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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
#61
Join Date: Jan 2014
Posts: 18
CX Arrival Lounges in LHR
Dear All,
I am holing an award ticket of CX (Business Class) and will fly from HKG > LHR.
I'll connect to another flight (Non one-world) to KEF but the transit time is over 6 hours. Therefore I prefer to stay in Lounge to kill the time and take a shower after a long-haul flight. There is an arrival lounges in LHR according to the website.
Am I entitled to use that lounge if my ticket is not a purchased one?Also, may I know if that lounge is after or before the passport control? The reason I ask is that as I need to take back my luggage first then return to the lounge. Am I be able in doing so?
Please advise on this, thanks very much!
Augustine
I am holing an award ticket of CX (Business Class) and will fly from HKG > LHR.
I'll connect to another flight (Non one-world) to KEF but the transit time is over 6 hours. Therefore I prefer to stay in Lounge to kill the time and take a shower after a long-haul flight. There is an arrival lounges in LHR according to the website.
Am I entitled to use that lounge if my ticket is not a purchased one?Also, may I know if that lounge is after or before the passport control? The reason I ask is that as I need to take back my luggage first then return to the lounge. Am I be able in doing so?
Please advise on this, thanks very much!
Augustine
#62
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Dear All,
I am holing an award ticket of CX (Business Class) and will fly from HKG > LHR.
I'll connect to another flight (Non one-world) to KEF but the transit time is over 6 hours. Therefore I prefer to stay in Lounge to kill the time and take a shower after a long-haul flight. There is an arrival lounges in LHR according to the website.
Am I entitled to use that lounge if my ticket is not a purchased one?Also, may I know if that lounge is after or before the passport control? The reason I ask is that as I need to take back my luggage first then return to the lounge. Am I be able in doing so?
Please advise on this, thanks very much!
Augustine
I am holing an award ticket of CX (Business Class) and will fly from HKG > LHR.
I'll connect to another flight (Non one-world) to KEF but the transit time is over 6 hours. Therefore I prefer to stay in Lounge to kill the time and take a shower after a long-haul flight. There is an arrival lounges in LHR according to the website.
Am I entitled to use that lounge if my ticket is not a purchased one?Also, may I know if that lounge is after or before the passport control? The reason I ask is that as I need to take back my luggage first then return to the lounge. Am I be able in doing so?
Please advise on this, thanks very much!
Augustine
However, note that the arrivals lounge closes at lunchtime so it will only be open if you are arriving LHR early morning.
#63
Join Date: Jan 2014
Posts: 18
Thanks for your reply SXC!
May I know is the arrival lounge is specialized for CX passengers? As I notice from the homepage,
https://www.cathaypacific.com/cx/en_...tails.LHR.html
It seems that I need to use the AA lounge but not the Business Class and First Class one that stated above, is that correct? and Seems that have no showers right?
May I know is the arrival lounge is specialized for CX passengers? As I notice from the homepage,
https://www.cathaypacific.com/cx/en_...tails.LHR.html
It seems that I need to use the AA lounge but not the Business Class and First Class one that stated above, is that correct? and Seems that have no showers right?
#64
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Thanks for your reply SXC!
May I know is the arrival lounge is specialized for CX passengers? As I notice from the homepage,
https://www.cathaypacific.com/cx/en_...tails.LHR.html
It seems that I need to use the AA lounge but not the Business Class and First Class one that stated above, is that correct? and Seems that have no showers right?
May I know is the arrival lounge is specialized for CX passengers? As I notice from the homepage,
https://www.cathaypacific.com/cx/en_...tails.LHR.html
It seems that I need to use the AA lounge but not the Business Class and First Class one that stated above, is that correct? and Seems that have no showers right?
#65
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Thanks for your reply SXC!
May I know is the arrival lounge is specialized for CX passengers? As I notice from the homepage,
https://www.cathaypacific.com/cx/en_...tails.LHR.html
It seems that I need to use the AA lounge but not the Business Class and First Class one that stated above, is that correct? and Seems that have no showers right?
May I know is the arrival lounge is specialized for CX passengers? As I notice from the homepage,
https://www.cathaypacific.com/cx/en_...tails.LHR.html
It seems that I need to use the AA lounge but not the Business Class and First Class one that stated above, is that correct? and Seems that have no showers right?
#66
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
#67
Suspended
Join Date: Dec 2012
Posts: 2,377
Arrivals Lounge One-Day Passes are available for purchase for $90 USD
Makes CX's 9000/12000 AM for lounge access redemption look like a real bargain!
