapphire Preferred to the Sapphire Reserve, because the benefits of the CSR's cash reimbursements made the annual fee a nominal difference the first year. And vice versa- the onerous $450 yearly fee of the CSR makes an appealing case to downgrade to the Sapphire Preferred, and eventually to the no-fee Sapphire or a Freedom card.

Many people product change to avoid the annual fees on the premium versions of the card. Keeping the card open, via a product change, keeps the account open. This allows you to retain the seasoned account, and the banking relationship that the older card has established with Chase.

Why not just cancel the card and be done with it?
This may be the right choice for you, but others want some of the card benefits without having to reapply. Also, Chase has become very restrictive for new card applicants. For Chase cards, you must wait 24- 48 months since the last time you received a bonus before reapplying. Please see the threads on the individual cards for updated overlay rules.

An additional (and more stringent) overlay is the infamous 5/24 rule, which Chase instituted in May 2016 as a counter-measure against churning, or, as they refer to it, "Serial Starters." The 5/24 rule is that you won't be eligible for most Chase card products if you've opened more than 5 credit cards in 24 months. For more on this and other application-related issues, see the current "Applying for Chase Credit Cards " Master thread.

Finally, canceling certain cards--those earning Chase Ultimate Rewards--may deprive you of the ability to exchange UR for miles/points in air & hotel programs. See Ultimate Rewards transfer partners, times & rules.

Is there any way I can keep a card without paying the annual fee?
See Chase Retention Bonuses: June 2015-Present

Are there any restrictions on product changes?
Product changes are only allowed within the same card "family," and are not permitted between business and personal cards. Also, Chase cites the federal CARD Act to deny product changes on any account less that one year old.

Will a product change count as a new card?
No, you will keep your same card number, "opened on" date, credit line, automatic payment arrangements, etc. A product change does not count against Chase's 5/24 limitations on new cards.

Will I get a signup bonus when I change?
No, product changes do not result in point bonuses. Signup bonuses are reserved for new applicants only. For the complete list of public sign up offers, check the Chase sitemap here: https://creditcards.chase.com/sitemap

Is there a place I can look to compare cards?
Go here: https://creditcards.chase.com/credit...D=177087865887
Click: All cards
Place a checkmark in the Compare box for up to three cards.
Click: Compare cards...and you should see a side-by-side display.

I've figured out what I want to switch to. How do I product change my card?
Call the number on the back of your card.

Product changes for the Ultimate Reward Business and Personal Card Family

The UR family of cards includes the Chase Ink business cards, the Freedom Unlimited, the Freedom Card, and the Chase Sapphire Preferred, Reserve and Sapphire.

The Slate (personal) card is also available to downgrade to. It has no annual fee and does not earn any type of reward points. It offers a low fee (currently 0% for the first 60 days) balance transfers and APR.

Personal Cards
  • Freedom: 5X points in rotating quarterly categories up to $1500 spend per quarter. If you max out the $1500 every quarter, it totals 7500 UR per quarter, or 30,000 UR per year.
  • Freedom Unlimited: 1.5X for all spending, no bonus categories. $20,000 in spend would net 30,000 UR per year.
  • Sapphire Reserve: $450 annual fee, $300 annual travel credit, 3X points for travel and dining. Books travel through the UR portal for 1.5 per dollar. Lounge access and other goodies. See the thread here for details.
  • Sapphire Preferred: $95 annual fee, 2X points for travel & dining
  • Sapphire: Not available to new applicants. Available as a product downgrade/change only, must tier down from the Sapphire Reserve to Sapphire Preferred to Sapphire or Freedom cards. No annual fee. Some Customer Service Reps are citing that the original product (i.e., the CSR), must be held for one year before downgrading. Please provide data points in the thread if this happens to you.


Business Cards
  • Ink Plus: $95 annual fee, 5X office supplies, 5X cellular/landline/cable; 2X gas and hotels
  • Ink Preferred: 3x on travel, shipping, internet/phone/cable, & some online advertising.
  • Ink Cash: No annual fee, 5X office supplies, 5X cellular/landline/cable; 2X gas and restaurants

If you still have a legacy Ink Classic or Ink Bold business card, neither of which is available for new signups, you can product change to one of the other Ink cards.

