May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Aug 26, 2016, 12:28 pm
#1186
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,654
The bank, no. The bankruptcy court (in Chapter 7), yes. So *Chase* couldn't do it, but the court may well find it necessary to liquidate the equity in the home to pay Chase back.
Aug 26, 2016, 2:18 pm
#1187
Join Date: Oct 2011
Posts: 4,166
Who are you to decide this? A lot of resellers spend a ton at specific stores. I spend a ton at specific stores every year and it's all legitimate inventory purchases, many times above your stated $40,000 in 3 months.
Aug 26, 2016, 2:31 pm
#1188
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
Also, many people who do this recyle their credit limit over and over again. This means many times they're spending more than their stated income. A big red flag.
Aug 26, 2016, 2:48 pm
#1189
Join Date: Nov 2014
Location: IAD/DCA/BWI
Programs: Marriott Gold, SPG Gold, AA Gold, Hyatt Platinum, Virgin America Elevate Gold
Posts: 225
He didn't decide this. He gave an opinion. But it's probably true. If someone is spending $40,000 a month at office supply stores earning 5pts/$, Chase is losing money and will probably shut you down.
Also, many people who do this recyle their credit limit over and over again. This means many times they're spending more than their stated income. A big red flag.
Also, many people who do this recyle their credit limit over and over again. This means many times they're spending more than their stated income. A big red flag.
Aug 26, 2016, 2:51 pm
#1190
Join Date: Oct 2011
Posts: 4,166
He didn't decide this. He gave an opinion. But it's probably true. If someone is spending $40,000 a month at office supply stores earning 5pts/$, Chase is losing money and will probably shut you down.
Also, many people who do this recyle their credit limit over and over again. This means many times they're spending more than their stated income. A big red flag.
Also, many people who do this recyle their credit limit over and over again. This means many times they're spending more than their stated income. A big red flag.
This is a business card, and many businesses spend heavily at office supply stores for many reasons. There's a cap on yearly 5X for a reason
Aug 26, 2016, 2:54 pm
#1191
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
He said "it seems" not these are the facts. What are you getting so upset about? Are you afraid Chase is getting ready to shut you down?
Aug 26, 2016, 3:50 pm
#1192
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,654
He didn't decide this. He gave an opinion. But it's probably true. If someone is spending $40,000 a month at office supply stores earning 5pts/$, Chase is losing money and will probably shut you down.
Also, many people who do this recyle their credit limit over and over again. This means many times they're spending more than their stated income. A big red flag.
Also, many people who do this recyle their credit limit over and over again. This means many times they're spending more than their stated income. A big red flag.
I've spent more than my monthly stated income on my Chase cards several times, most of it due to business travel. But I've never continued to do this month after month after month after month. At some point, the red flags go up. And if you're Chase, you wonder if the mysterious money stream that these people are using to pay off their cards is going to dry up, and leave the bank holding the bag.
Aug 27, 2016, 12:03 pm
#1193
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
That, I think, is the big one. People who MS and push many times more spend through their cards than their income. You have people with a $150k a year income putting $40k in spend in 3 months on their Chase cards, all at office supplies stores. To Chase, this looks like they're money laundering, trying to convert money into MOs, use the MOs to pay the CC bills, and use the CCs to buy GCs.
I've spent more than my monthly stated income on my Chase cards several times, most of it due to business travel. But I've never continued to do this month after month after month after month. At some point, the red flags go up. And if you're Chase, you wonder if the mysterious money stream that these people are using to pay off their cards is going to dry up, and leave the bank holding the bag.
I've spent more than my monthly stated income on my Chase cards several times, most of it due to business travel. But I've never continued to do this month after month after month after month. At some point, the red flags go up. And if you're Chase, you wonder if the mysterious money stream that these people are using to pay off their cards is going to dry up, and leave the bank holding the bag.