#69
#70
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,401
My experience transiting through HKG (in flying in F, onward in J), my invitation for HKG was not for a first class lounge, as described in the FAQs, but a business class lounge. It wasn't much of an issue to me, but for some it may cause fits. Just tossing that out there. Perhaps the agent at SFO did it improperly.
If you were connecting to a short-haul flight out of HKG you had access to the F lounge by virtue of your long-haul arriving F flight (from SFO).
This is within the oneworld lounge access rules. (The connecting flight could even be in economy.)
http://www.oneworld.com/ffp/lounge-access
#71
Join Date: Dec 2006
Location: Singapore
Programs: CX Gold, Krisflyer PPS, Hyatt Diamond, SPG Platinum
Posts: 738
Ticketed via CX but operated by different airline
Allowed to get access in CX lounges? For example the CX61xx and others flights
Just read it again on the Oneworld site:
If your oneworld® frequent flyer tier status is Emerald or Sapphire, or you are traveling in a First or Business Class cabin on any oneworld member airline, you can access more than 600 airport lounges throughout the world.
This means you can relax or catch up with work in comfort and style before departure, regardless of which oneworld member airline you choose to fly with.
To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline
Is this new? I remembered last time I could enter the lounge with one of these flights??
Just read it again on the Oneworld site:
If your oneworld® frequent flyer tier status is Emerald or Sapphire, or you are traveling in a First or Business Class cabin on any oneworld member airline, you can access more than 600 airport lounges throughout the world.
This means you can relax or catch up with work in comfort and style before departure, regardless of which oneworld member airline you choose to fly with.
To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline
Is this new? I remembered last time I could enter the lounge with one of these flights??
Last edited by sl00001; Feb 7, 2014 at 1:15 am Reason: oneworld rules
#72
Join Date: Mar 2009
Location: YQT
Programs: AC, US, AA, UA, BA, QF, DL...
Posts: 463
F lounge access with KA
If I'm arriving in F on a Dragonair flight and leaving in J on Cathay, am I allowed to use F lounges in HKG? FWIW, here's my full itinerary:
ORD-NRT JL - F
NRT-PEK JL - J
PEK-HKG KA - F
HKG-SIN CX - J
ORD-NRT JL - F
NRT-PEK JL - J
PEK-HKG KA - F
HKG-SIN CX - J
#73
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,401
assuming no oneworld emerald status, your lounge access would be as follows:
- ORD (F lounge if available)
- NRT - F lounge (connecting long haul F to short haul J entitles F lounge, provided no stopover)
- PEK - F lounge if available - but i think CX is joint F/J there?
- HKG - J lounge only. You are not connecting long haul F, so only outbound class of service will apply (but no harm in trying for F, but depends where your flight is departing from)
#74
Join Date: Mar 2009
Location: YQT
Programs: AC, US, AA, UA, BA, QF, DL...
Posts: 463
not sure where your stops are... just PEK and HKG?
assuming no oneworld emerald status, your lounge access would be as follows:
assuming no oneworld emerald status, your lounge access would be as follows:
- ORD (F lounge if available)
- NRT - F lounge (connecting long haul F to short haul J entitles F lounge, provided no stopover)
- PEK - F lounge if available - but i think CX is joint F/J there?
- HKG - J lounge only. You are not connecting long haul F, so only outbound class of service will apply (but no harm in trying for F, but depends where your flight is departing from)
Instead, I'm going NRT-PEK (11h connection/overnight) then PEK-HKG-SIN the next morning on KA/CX. KA is available in F but the CX leg is not. Since I'm arriving in F and coming from a long-haul F flight I'm hoping I'll get into the F lounge in HKG for the 5-hour layover.
Complicated, I know. That's why I've come to the experts!
#75
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,401
Sorry, I should have been more clear. This is an award ticket going ORD-SIN. Unfortunately, there aren't any NRT-SIN seats available. There aren't even any NRT-HKG-SIN seats. The best I could do was NRT-TPE-HKG-SIN, but that gave me a 45 minute connection at NRT which I think is too tight.
Instead, I'm going NRT-PEK (11h connection/overnight) then PEK-HKG-SIN the next morning on KA/CX. KA is available in F but the CX leg is not. Since I'm arriving in F and coming from a long-haul F flight I'm hoping I'll get into the F lounge in HKG for the 5-hour layover.
Complicated, I know. That's why I've come to the experts!
Instead, I'm going NRT-PEK (11h connection/overnight) then PEK-HKG-SIN the next morning on KA/CX. KA is available in F but the CX leg is not. Since I'm arriving in F and coming from a long-haul F flight I'm hoping I'll get into the F lounge in HKG for the 5-hour layover.
Complicated, I know. That's why I've come to the experts!