Considerations for downgrading/upgrading:

Can I combine my UR points?
Yes, UR can be combined freely across the cardholder's own personal and business accounts.

What about transfering my UR to another person's Chase UR account? To their air/hotel partner account?
With restrictions, UR from a personal card can be transferred to a person living at the same address. Business cards allow transfer to owners of the company listed as authorized users.

However, be warned that there are transfer restrictions. Unauthorized transfers have resulted in shut-downs. Review the Chase T&C for details before planning a transfer. For discussion, see http://www.flyertalk.com/forum/chase...-accounts.html.

The Freedom cards, no-fee Ink Cash, and no-fee Sapphire cards do not allow UR transfer to airline/hotel partners. If you are downgrading from a premium UR card and will only have no-fee cards left, it may be prudent to transfer your points to the partner of your choice beforehand.

I know I can use UR to pay for travel directly (as opposed to transfering points into a travel partner program). Do the Chase UR cards differ on this?
Only the Sapphire Reserve books travel on the UR portal for 1.5. So you can stack your card bonus opportunities when your UR points are combined into your CSR account and used for booking travel. If, for instance, you earned 5x on your Ink Plus on your phone bill, and combine those 5x Ink earned points into your CSR's UR account, you'll now get an additional .5 in value when you redeem them on the travel portal.

Product Changes for United Airlines Cards

There are options to downgrade or upgrade UA cards.
  • United Mileage Plus Card- no annual fee, 1 UA mile per $2 in spend
  • United Mileage Plus Explorer Card- $95 annual fee, 1 mile per dollar earning, additional award inventory on UA, free checked bag, 25% bonus on the shopping portal.
  • United Plus Club Card- $450 annual fee, 1.5 miles per $1, many additional premium card benefits
  • Business Cards for the Mileage Plus and Club Card give you a choice to upgrade or downgrade between those two.

Southwest Airlines Cards

The difference here is a nominal $30/3000 points per year.

Personal cards
  • Plus Card- $69 annual fee, 3000 bonus points upon renewal
  • Premiere Card- $99 annual fee, 6000 bonus points upon renewal
The Business cards also have a Plus and Premiere version.
Print Wikipost

Chase Product Change/Card Conversion: Downgrade, Upgrade, Keep or Cancel? (2016-2019)

Thread Tools
 
Search this Thread
 
Old Aug 22, 2017, 11:59 pm
  #541  
 
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,930
Originally Posted by rocky_nnc
Has someone been able to downgrade Ink Preferred to Ink Cash?
3x to 5x ( NO AF)
Have you called and asked them? What did they say? You may have to have had it for a year.
mhdena is offline  
Old Aug 23, 2017, 4:50 am
  #542  
 
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
Business cards are not subject to the one year rule.
Magic Pickles is offline  
Old Aug 23, 2017, 6:38 am
  #543  
 
Join Date: Jul 2013
Posts: 384
I had to wait a year to downgrade each of my Ink Plus cards.
takeshi74 is offline  
Old Aug 23, 2017, 9:11 am
  #544  
 
Join Date: Jan 2016
Programs: Ink/Sapphire/Freedom/SPG
Posts: 338
well just looking at my options , haven't completed a year yet, but doesn't look a good option to keep Ink Preferred than cash,
rocky_nnc is offline  
Old Aug 24, 2017, 3:08 pm
  #545  
 
Join Date: Apr 2012
Posts: 432
Originally Posted by trikotret
I think they need to keep 500 credit line on the card that's being closed and transfer the rest to card you keeping. That's what happened to me before.
Thanks, will relay the info.

Originally Posted by pallhedge
What purpose does retaining opening date serve?

The CF/CSR is a phenomenal combination at no additional cost. It's a shame your friend is forfeiting the valuable 5x UR categories.
Yeah not much I can do, but he does have very low AAoA and looking to consolidate. It makes sense for him, he redeems for cash *gasp*.

Originally Posted by Diplomatico
Many people in these types of forums tend to get really wrapped up in the AAoA concept to the detriment of all else.

