Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

Cancellation [and re-date/route of a reward booking]

Community
Wiki Posts
Search

Cancellation [and re-date/route of a reward booking]

Thread Tools
 
Search this Thread
 
Old Sep 23, 2017, 12:22 pm
  #1  
Original Poster
 
Join Date: Jun 2009
Posts: 2,135
Cancellation [and re-date/route of a reward booking]

guys - I need to cancel my HKG-MNL but replace it with HKG-TPE - any way BA will do this without incurring cancellation fees? The miles, used, etc are all the same with similar dates too

Thx
sam007 is offline  
Old Sep 23, 2017, 1:13 pm
  #2  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Just to confirm - is it on a BA ticket?

cxfan1960
CX CoMod
cxfan1960 is offline  
Old Sep 23, 2017, 1:17 pm
  #3  
Original Poster
 
Join Date: Jun 2009
Posts: 2,135
yes BA avios award ticket but flying on cathay
sam007 is offline  
Old Sep 23, 2017, 1:55 pm
  #4  
 
Join Date: May 2017
Posts: 178
Go ask on BA forum
jckl is offline  
Old Sep 23, 2017, 4:43 pm
  #5  
 
Join Date: Jul 2016
Programs: CX
Posts: 211
I can't believe someone with over 1000 posts is asking such a question.
https://www.britishairways.com/en-us...d-service-fees
You're not only changing date/time, but also the routing too. Unless its a Gold Priority Reward booking, tough luck.
nolounge is offline  
Old Sep 23, 2017, 10:29 pm
  #6  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by sam007
yes BA avios award ticket but flying on cathay
This should be asked in the BA forum. I am moving the thread over.

cxfan1960
CX CoMod
cxfan1960 is offline  
Old Sep 23, 2017, 11:22 pm
  #7  
 
Join Date: Jan 2017
Programs: BA Gold
Posts: 461
As ever need more info.

When is the flight?

What status do you have with BA?
flyingmonkie is offline  
Old Sep 23, 2017, 11:34 pm
  #8  
 
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,072
I don't think you can avoid the fee (or loose the cash paid if below 35 GBP).

The only thing you can do, if you don't urgently need the avios used, it's keep the HKG-MNL and wait for a big schedule change or a cancellation, since you can cancel and get your avios back until 24h from departure.
Lefly is offline  
Old Sep 23, 2017, 11:36 pm
  #9  
Community Director
 
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,474
You are asking for a completely different route and set of dates here, so there is no way in the world BA will write off any cancellation charges that are due. The only way you'll escape the fees is if you are cancelling within 24 hours of booking, you have sufficient status (i.e. GGL), or it's a Gold Priority Reward.

That said, compared to the value of the YQ, the cancellation fee is likely to be tiny. You can save some money by doing it online rather than through a call centre. My advice is to pay it before the award availability you really want disappears ...!
NWIFlyer is offline  
Old Sep 24, 2017, 4:06 am
  #10  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Originally Posted by NWIFlyer
That said, compared to the value of the YQ, the cancellation fee is likely to be tiny.
The quick pricing tool on the BA website suggests that the cash component of HKG-MNL or HKG-TPE one-way awards is in the region of Ł25-30, depending on route and cabin. This is less than the award change fee of Ł35. So if that is right cancelling, which caps the cancellation fee at the cash amount paid, should be cheaper than paying the full change fee to change the route.
Globaliser is offline  
Old Sep 24, 2017, 4:34 am
  #11  
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,243
Originally Posted by NWIFlyer
The only way you'll escape the fees is if you are cancelling within 24 hours of booking, ...
I think you meant 'outside of' rather than 'within'.
golfmad is offline  
Old Sep 24, 2017, 5:14 am
  #12  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Originally Posted by golfmad
I think you meant 'outside of' rather than 'within'.
I read it as "during the first 24 hours after booking", ie during the fee-free "cooling-off" cancellation period. After 24 hours have elapsed from booking, then the cancellation fee is chargeable.
Globaliser is offline  
Old Sep 24, 2017, 7:07 am
  #13  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
This is not a change. It is the cancellation of ticket #1 and the purchase, whether redemption or cash, of an entirely new ticket.
Often1 is offline  
Old Sep 24, 2017, 10:11 am
  #14  
 
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,413
Originally Posted by Often1
This is not a change. It is the cancellation of ticket #1 and the purchase, whether redemption or cash, of an entirely new ticket.
Not necessarily - you can change a redemption if the new route has the same avios cost as the old one.

But in this case a cancellation is probably cheaper.
pauldb is offline  
Old Sep 24, 2017, 1:46 pm
  #15  
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,243
Originally Posted by Globaliser
I read it as "during the first 24 hours after booking", ie during the fee-free "cooling-off" cancellation period. After 24 hours have elapsed from booking, then the cancellation fee is chargeable.
Ah, you're quite right. I read it as cancelling an Avios booking more than 24 hours before departure (with sufficient status). I got it wrong.
golfmad is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.