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Chase has stopped transfers to Korean Air [now back]

Chase has stopped transfers to Korean Air [now back]

Old Nov 21, 2014, 4:55 pm
  #1  
Original Poster
 
Join Date: Apr 2010
Posts: 99
Smile Chase has stopped transfers to Korean Air [now back]

I just went to transfer miles to book my honeymoon flights - mine transferred fine, and I went to transfer to my wife's account and it gave me an error.

I called Chase and they said they have removed the ability to transfer to Korean Airlines, with no notice at all and no further information.

Wonderful.
j-rad is offline  
Old Nov 21, 2014, 7:27 pm
  #2  
Used to be 'flymanbeast'
 
Join Date: Jul 2011
Programs: Delta silver/marriot platinum
Posts: 2,795
Did you try calling again?
howtofreetravel is offline  
Old Nov 21, 2014, 8:02 pm
  #3  
 
Join Date: Jul 2002
Posts: 3,623
KE does seem to be missing from the Ultimate Rewards transfer page. No notice anywhere of any change. Troubling if this is a permanent thing.
xooz is offline  
Old Nov 21, 2014, 8:24 pm
  #4  
 
Join Date: Dec 2009
Location: BOS (South End)
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Yep, plug was pulled today...no notice whatsoever. Just spoke with a rep and even she was surprised and unaware. Not sure which party ended the partnership but if this is final another devaluation.
Sterndogg is offline  
Old Nov 21, 2014, 8:26 pm
  #5  
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Chase told me it was Korean Air's decision, but I spoke with the Skypass department at KE after and they had no idea it happened.
j-rad is offline  
Old Nov 21, 2014, 8:38 pm
  #6  
 
Join Date: Sep 2008
Location: BWI
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This is terrible. Was a nice way to get on skyteam using chase points. Ugh. Interesting that this happened not long after another Asian carrier (Singapore) was added...How many months later? Maybe this was planned but not announced?

Any thoughts on another Skyteam carrier being added?
farbster is offline  
Old Nov 21, 2014, 8:40 pm
  #7  
 
Join Date: Aug 2012
Programs: HH Diamond, Hyatt Globalist, Marriott Gold, Club Carlson Gold, National EE, *G
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I feel bad for those who have orphaned miles. I heard one person who transferred the miles to KE for himself, but not his wife - now he's stuck with enough miles just for himself.
PointsNmiles is offline  
Old Nov 21, 2014, 8:42 pm
  #8  
 
Join Date: Jul 2013
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I see it on CSP UR site. Not pulled!
Blueskyheaven is offline  
Old Nov 21, 2014, 8:43 pm
  #9  
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Posts: 99
Originally Posted by PointsNmiles
I feel bad for those who have orphaned miles. I heard one person who transferred the miles to KE for himself, but not his wife - now he's stuck with enough miles just for himself.
Sounds like me...

Chase said it's not their problem that I'm stuck with 80k in KE... nice customer service.
j-rad is offline  
Old Nov 21, 2014, 9:26 pm
  #10  
 
Join Date: Aug 2012
Programs: HH Diamond, Hyatt Globalist, Marriott Gold, Club Carlson Gold, National EE, *G
Posts: 469
Originally Posted by j-rad
Sounds like me...

Chase said it's not their problem that I'm stuck with 80k in KE... nice customer service.
That's not right at all..sorry to hear that
PointsNmiles is offline  
Old Nov 21, 2014, 10:29 pm
  #11  
Used to be 'flymanbeast'
 
Join Date: Jul 2011
Programs: Delta silver/marriot platinum
Posts: 2,795
Originally Posted by j-rad
Sounds like me...

Chase said it's not their problem that I'm stuck with 80k in KE... nice customer service.
Maybe chase is trying to hint something at you?
howtofreetravel is offline  
Old Nov 21, 2014, 10:37 pm
  #12  
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Originally Posted by Blueskyheaven
I see it on CSP UR site. Not pulled!
It's gone for me.
philemer is offline  
Old Nov 22, 2014, 5:59 am
  #13  
Formerly known as FTRox87
 
Join Date: Sep 2012
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take it with a grain of salt, one Chase rep said the partnership ended last week on the 16th and they're just updating the site now.

said KE was too difficult to work with which I guess kinda makes sense cause they arent the most straight forward FFP/redemption airline out there. have to jump thru several hoops and for those who arent mile nerds like us, it can be quite a confusing hassle for your avg Chase customer or even service reps.
FTR 787 is offline  
Old Nov 22, 2014, 8:04 am
  #14  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
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Originally Posted by farbster
This is terrible. Was a nice way to get on skyteam using chase points. Ugh. Interesting that this happened not long after another Asian carrier (Singapore) was added...How many months later? Maybe this was planned but not announced?

Any thoughts on another Skyteam carrier being added?


I'll go out on a giant limb and say Aeroflot
rgAAFT is offline  
Old Nov 22, 2014, 8:14 am
  #15  
 
Join Date: May 2010
Location: DFW
Programs: AAdvantage Plt, Hyatt Plt, Hilton Gold, SPG Gold.
Posts: 69
Gone for me as well. I don't recall any updates from Chase. If they did pull KE without any notice that would be rather unfortunate and a poor showing on Chase's part. I was looking forward to flying on KE.
system error is offline  

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