I agree....would cost nothing to simply retain the CF instead of the rigamarole described.
He doesn't care but I agree, I love my trio of Chase cards. Just wish they would implement unique acct numbers for AU.

Originally Posted by pallhedge
In fact, the AAoA "concept" is actually a misconception. Canceling a credit card won't affect one's AAoA for 10 years.
It's up to 10 years, closed accounts can fall off at anytime before then.

Thanks everyone for the insight
Nick92 is offline  
Old Sep 10, 2017, 5:55 am
  #546  
 
Join Date: Jul 2016
Posts: 495
"Consolidate" (Consolidation of) Chase Credit Cards

How does one consolidate a Chase Freedom (20+ years credit history) and a Chase Sapphire Reserve Card (1year credit history), with the intent to have only one card (with the # of the Chase Freedom since it has a longer credit history), but that card should be the Chase Sapphire Reserve flavor (since I prefer its benefits). Is this possible?
edealinfo12345 is offline  
Old Sep 10, 2017, 8:11 am
  #547  
Hilton Contributor Badge
 
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,793
Why does it matter the length of time you've had the specific card? Your credit report will still reflect the history of your closed card as part of your credit score/profile.

Neil
missamo80 is offline  
Old Sep 10, 2017, 8:20 am
  #548  
 
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
I'm not sure why you want to close the Freedom? I use mine for the 5% rotating categories and then transfer the points to my CSR. It the best use of both.
jjmiller69 is offline  
Old Sep 10, 2017, 8:36 am
  #549  
 
Join Date: Jul 2016
Posts: 495
Originally Posted by missamo80
Why does it matter the length of time you've had the specific card? Your credit report will still reflect the history of your closed card as part of your credit score/profile.

Neil
In all financial forums that I have been to, they always recommend keeping open your oldest credit card. So, of the two cards, it would be better, in terms of the impact to one's FICO score, to have the 20+ yr card open and the 1 yr card closed (assuming everything thing else is the same), rather than the other way around.
edealinfo12345 is offline  
Old Sep 10, 2017, 8:38 am
  #550  
 
Join Date: Jul 2016
Posts: 495
Originally Posted by jjmiller69
I'm not sure why you want to close the Freedom? I use mine for the 5% rotating categories and then transfer the points to my CSR. It the best use of both.
My proportion of spending in the Freedom 5% categories, compared to all other categories is relatively small. I would rather just carry 1 credit card instead of the CSR and Freedom.
edealinfo12345 is offline  
Old Sep 10, 2017, 8:50 am
  #551  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Originally Posted by edealinfo12345
My proportion of spending in the Freedom 5% categories, compared to all other categories is relatively small. I would rather just carry 1 credit card instead of the CSR and Freedom.
Pistotikikartaphobia?
RNE is offline  
Old Sep 10, 2017, 9:32 am
  #552  
 
Join Date: Jul 2016
Posts: 495
Originally Posted by RNE
Pistotikikartaphobia?
Not really; I hold other cards as well; just trying to minimize carrying a bunch of them.
edealinfo12345 is offline  
Old Sep 12, 2017, 6:25 am
  #553  
 
Join Date: Sep 2011
Posts: 1,857
Originally Posted by edealinfo12345
Not really; I hold other cards as well; just trying to minimize carrying a bunch of them.
Do you not have a sock drawer you can keep it in?

Don't carry it and don't close it. That combination would seem to solve all your problems.
pallhedge is offline  
Old Sep 14, 2017, 12:53 pm
  #554  
 
Join Date: Oct 2016
Posts: 18
I know this is probably asked many times, though I do not know how to research for my question below:

My wife and I both have CSR cards. I know she can transfer her UR points to my CSR account. Did it few times.

If my wife does a product change to Freedow and start using that. Can she still transfer points from Freedow card to my CSR account?
fh2000 is offline  
Old Sep 14, 2017, 1:57 pm
  #555  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by fh2000
I know this is probably asked many times, though I do not know how to research for my question below:

My wife and I both have CSR cards. I know she can transfer her UR points to my CSR account. Did it few times.

If my wife does a product change to Freedow and start using that. Can she still transfer points from Freedow card to my CSR account?
Yes. Just do it yourself at UR website, or make a request via SM
gnomey is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.