Aug 27, 2016, 12:48 pm
#1194
Join Date: Jun 2008
Location: BAY AREA
Posts: 1,125
So basically chase if going after people who abuse the bonus category? I use my personal card to buy inventory for my business and I spend anywhere between 50-80k a month. I send a few monthly payments since my credit line can't handle that volume. I only earn 1.5 points though. Lol
Aug 27, 2016, 12:51 pm
#1195
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
So basically chase if going after people who abuse the bonus category? I use my personal card to buy inventory for my business and I spend anywhere between 50-80k a month. I send a few monthly payments since my credit line can't handle that volume. I only earn 1.5 points though. Lol
Dont know about credit card but for checking accounts, it has been known banks closed the checking accounts if being used for business per the transaction pattern. Banks want business spend being put on business accounts. Though they dont seem to have objection the other way round. Must be something to do with compliance.
Aug 27, 2016, 12:53 pm
#1196
Join Date: Jun 2008
Location: BAY AREA
Posts: 1,125
Be careful to use your personal card for business purpose.
Dont know about credit card but for checking accounts, it has been known banks closed the checking accounts if being used for business per the transaction pattern. Banks want business spend being put on business accounts. Though they dont seem to have objection the other way round. Must be something to do with compliance.
Dont know about credit card but for checking accounts, it has been known banks closed the checking accounts if being used for business per the transaction pattern. Banks want business spend being put on business accounts. Though they dont seem to have objection the other way round. Must be something to do with compliance.
Aug 27, 2016, 1:10 pm
#1197
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,654
So basically chase if going after people who abuse the bonus category? I use my personal card to buy inventory for my business and I spend anywhere between 50-80k a month. I send a few monthly payments since my credit line can't handle that volume. I only earn 1.5 points though. Lol
Aug 31, 2016, 10:05 am
#1198
Join Date: Aug 2013
Posts: 1,207
That, I think, is the big one. People who MS and push many times more spend through their cards than their income. You have people with a $150k a year income putting $40k in spend in 3 months on their Chase cards, all at office supplies stores. To Chase, this looks like they're money laundering, trying to convert money into MOs, use the MOs to pay the CC bills, and use the CCs to buy GCs.
I've spent more than my monthly stated income on my Chase cards several times, most of it due to business travel. But I've never continued to do this month after month after month after month. At some point, the red flags go up. And if you're Chase, you wonder if the mysterious money stream that these people are using to pay off their cards is going to dry up, and leave the bank holding the bag.
I've spent more than my monthly stated income on my Chase cards several times, most of it due to business travel. But I've never continued to do this month after month after month after month. At some point, the red flags go up. And if you're Chase, you wonder if the mysterious money stream that these people are using to pay off their cards is going to dry up, and leave the bank holding the bag.
Also it is not unusual to spend more than your income on a BUSINESS card. The average business return on purchases for certain retailer/storefront businesses is 3-5% that means if I claim a reselling business where I make 40K a year, it would not be unreasonable for me to spend 800K a year on it... and it wouldn't be unreasonable if most of that was with the same locations day after day. It might be a flag if they are all the same amount or multiples of the same amount however...
Aug 31, 2016, 10:22 am
#1199
Join Date: Apr 2014
Location: DC
Posts: 360
To Chase, this looks like they're money laundering, trying to convert money into MOs, use the MOs to pay the CC bills, and use the CCs to buy GCs.
Sep 1, 2016, 10:08 pm
#1200
Join Date: Nov 2011
Posts: 1,944
Update 2:
Thank everyone for info, really appreciate it! I have faxed a letter to Chase Executive Office to investigate the account closure, Just got a confirmation from them saying they are doing investigation. I will keep everyone posted. I also checked wife's credit reports from 3 bureau, no ID theft or suspicious activities.
Thank everyone for info, really appreciate it! I have faxed a letter to Chase Executive Office to investigate the account closure, Just got a confirmation from them saying they are doing investigation. I will keep everyone posted. I also checked wife's credit reports from 3 bureau, no ID theft or suspicious activities.