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Old Oct 13, 12, 5:59 pm   #16
 
Join Date: May 2010
Programs: QFF, Krisflyer
Posts: 275
Quote:
Originally Posted by CrushD View Post
Actually I suspect that any Chase Visa Signature can access Chase Luxury Hotel Collection, rather than it being by brand of card. I have the Chase Sapphire Preferred World Mastercard, and it does not allow me to view hotel availability, telling me to enter a valid credit card number when it requests the first six numbers. However, when I tried my Dad's Chase Freedom, a Visa Signature, it allowed me access and allowed me to book, but I didn't so haven't tested my theory to the fullest but I'm pretty sure that any Chase Visa Signature can book.
Once you get in past the Chase 6 digit number to access the site, it seems when checking out that you can use any CC (ie. doesnt have to be a Chase one) to book the Hotel?

Anyone tried doing that? If so great.

Last edited by spizzy; Oct 14, 12 at 10:56 pm..
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Old Oct 14, 12, 9:52 pm   #17
 
Join Date: Dec 2010
Programs: AS MVPG, IHG Amb, HH Gld, Global Entry
Posts: 156
Yes, you will. I've received full elite member credit for all properties (mostly Fairmont and Marriott-affiliated) booked through Chase LHR.

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Originally Posted by DaveInLA View Post
...but I would still get the 3 SPG pts from gold status?
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Old Dec 25, 12, 2:11 pm   #18
 
Join Date: Dec 2008
Programs: UA 1P (Premier Executive), Starwood Gold, Hyatt Platinum, Hilton Silver, Hertz 5-star Gold
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Quote:
Originally Posted by CLKeenan View Post
Also, what if you are using points to pay for the room but the incidental charges card is the Chase LHR collection (United Club card)... any chance you'll get the benefits as well? Guessing no.
I also have this question. I want to book a hotel using points but then get the LHR benefits by showing the front desk that I have a Sapphire card. Does anyone have experience trying to do this?
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Old Dec 26, 12, 8:13 pm   #19
 
Join Date: Dec 2012
Posts: 300
Quote:
Originally Posted by hooterbif View Post
I also have this question. I want to book a hotel using points but then get the LHR benefits by showing the front desk that I have a Sapphire card. Does anyone have experience trying to do this?
I would like to know about this as well. I actually had NO IDEA about this benefit. Wow. I felt like I had a pretty good handle on all of the bene's of the card. This is a great perk - Chase should make it more visible.

We just booked at an InterContinental that is part of the LHR Collection but I went through hotels.com because there is an additional 4 points/dollar via the UR Mall. But I'd love to take advantage of the possible upgrade and also breakfast by showing that I have a CSP card.

If no one knows, would this be something to call Chase about? Or InterContinental?

EDIT: I did some searching on the LHR website. From the FAQ:

If I book a reservation directly with the hotel, will I still get my complimentary Guest Privileges?

No, you have to make your reservation at The Luxury Hotel & Resort Collection website or by calling a Travel Specialist at 1-866-973-2912.


So presumably, the same would apply if the hotel is booked via an external website, UR Mall, etc. Seems like the only way to get the benefit, is to book through the LHR site itself.

Last edited by RhubarbPie; Dec 26, 12 at 8:29 pm..
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Old Dec 26, 12, 11:16 pm   #20
 
Join Date: Dec 2005
Location: San Francisco Bay Area
Programs: UMP MR
Posts: 106
Chase Luxury Hotel Collection, Benefit of Sapphire Preferred

How are the rates on their internal booking sites compared to Expedia or hotels.com.

Are you paying for these 'perks' with a higher rate?

I sometimes book a stay for breakfast rate at Marriott which is higher than the basic rack rate...
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Old Dec 27, 12, 12:51 am   #21
 
Join Date: Dec 2003
Location: LAX
Posts: 6,883
For fhr or virtuoso or visa signature benefits you have to book via fhr or virtuoso.
I am fairly certain the same applies to chase.
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Old Dec 27, 12, 5:35 am   #22
 
Join Date: Dec 2004
Location: VPS
Programs: Hyatt Diamond, DL FO, HH Gold
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I recently booked a hotel on the LHR website (it's a bit clunky). The rate was the same for the IC Willard (same as the best flex rate). Strangely enough, at checkout, I was charged a lower tax % (something like 5%, instead of 14.5%). It was a very nice deal because the Willard does not have an exec lounge, or breakfast in lieu of it - and both it, and a $100 F&B credit, are included.

