J.P. Morgan Select Visa Signature

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Apr 3, 2014, 11:05 pm

#76

bribro

Join Date: Feb 2013

Location: NYC

Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir

Posts: 1,279

Quote:

Originally Posted by Upgraded!

I read in the Palladium thread that this was an option, but will the plastic JPMS card be available with the chip on the front?

Yes, I have the plastic version with an EMV chip. Looks identical to the JPM Select card.

Apr 6, 2014, 9:07 am

#77

jbxx

Join Date: Mar 2014

Posts: 24

Quote:

Originally Posted by bribro

Concierge
J.P. MORGAN PALLADIUM CARD*
• J.P. Morgan Concierge 6

J.P. MORGAN SELECT CARD*
• Visa Signature® Concierge 7

So this is still quite vague. I always thought it's the same concierge service as palladium.
How can we get more info on this?

Apr 6, 2014, 10:52 am

#78

bribro

Join Date: Feb 2013

Location: NYC

Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir

Posts: 1,279

Quote:

Originally Posted by jbxx

So this is still quite vague. I always thought it's the same concierge service as palladium.
How can we get more info on this?

Why is it vague? JPM Palladium card members get the J.P. Morgan Concierge (as do JPM Ritz-Carlton card members) and JPM Select card members only get the Visa Signature Concierge. Try dialing the concierge for your JPM Select and see how they answer; unless something has changed in the last few months they'll straight up tell you that you've reached the Visa Signature Concierge.

The customer service for both cards (Select and Palladium) is handled by the same team (JPMC Executive Line), but that's not the same as the concierge.

Apr 10, 2014, 3:19 pm

#79

newuser0

Join Date: Mar 2014

Posts: 331

So is Ritz Customer care too handled by JPM Executive Line?

Is JPM Select being discontinued, real?

Apr 10, 2014, 3:28 pm

#80

bribro

Join Date: Feb 2013

Location: NYC

Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir

Posts: 1,279

Quote:

Originally Posted by newuser0

So is Ritz Customer care too handled by JPM Executive Line?

Is JPM Select being discontinued, real?

Yes, Ritz-Carlton customer service is handled by the Executive Line. I believe it's the same team that handles CSP customer service, but they may route calls to more senior agents.

The JPM Select can no longer be applied for. Existing cards will eventually be converted to CSP starting in early 2015.

Jan 17, 2015, 10:59 am

#81

GrnLantern

Join Date: Dec 2006

Posts: 333

Not sure if I missed a newer thread about this, but have folks been getting notified of the forced conversion to CSP yet?

(Apologies for ressurecting an old thread, I couldn't find a newer one.)

Jan 17, 2015, 11:18 am

#82

747FC

Join Date: Jan 2013

Location: Hawai'i Nei

Programs: Au: UA, Marriott, Hilton; GE

Posts: 7,141

Quote:

Originally Posted by GrnLantern

Not sure if I missed a newer thread about this, but have folks been getting notified of the forced conversion to CSP yet?

(Apologies for ressurecting an old thread, I couldn't find a newer one.)

I got a new card in October, which is good till 10/17....Anyone have a later expiration date?

Jan 24, 2015, 6:16 pm

#83

RupertPumpkin

Join Date: Jan 2014

Posts: 41

I too got a new card as mine was set to expire in February of this year.

Jan 24, 2015, 6:19 pm

#84

RupertPumpkin

Join Date: Jan 2014

Posts: 41

@bribro - where did you hear or read that existing Select card members will convert to CSP members?

Jan 24, 2015, 6:26 pm

#85

GrnLantern

Join Date: Dec 2006

Posts: 333

I'm so sad that I ended up canceling this card a while back. Should've never ever done that.

Jan 24, 2015, 11:28 pm

#86

747FC

Join Date: Jan 2013

Location: Hawai'i Nei

Programs: Au: UA, Marriott, Hilton; GE

Posts: 7,141

Quote:

Originally Posted by sasohal

I too got a new card as mine was set to expire in February of this year.

When is your new expiration date?

Jan 25, 2015, 12:02 pm

#87

RupertPumpkin

Join Date: Jan 2014

Posts: 41

Quote:

Originally Posted by 747FC

When is your new expiration date?

cant remember the month, but it too was 2017

Jan 25, 2015, 10:21 pm

#88

RupertPumpkin

Join Date: Jan 2014

Posts: 41

CORRECTION - I doubled checked and it actually expires in 2019

Jan 25, 2015, 10:34 pm

#89

747FC

Join Date: Jan 2013

Location: Hawai'i Nei

Programs: Au: UA, Marriott, Hilton; GE

Posts: 7,141

Quote:

Originally Posted by sasohal

CORRECTION - I doubled checked and it actually expires in 2019

That is interesting. You got a four-year renewal. I got three.

Aug 19, 2015, 6:14 pm

#90

projectalpha

Join Date: Mar 2011

Programs: AMEX Plat

Posts: 40

I've talked to the JP Morgan executive line and Chase Private Client, and none of them know anything about the card being discontinued and converted. The Chase Private Client lady even called Corporate, and they hadn't heard anything.