Empty bottle confiscated at PTY while boarding UA flight
#1
Original Poster
Join Date: May 2008
Location: North of YYZ
Programs: Aegean Flying Blue
Posts: 176
Empty bottle confiscated at PTY while boarding UA flight
We spent a most enjoyable weekend in PTY. We felt happy (and a tad sad) driving to the airport to catch UA 1031 to IAH before connecting to YYZ.
At the check-in counter, the agent told us we would have to go through two security checks: 1. airport security, 2. airline security.
As usual, we discarded whatever water that was left in our bottles. We encountered no problem at Security Check 1 and we proceeded to the Lounge.
Before boarding, we went through the second security check at the gate. There, the agent confiscated my empty bottle saying that EMPTY bottles are not allowed!! She confiscated my husband's bottle as well. My bottle measures only 4 cm square (11/2 ") and is 14 1/2 cm tall (5 1/2"). It can contain 1 cup of water. It is the perfect size for a lady's purse!
I protested telling the agent I have always travelled with this bottle and have never encountered any problem at any security check world-wide. Besides, I need it as I take medication. She called the supervisor but the answer was still negative. And my empty bottle was tossed into the garbage can.
Is this a new rule ... at PTY...?? or is it UA policy? Does UA feel threatened by EMPTY water bottles?
Would appreciate input from other pax. Thanks!
At the check-in counter, the agent told us we would have to go through two security checks: 1. airport security, 2. airline security.
As usual, we discarded whatever water that was left in our bottles. We encountered no problem at Security Check 1 and we proceeded to the Lounge.
Before boarding, we went through the second security check at the gate. There, the agent confiscated my empty bottle saying that EMPTY bottles are not allowed!! She confiscated my husband's bottle as well. My bottle measures only 4 cm square (11/2 ") and is 14 1/2 cm tall (5 1/2"). It can contain 1 cup of water. It is the perfect size for a lady's purse!
I protested telling the agent I have always travelled with this bottle and have never encountered any problem at any security check world-wide. Besides, I need it as I take medication. She called the supervisor but the answer was still negative. And my empty bottle was tossed into the garbage can.
Is this a new rule ... at PTY...?? or is it UA policy? Does UA feel threatened by EMPTY water bottles?
Would appreciate input from other pax. Thanks!
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
Where these UA employees or airport employees?
Usually UA employees do not do the security check.
Airports and local governments make the security rules and some can be different than the USA/TSA rules. And sometimes they mis-apply the USA/TSA guidelines for planes coming to the USA.
Usually UA employees do not do the security check.
Airports and local governments make the security rules and some can be different than the USA/TSA rules. And sometimes they mis-apply the USA/TSA guidelines for planes coming to the USA.
#5
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Join Date: Dec 2004
Location: Sacramento
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Not a United rule or policy -- this happened by the PTY security staff. Everyone country is different.
#6
Original Member
Join Date: May 1998
Location: CT/NY
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#7
Join Date: Mar 2013
Posts: 506
Precisely. I took 2 bottles out of the SQ lounge and they only found 1 because it was sticking out of my side pocket of my backpack. It wasn't a real thorough search... this is a bigger security theater than the TSA IMO.
#8
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
These additional security checks are usually performed by employees of local companies hired by UA (and/or other American airlines) to do what is required by the US rules but not provided by the foreign airports on a routine basis. In general, the people doing the controls have IQs below 60 and the US or international rules are applied after a very, very loose interpretation. I remember having almost been bumped in AMS because I didn't know the birthday of the friend at whose place I'd been staying in Boston, and in ATH because I had paid my ticket from the TA only the day before I flew. Both cases pre-9/11 by the way!
#9
Join Date: Nov 2013
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I've seen this happen more than I can count in the past 2 years in PTY. Yes, they will pretty much toss all bottles, airport-bought items included. No, it's doesn't matter what airline you're flying, seen it at UA, Delta, Copa, and KLM gates.
#10
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
I flew three times out of PTY last June (2x Copa, both to Mexico and 1x Avianca to Costa Rica) and there was no security check at the gate for any of those flights.
Last edited by KLouis; Sep 23, 2015 at 6:02 am
#12
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,926
There was a point after the liquid bomb scare at which empty containers larger than 100ml were not allowed as you could in principle assemble a dangerous quantity of explosive from several 100ml bottles in one. The TSA explicitly allows empty water bottles these days but the practice elsewhere may still be rooted in the past.
#13
Join Date: Nov 2013
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I suppose destination matters then. All my US-bound flights (AUG 2015) had gate check. My colleague's AMS flight did as well. OP stated YYZ as destination, sounds like a rule for NA and EU.
#14
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
Destination or airline matters? US airlines, for instance, often have additional checks out of Europe while European ones don't....
#15
Join Date: Nov 2013
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