Aug 28, 2014, 11:49 am
Last edit by: philemer
The revised July 23, 2014 CSP Guide to Benefits (BGC10374) may be found at this landing page (or directly at this location).
The CSP program rules/agreement (as of 7/24/14; RPC0444_0477) may be found at this landing page or directly at this location.
Changes to U.R. program recently announced. See post #1314.
The CSP program rules/agreement (as of 7/24/14; RPC0444_0477) may be found at this landing page or directly at this location.
Changes to U.R. program recently announced. See post #1314.
Ultimate Rewards & CSP Benefit Changes
Dec 9, 2011, 11:30 am
#408
Join Date: Oct 2011
Posts: 158
Groupon
Hey Everyone,
I don't use groupon very often, but occasionally will find a good deal there and take advantage. When I saw that groupon was offering 12X points through the UR mall, I just about forced myself to find something.
However, when I clicked the link it brought up the standard redirect page which indicated 15X bonus! Even better!
So, I'll have to see what actually posted, but if I get 15X that means my $35 purchase just earned me 560 points
I don't use groupon very often, but occasionally will find a good deal there and take advantage. When I saw that groupon was offering 12X points through the UR mall, I just about forced myself to find something.
However, when I clicked the link it brought up the standard redirect page which indicated 15X bonus! Even better!
So, I'll have to see what actually posted, but if I get 15X that means my $35 purchase just earned me 560 points
Dec 9, 2011, 11:47 am
#409
Join Date: Oct 2003
Location: KOA
Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold
Posts: 2,280
Is this deal still going on? I can't seem to find it on my Groupon page. Please provide a link if the deal is still available. Thanks.
Dec 9, 2011, 12:00 pm
#410
Join Date: Oct 2011
Posts: 158
From the UR homepage click "earn points" on the left hand side, then click "browse by merchant." A list of all of the participating merchants will show up. Groupon is listed as offering 12X points, but 15X is what comes up when you click on the link.
Dec 9, 2011, 12:27 pm
#415
Join Date: Feb 2011
Location: Swamps of Jersey
Programs: US Silver, Club Carlson Gold
Posts: 376
Dec 9, 2011, 12:50 pm
#417
Join Date: Oct 2003
Location: KOA
Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold
Posts: 2,280
Thanks. I was doing it backwards, going to Groupon first. Recent cardmember, still learning and liking the card a lot.
Dec 12, 2011, 8:45 pm
#419
Join Date: Jun 2008
Location: NYC
Posts: 214
Just got off the phone with UR CS (in the US) and learned some interesting things I didn't know:
1) UR has recently started a new practice of emailing customers within 4-5 days of completing a purchase through UR mall to confirm the transactions and bonus points.
2) My Best Buy transactions have not yet posted but they can tell I was on UR on 11/25 and browsing Best Buy.
3) Since I used my Sapphire card to complete the purchases at Best Buy she could see the transactions and assured me I would get the points with the 10x bonus.
4) I asked her if I was being impatient and if I should have waited 45 days, and she said no, it was fine to call in. In fact I'm not the first to call in with a problem with Best Buy posting. The more reports they get from users about problems with Best Buy, the more attention it will get from the technical team.
5) I mentioned I had "friends" who also were waiting for Best Buy purchases to post, and she recommended they send a secure message to Customer Service with screenshots and receipts if they have them. Since they can tell if a customer was on UR mall on that day, they can investigate manually.
I have to say, my confidence in Chase and UR Mall is fully restored. Astonishingly good customer service.
1) UR has recently started a new practice of emailing customers within 4-5 days of completing a purchase through UR mall to confirm the transactions and bonus points.
2) My Best Buy transactions have not yet posted but they can tell I was on UR on 11/25 and browsing Best Buy.
3) Since I used my Sapphire card to complete the purchases at Best Buy she could see the transactions and assured me I would get the points with the 10x bonus.
4) I asked her if I was being impatient and if I should have waited 45 days, and she said no, it was fine to call in. In fact I'm not the first to call in with a problem with Best Buy posting. The more reports they get from users about problems with Best Buy, the more attention it will get from the technical team.
5) I mentioned I had "friends" who also were waiting for Best Buy purchases to post, and she recommended they send a secure message to Customer Service with screenshots and receipts if they have them. Since they can tell if a customer was on UR mall on that day, they can investigate manually.
I have to say, my confidence in Chase and UR Mall is fully restored. Astonishingly good customer service.
Dec 12, 2011, 11:09 pm
#420
Join Date: Nov 2010
Location: Portland, OR
Posts: 211