Unfortunately, I didn't get a "stacked" upgrade.
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Old Jan 4, 13, 5:41 pm   #23
 
Join Date: Oct 2007
Location: L.A.
Programs: WN A-list & CP, Delta GM
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While FHR/Virtuoso/Visa Signature mostly offer Best Available Rate (BAR, best flexible rate), I have found Chase's LHR Collection pretty pathetic. Never in my searches did I get BAR - always higher and sometimse the difference will even cancel out the benefits.


Quote:
Originally Posted by JiggyForMiles View Post
How are the rates on their internal booking sites compared to Expedia or hotels.com.

Are you paying for these 'perks' with a higher rate?

I sometimes book a stay for breakfast rate at Marriott which is higher than the basic rack rate...
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Old Jan 4, 13, 5:45 pm   #24
 
Join Date: Oct 2007
Location: L.A.
Programs: WN A-list & CP, Delta GM
Posts: 410
I have checked Willard IC for some random dates in Q1 2013, and what I have got thru LHR was always higher than BAR. I am surprised that you got the BAR for your stay.

Quote:
Originally Posted by gmax58 View Post
I recently booked a hotel on the LHR website (it's a bit clunky). The rate was the same for the IC Willard (same as the best flex rate). Strangely enough, at checkout, I was charged a lower tax % (something like 5%, instead of 14.5%). It was a very nice deal because the Willard does not have an exec lounge, or breakfast in lieu of it - and both it, and a $100 F&B credit, are included.

Unfortunately, I didn't get a "stacked" upgrade.
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Old Jan 25, 13, 11:32 am   #25
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 969
I booked chase LHR for Cosmopolitan Las Vegas. Have anyone booked thru this website and received Marriott Points & Stay Credit at this property?
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Old Jan 25, 13, 12:50 pm   #26
 
Join Date: Dec 2010
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Yes, as recently as September 2012.

Quote:
Originally Posted by anchor79 View Post
I booked chase LHR for Cosmopolitan Las Vegas. Have anyone booked thru this website and received Marriott Points & Stay Credit at this property?
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Old Jan 25, 13, 7:36 pm   #27
 
Join Date: Jun 2011
Location: LAX
Posts: 467
LHR sounded good until I tried to use the website. It rivals the Le Club AccorHotels website in terms of usability (or lack thereof).
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Old Feb 16, 13, 8:47 am   #28
 
Join Date: Feb 2013
Posts: 3
The Luxury Hotels & Resorts Collection is HOGWASH !!!
I just made reservations @ the Hyatt Regency Hill Country for $215/night (7 nights, including breakfast) and the LHR Collection is quoting me $357/night (7 nights -same days/ same room type, same breakfast & one $75 resort credit). They claim their's is a "negotiated" rate for me.
So, I'd pay $1000 more to have a $75 resort credit by using the "special" benefit from the $395 annual Presidential Plus card?
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Old Jun 7, 13, 4:39 pm   #29
 
Join Date: Feb 2013
Location: LAS / OKC
Programs: Gold Status 6+ Years (on xBox Live)
Posts: 1,622
Quote:
Originally Posted by CrushD View Post
Actually I suspect that any Chase Visa Signature can access Chase Luxury Hotel Collection, rather than it being by brand of card. I have the Chase Sapphire Preferred World Mastercard, and it does not allow me to view hotel availability, telling me to enter a valid credit card number when it requests the first six numbers. However, when I tried my Dad's Chase Freedom, a Visa Signature, it allowed me access and allowed me to book, but I didn't so haven't tested my theory to the fullest but I'm pretty sure that any Chase Visa Signature can book.
Anyone else tried accessing the site with a Freedom?

Quote:
Originally Posted by spizzy View Post
Once you get in past the Chase 6 digit number to access the site, it seems when checking out that you can use any CC (ie. doesnt have to be a Chase one) to book the Hotel?

Anyone tried doing that? If so great.
Anyone tried this yet?
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Old Jul 23, 13, 6:58 am   #30
 
Join Date: Apr 2013
Posts: 6
MileagePlus Card - Luxury Hotel Collection

I received the Chase MileagePlus Club Card a few months ago, and have used it once to book a hotel on the the Luxury Hotel Collection network. I was able to book directly through the hotel, so I didn't have to use the (archaic) LHC website.

Two questions:

1. Does anyone know if the website (https://lhrcollection.orxenterprise.com/) or the phone number is the only way to book? As mentioned, I was able to go directly through a hotel once to book and they honored the upgrades / breakfast / dinner credits, but not sure that is common.

2. Is there a list of all of the hotels considered 'in network' that I can easily review without having to use that terrible LHC website? I hate having to search for dates by locations, etc. It's a total pain.

Thank you, FlyerTalk friends!
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