May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Nov 29, 2016, 1:45 am
#1261
Join Date: Jan 2014
Posts: 166
4 of 5 accounts just closed. My Freedom is still alive for some reason. Has that happened to anyone here? Will it be closed soon too?
Nov 30, 2016, 8:17 pm
#1264
Join Date: Jul 2011
Location: North America
Posts: 2,265
I'm tempted to apply for the new INK Preferred card but due to my heavy 5X usage (maxed) on the INK Plus card, I'm hesitant to put eyes of the credit analyst on my account.
Would you apply for the INK Preferred or let it be?
Would you apply for the INK Preferred or let it be?
Dec 1, 2016, 8:50 am
#1265
Join Date: Oct 2011
Posts: 4,166
Is your Ink Plus spend actual business spend?
Dec 2, 2016, 8:15 am
#1267
Join Date: Oct 2011
Posts: 4,166
If it were legit biz spend I'd say go for it, but eyes on an account with lots of dodgy bonus spend might not look good to them.
Dec 7, 2016, 1:28 pm
#1268
Join Date: Jan 2014
Posts: 166
I have MSed Chase for 3+ years now. Just wish I did more!
Dec 7, 2016, 1:53 pm
#1269
Join Date: Dec 2015
Location: DCA
Posts: 818
How much MS, with which merchants and on which cards? Any other factors (e.g. Walmart billpay, depositing or mailing in money orders)?
Dec 7, 2016, 3:12 pm
#1270
Join Date: Nov 2015
Posts: 304
Everything below is contingent on having an ARB clause in your cardmember agreement.
I would advise NOT filing in SCC. This will cost you a filing fee and take up a lot of time. Initiate arbitration with JAMS immediately and under the Federal Arbitration Act Chase would be required to pay ALL costs associated with arbitration including yours. Make them pay thousands of dollars to explain to you why they seized your points. Once they see that they are going to have to cough up at least $5k to explain why your points got seized, they might have a change of heart.
Read this article and consider it. "Disputes" has a very broad meaning and seizure of points certainly qualifies. I have used this tactic on numerous occasions and walked away with favorable outcomes. http://www.creditinfocenter.com/lega...itration.shtml
I would advise NOT filing in SCC. This will cost you a filing fee and take up a lot of time. Initiate arbitration with JAMS immediately and under the Federal Arbitration Act Chase would be required to pay ALL costs associated with arbitration including yours. Make them pay thousands of dollars to explain to you why they seized your points. Once they see that they are going to have to cough up at least $5k to explain why your points got seized, they might have a change of heart.
Read this article and consider it. "Disputes" has a very broad meaning and seizure of points certainly qualifies. I have used this tactic on numerous occasions and walked away with favorable outcomes. http://www.creditinfocenter.com/lega...itration.shtml
Dec 8, 2016, 1:14 am
#1271
Join Date: Jul 2015
Programs: SW,SPG,Hyatt
Posts: 87
1. Were you doing more MS recently than usual?
2. Were you doing a lot of 5X office supply spend?
3. Did you let any of your statements close with high balances on your
Chase cards or other cards?
4. Did you spend over your credit limit (short cycle) on any cards by making
multiple payments throughout the month?
5. Did you have a recent drop in credit score?
6. Do any of the other questions in the WIKI apply to your situation?
Dec 15, 2016, 2:32 pm
#1272
Join Date: Apr 2014
Posts: 64
I had a HUGE scare today. Logged into my Chase account, 4 of my cards didn't show a balance, just said "Not available" and also my UR was 200k less. I was of course freaking out, thought I'd been shut down. Logged out, logged back in, everything looked ok. Anyone ever run into this before? Should I be freaking out, expecting the worst?
Dec 18, 2016, 7:36 am
#1274
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
According to DOC: http://www.doctorofcredit.com/jpmorg...feited-points/
The class action lawsuit has been settled in favor of the Plaintiffs. If you had points forfeited due to an account closure, and were unable to redeem those points, you may be entitled to compensation.
The class action lawsuit has been settled in favor of the Plaintiffs. If you had points forfeited due to an account closure, and were unable to redeem those points, you may be entitled to compensation.
Dec 23, 2016, 4:03 pm
#1275
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,942
I've been using WMBP for $1k-4k per month on various Chase cards for about 2 years (Ink, CSR, CSP, Freedom). I don't do any MS on any of the cards, though I do exploit quarterly bonuses on Freedom. No Chase bank accounts. Otherwise, I keep proportionately low balances on my cards and use them for everyday spend. The only reason I do BP is to use my 2x ST DL debits for a total of $8k payments per month (to get the measly 4k points).
Data on this thread suggests that WMBP can be a contributing factor to shut down. But I can't find evidence on FT that it has been the only factor. Clearly I'm wondering if I need to have a new strategy like MOs for maxing out my STDL debit.
Data on this thread suggests that WMBP can be a contributing factor to shut down. But I can't find evidence on FT that it has been the only factor. Clearly I'm wondering if I need to have a new strategy like MOs for maxing out my STDL debit.