I guess it's one company two systems? Different prices offered
Sep 24, 2016, 8:47 pm
#1
Original Poster
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
I guess it's one company two systems? Different prices offered
I was buying a ticket from Hong Kong to China, and on the Cathay Pacific website it only shows full fare Y or C ticket. I say to myself that can't be right. So I went over to the Dragon Air website and entered the same destinations. Sure enough I've gotten multiple fares.
Why are they making it that much harder for customers to book tickets at two places to get the best price, rather than link them and customers can have all the choices at the same place?
Why are they making it that much harder for customers to book tickets at two places to get the best price, rather than link them and customers can have all the choices at the same place?
Sep 24, 2016, 9:11 pm
#2
Join Date: Nov 2015
Posts: 27
I noticed the similar issue last month when I tried to buy HKG to BKK, for a weeks it only give me normal fare price. Also google flight search only showed the high prices also. When I was 4 weeks out from my departure date, the cheaper price discount fares started showing up.
Sep 25, 2016, 1:09 am
#5
Join Date: Mar 2010
Location: My existence is what matters
Programs: NZ, QF
Posts: 469
I believe separating their check-in aisles at different ends of the departure hall at HKG is an intention from HKAA to more evenly distribute foot traffic across the hall, considering that they are the biggest carriers operating out of HK and have flights throughout the day.
Sep 25, 2016, 1:45 am
#6
Join Date: Jun 2016
Location: SYD/PEK
Programs: MPC CXGO, IHG RA
Posts: 104
I believe separating their check-in aisles at different ends of the departure hall at HKG is an intention from HKAA to more evenly distribute foot traffic across the hall, considering that they are the biggest carriers operating out of HK and have flights throughout the day.
Sep 25, 2016, 4:04 am
#7
Join Date: Sep 2016
Programs: MPC DM
Posts: 20
I was buying a ticket from Hong Kong to China, and on the Cathay Pacific website it only shows full fare Y or C ticket. I say to myself that can't be right. So I went over to the Dragon Air website and entered the same destinations. Sure enough I've gotten multiple fares.
Why are they making it that much harder for customers to book tickets at two places to get the best price, rather than link them and customers can have all the choices at the same place?
Why are they making it that much harder for customers to book tickets at two places to get the best price, rather than link them and customers can have all the choices at the same place?
Sep 25, 2016, 5:02 am
#8
Join Date: Jun 2003
Posts: 1,949
I believe they have separate check-in counter in PEK as well, but in the same aisle, with CX counters in the far end of the aisle. Last month when I was checking in for a CX flight at KA counter, I was told to do it at CX counter. ( I didn't even know there are CX counters as I always do it at KA counters.)
Now, it we could check in for CX and KA flights at either of CX's or KA's counters, that would be a welcome!
Sep 25, 2016, 9:22 am
#9
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
CX and KA have nowhere near the number of flights ex-PEK than they do ex-HKG. It makes sense to separate the two biggest carriers on two ends of the Airport.
Now, it we could check in for CX and KA flights at either of CX's or KA's counters, that would be a welcome!
Now, it we could check in for CX and KA flights at either of CX's or KA's counters, that would be a welcome!
As far as I remember, few years ago it's sort of the same as the current setting i.e. at far end of left side of aisle C... Then moved to right side of aisle C... Then moved to left side of aisle B in the last two years.... Now back to far end of aisle C.....
Check-in from either counter technically works, but won't happen unless CX merged the two ground staff....
Sep 25, 2016, 10:58 am
#10
Join Date: Apr 2016
Location: mainly HKG, or maybe somewhere in Germany or Japan
Programs: CX Gold, SPG Gold
Posts: 12
Actually I find something very strange within CX booking system as well! (maybe some of you discussed it before)
When I try to search for HAM-HKG J class fare, on CX website, obviously they offer either transfer at DUS with AB connection or LHR with BA connection. But when I do the same search on CX mobile app, more options like LH and KL are available(some kind of old agreements before AB joined Oneworld?), and no J class option available for ordinary AB/BA connection options! How strange is it??
When I try to search for HAM-HKG J class fare, on CX website, obviously they offer either transfer at DUS with AB connection or LHR with BA connection. But when I do the same search on CX mobile app, more options like LH and KL are available(some kind of old agreements before AB joined Oneworld?), and no J class option available for ordinary AB/BA connection options! How strange is it??